We've known Sheehan-Hilborn-Breen Funeral Home both professionally and personally for decades and…read morehave come to consider them as family. During the very sad, overwhelming and emotional times after losing a loved one, it's comforting to know that SHB is available to shoulder the task and help you and your family navigate through the storm. In confusing and uncharted journeys, it's important to have trusted and highly experienced professionals available to help. Once again, after losing a close relative last October, we are appreciative of the professional manner that the arrangements for our cousin were planned and perfectly executed by SHB.

Usually try to avoid funeral homes but unfortunately life isn't so kind and I was brought here to…read moreattend a funeral service for coworkers' father that recently passed. Driven by this location many time was pretty surprised by the ease of getting in and getting out as the funeral was promptly after the business day concluded. There were ushers helping us park cars as it was a large gathering from in and out of state that was here to bid farewell to a friend and family. The lot was pretty tight yet served us well as I didn't have to fight for a spot and was heading inside. The staircase leading upstairs from the lot that I had parked was beautiful, though we all were dressed in black attire. Two different rooms for seating and the bigger room held the casket and visitors came to pay their respects. A decently sizes funeral home that some had to squeeze by others while there was still areas for groups to congregate. I imagine that a lot of thought and preparation was put into honoring this man and this funeral home did him justice. Cannot speak to the procession the day after to the cemetery as I couldn't attend but I imagine thar it was well organized and handle the business of the Elmwood West Hartford area.

Loren and her staff handled my mom's arrangements with the utmost care and compassion. Their…read moreattention to detail was impeccable. We were treated like family. Such a warm and friendly atmosphere. Would highly recommend without hesitation!

Forastiere cut off the video stream of my cousin's memorial service in mid-sentence. Unable to…read moreattend because of the pandemic, my wife and I were left hanging and missed the end of the service. It was bad enough not being able to be with our family; this made a painful event even more so. The manager explained that "it was a scheduled event." Apparently our family paid for 70 minutes, and that's exactly what Forastiere provided. Is this the way they support grieving families?

Everyone at Cremation Society of Connecticut was kind, responsive, handled my father's cremation…read morewith grace and efficiency. I would highly recommend their services.

Tanner Wilson at Cremation Society of CT was my primary point of contact when making arrangements…read morefor my mom's cremation. Tanner was extremely professional, courteous and compassionate as he helped me navigate through the arrangements at a very difficult time in my life. He was very prompt in his responses any time I had questions (and I had many!). If you are looking for an affordable cremation service that doesn't compromise on quality or care, I highly recommend Cremation Society of CT.

Been to many funerals and cremations here. The staff are very professional and kind. They are great…read morewith helping in arrangements and prices are competitive. There's ample space inside. Ample parking and the grounds are well maintained. Conveniently located off the highway for easy access. Highly recommend for services here or any Carmon affiliation.

My family relied on Carmon Funeral Home for the services of our father, brother, and most recently,…read moreour mother. Despite my parents' 69-year marriage and our clear intention for them to be laid to rest side by side, this outcome was not facilitated. The core issue is that no one on your staff raised the basic and essential question of whether my father should be placed in a location that would allow my mother to be interred next to him in the future. We had available plots that would have accommodated this, but the opportunity was missed. Presenting paperwork to a grieving family member during a wake, without guidance or explanation of long-term implications, is insufficient. While this may meet legal requirements, it falls short of the level of care and foresight that families reasonably expect during such vulnerable moments. When I brought this issue to the attention of the owner of Carmon, I was ignored.

Idk we had service for my mother who passed two and a half years ago. I didn't purchase a coffin. I…read moredidn't purchase an urn through them. I didn't purchase a statue or marker or a headstone. We pre paid ten thousand dollars. The dinner service nearby costs were aprox $500. Not a big alcohol bill or anything that was in total for 30 guests. I got aprox $300 in flower shop plants and flowers. I asked for what I asked for, there was dealing w out of state stuff etc. ensured they could handle the arrangements required in this cost arranged of ten thousand. Two years later long after I thought it was all set I get this long drawn out call from the senior guy. Apparently the younger woman handling my mother's service left and it was all unfinished and it took them that long to realize. He said he was charging an additional thousand dollars because of out of state travel of one trip and the engraver cost more than expected yada yada. Today a relative called close to six months later to let me know the marker still isn't placed at the grave this still isn't done. Two and a half years after the fact. Please don't go here. It was a mistake. It's a sick thing to do this to grieving families. Suck it up and figure it out I don't want to pay more when these arrangements still aren't done!!!. This place has been open long enough to do better. Where is the rest of the money? Where is the metal plate? No itemized bill has been produced this whole time and the job not done. Seriously irate. Don't go here. Wish I didn't go here. There is a cement slab with holes sitting there and the metal plate isn't in it. All that was requested was different lettering on a metal plate and added engraving on the back of my father's existing head stone. No way it costs nine grand to engrave stuff, make phone calls or drive to Pennsylvania or New York etc. maybe he did a huge expense account for his whole family to stay over night or something, Jesus. Yet I'm sure they will still have customers dying to get in. Don't be one of them shop around first. I feel foolish and my mother's grave still isn't completed, not sure how to get it done and he's talking like it's gonna cost more.

When my mother passed earlier this summer, I had no idea what to do. Nathan at Carmon Funeral Home…read morewas extremely helpful in guiding me through the process. Not only that, but they were patient and very understanding. I highly recommend this business.

I was more than pleased with the professionalism and compassion. Everything was perfect from the…read moreplanning through the interment

The funeral home mistakenly sent my mother's obituary to the Springfield Republican with my name…read moreprinted in the headline instead of my mother's, who was the deceased. Luckily my aunt's co-worker alerted us quickly when they saw the error, so we were able to get it fixed before the newspaper printing, but it took a long time for Masslive.com to be fixed. To this day, 7 months later, my name shows up on the Google search link to her online obituary. Obviously more people now look at online obituaries more than newspaper these days. For my name to be listed instead of my mother's was awful and upsetting - and we barely got a casual apology for this mistake. The person we met with for a pre-planning meeting was professional and well-prepared, but working with a second man for the actual planning, he was difficult to follow. He spoke very quickly and jumped from topic to topic quickly - so quickly that he forgot to mention prayer cards, so we had to go back there making a separate trip to pick those out. I think this behavior is what led to the mistake - he admitted that it was a copy and paste error - so I hope they take a little more time with their grieving clients in the future and thoroughly check things over.