I found Preferred Care on internet. Was extremely pleased with the representative I dealt with…read more She was so patient and compassionate at a very difficult time. My son passed unexpectedly. They did an awesome job. Would recommend their services.

After submitting two time consuming contact form submissions and receiving only an automated…read moreresponse email- I reached out at 4pm on a Thursday- lucky me someone called me back and hour later and had absolutely no comprehension of my 5 sentence contextual submission. Albeit this, I signed a SINGULAR docusign which did not contain any of the important or pertinent information and had dozens of spelling errors, missing fields, false and inconsistent errors!!! Yet somehow they allowed payment from a third party and certified a death certificate that has less than 5% off fields spelled correctly and SICKENINGly lists next of kin and obtained all information from a random u related person. Months later I still have no resolution and no ashes and no phone calls. Fraudulent, scammers do not use stay far away no matter what they say

DO NOT GO HERE. Steve works up front in customer service and is the most un-empathetic, rude and…read morecondescending individual to have working customer service. He judges you for not having money, having a poor relationship with the person that passed and thinks it's HIS business how much money you have. I will make sure to tell everyone what kind of people work here and to STEER CLEAR. There are many other funeral homes that actually care and will assist those that do not have the funds to pay for the outrageous prices this place has. GREEDY AND UNPROFESSIONAL!

We entrusted Church and Chapel for the funeral of our Mom. We consulted with Megan at their…read moreBrookfield office. She was clearly quite patient with us (6 or so family members attended) and she assisted in making an excellent plan for our family. We held our Celebration of Life and the attention to detail and service was superb. Mom received a great celebration with pictures, music, video, and the warmth and love of all who attended. The staff was brilliant. We wish to sincerely thank Church and Chapel and Megan and the wonderful staff for making our celebration service such a warm and loving event that we are proud of.

After being turned away at another funeral home (not kindly and expensively) because they could not…read moreaccommodate a specific date request, we turned to Schmidt & Bartelt in Wauwatosa. We worked with Jim Mayo, who put our minds and hearts at ease immediately. Everything about the process was handled with kindness and care. At the funeral Mass at St. Jude the Apostle in Wauwatosa, Jim and Bob orchestrated everything with the utmost professionalism. Their other crew were helpful as well, although I was in too much of a fog to get the names (sorry!). I am incredibly grateful to all who made this difficult time easeful and stress free.

Jim Mayo was Very accommodating providing compassionate care to our family in our time of need…read more There is a lot of things that go into a funeral, far more than I imagined What an education. We were lucky to have them make things go smoothly.