I was happy with the care my mom received at the Congregational Home after a fall she had. She was…read moreonly on the rehab floor. The CNAs were very good with her. One even sat with my mom when she could sense my mom was feeling very down. The HUC on the rehab floor is Fi and she is amazing. She has everything scheduled for you before you know you need it and has transportation to and from appointments as well. All of the staff was very friendly and easy to communicate with. If a loved one needs rehab and Congregational Home is a choice you have, choose it.

After asking around for suggestions from friends. We knew that The Congregational Home was the one…read morefor us to use. They are very accommodating the with the transition from day 1. Everyone from the front office to the servers in the dining room Treat you like family.

For the last 3 years Harbour Village has been my mother's home. A year ago she turned to me and…read moresaid "I am happy". I had never heard her say that in the previous 65 years that she has been my mom. Her life is full with many activities, trips and entertainment. The meals are well prepared, tasty and nutritious. The architecture is Craftsman Style, homey and comfortable. The socializing she experiences everyday with other residents and the staff has enriched her life. The staff, at all levels is high quality, professional and caring. My mom is happy. We are very happy we chose Harbour Village for my mom.

My Mom raised 7 kids in a very large home which she has lived in for 50 years. Now that the…read moreinevitable time has come to move, the task of finding a new home for my Mom that she would want to live was daunting. However my Mom and I met Jenni (director sales) and spent several hours with her to see what Harbor Village offered, events, services, ammenities. We were not rushed and it was clear Jenni understood my Mom's fears and apprehensions (like going to the dentist). She provided a sense comfort, which for my Mom, was so important. We can now make this transition. Thank you Jenni!

I needed help on short notice to find a caregiver to help my mom home from a two week stay in rehab…read moreafter an injury and Home Instead sent a lovely women for the day and everything went smoothly. I do not have longterm experience with this company so I do not know all the providers they use but they helped us out under difficult circumstances and it was great - I would use them again if need be !

We have been using them full time for our aging parents and could not be happier! This is a great…read moregroup of people -from the office staff, to the care givers in the house! The kindness and thoughtfulness was there on a daily basis, especially for parents with memory issues. We would highly recommend them for all of your loved ones.

Friendly residents, perfect community environment with tons of activities, the food is amazing…read moreincluding Chef Tonya recently receiving recognition by the Journal. I work here and I love it!!

A very nice assisted living place, it's pretty big, new, clean with attentive well trained staff…read moreand a nice schedule of social and entertainment events for the residents. There's a pretty little aviary here, which is a nice touch.

Have to admit, first impression was concerning. BUT they quickly won me over. From the nurses,…read moresocial worker, therapist, to nutritionist, every single person was kind and caring, advocating for my mom. Are they understaffed? Yes, but who isn't. The most telling was when my mom was able to come home, she said she missed her friends (staff) there and said she loved every single one of them. My mom is a glass-mostly-empty person so this is truly of the highest compliment.

As a prospective employee who dealt with a ton of issues during the hiring process and was given…read morethe run around by HR for a month before having my offer rescinded, I would strongly recommend that you reconsider working for or residing at this facility. Ultimately, it became clear to me that VMP does not like staff who speak up and their primary goal is to better cover up issues rather than actually fix them. They are currently under corrective action from the state and have a one star rating. The HR manager slipped up today when I pressed her and admitted she had conversations with the CEO, COO, and therapy director and that they were concerned that I would be one to report issues that I saw and that was the primary reason that they decided to rescind my job offer. Prior to this conversation, I was given a bunch of other conflicting reasons and lies were made up, including claiming that I refused to accept the pay they offered me even though I only learned in that conversation that they actually got exactly what I asked for approved. Holly (HR) and Lisa (HR manager) were the two people I've been dealing with for the last month and I would recommend that you get everything in writing or record your conversations with them in particular to protect yourself (WI does not require you to let them know you are recording them FYI). Holly said so many lies it made my head spin and the few times I had hard evidence that she was lying her story would change entirely and she would say that she "made a mistake" and "misspoke". Lisa said that Holly followed company policy, even when I pointed out that Holly was even caught in a lie in a conversation we all had on the phone together. Lisa also claimed that no one has ever said Holly is unprofessional, implying that I was the issue, but in the exact same sentence said that Holly admitted to being unprofessional with her lack of communication with me and follow through of actually calling me when she said she would (for reference, on several occasions she would tell me she'd call me on Friday, and then we didn't speak again until the following Thursday only because I would call her). Ultimately, the therapy department is understaffed right now, they told me how desperately they needed my help, and offered me the job on the spot, but they would rather operate understaffed than risk having an employee who advocates for the residents. I am passing this information along to the state too since they are still under corrective actions, but feel it's important that potential employees and residents are aware of the depth of problems here. Other past employee reviews on different websites also echo that anyone who speaks up about treatment of residents is fired, so be prepared to file a whistleblower claim if you take a job here. As someone who rarely reviews places, it really means something that this place made me concerned enough to warn people on several review platforms. I knew that VMP had high turnover in staff, but now I know why.

So happy to find Meadowmere Oak Creek. From my initial tour with Sam, who was fantastic, to my mom…read moremoving in. Mom is happier than she has been in years! She never wanted to go into a nursing facility but now is glad she's there! The staff are kind and caring along with activities to keep them young! I'd recommend Meadowmere Oak Creek to everyone!

My mom and dad moved to Manor Pointe/Meadowmere in the Independenr Living apartments 3 years ago…read moreand it is the best decision they ever made! It is care free living, I dont have to worry about my dad shoveling or any yard work. I also love that they play card games they have a happy hour. Also, my mom can hop on the Meadowmere bus to go shopping and not have to worry about my dad taking me. I can also walk on the grounds with my parents (mom)and get exercise. I can tell that it feels a weight has been lifted when I see my parents now, they are much happier and healthier.

Assisted living Administration and management do not care about staff or residents . House manager…read moretreats staff very poorly and doesn't respect staff . They work staff short all the time and the nurses will not help at all . The residents receive poor care due to shortage of staff and they have a high turn over .

This community offers all levels of care starting with Independent Living then progressing to…read moreAssisted Living, Memory Care, Skilled Nursing Care and even Rehab. 90+ year old non-profit, faith-based community on a large campus. Great dining options, squeaky clean common areas, a gorgeous fitness center/pool, helpful spiritual services and so much more.

My mother in law was here for 5 years. Three years at the attached assisted living facility and 2…read moreyears in the nursing home. She had nothing but the best care possible from both facilities. They would call us if they had the slightest concern and we greatly appreciated that. The staff was very compassionate and caring every step of the way. We highly recommend it.

St. Anne's is operated by the Sisters of the Divine Savior order and as such is still run in a very…read moretraditional Catholic manner, very unlike the profitable corporate capitalist cancer that has usurped the American healthcare system. I'm not Catholic, I'm giving you a sociological observation, the staff and administrators here exude sincere compassion driven by their faith. I do volunteer entertainment work so any assisted living-skilled nursing facility I review is going to be good at scheduling social activity and cultural stimulation for patients and residents, but St. Anne's seems extra special in this department. The outside isn't so attractive but the insides are clean and comfortable, the chapel is lovely and there are many friendly gathering rooms. Family and friends seem quite welcome but the most remarkable thing about this place is that the food is good, though they did foist some decaffeinated coffee on me.

We employed The Key to take care of our mother/grandmother while she was dying of cancer. It wasn't…read morean easy transition as the home health aids often called in the middle of the night, weren't always helpful in managing her medicine and didn't seem to have much training. Some did try to be helpful, but overall the number of people coming to her home made it hard to create a good relationship and provide good care. We put a lot of controls in place and care seemed to get somewhat better, even with problems of workers showing up late etc. However, we discovered that our grandmother's safe had been tampered with and was broken. The locksmith said it appeared someone tried to use a tool to open the safe. We then discovered that several priceless jewelry items were also stolen that we will never be able to replace. When asking the worker to go home, she shared that she had not been paid properly in recent weeks, which just shows the further carelessness of this company. Other individuals who worked for the key shared they were required to sign paperwork to have a background check and drug screen, but that neither actually occurred. Therefore, it is likely that these individuals who are supposed to be trusted with the care of ailing family members do not even go through a basic background check. In the months since, we have called to determine how to resolve the issue with the company. We have received no real answers and are given insufficient information. While most people who will employ this company will not encounter something so horrible as someone stealing from a dying woman, there are still major issues with the company's business practices. Please do not use this company. Seek out a licensed and bonded company who has a BBB approval rating and remove items from the home that are valuable.

Home Care Assistance has been a tremendous help to our family. We had a very short period of…read moretime in which to find 24/7 care for our father. Home Care Assistance came through immediately and was very responsive to our needs. They went above and beyond and suggested a less costly alternative to what we originally asked for. This saved us a lot. They cared about our situation and wanted to help. My father has been very happy with his caregivers. A special thanks to caregiver, Olga Aponte. She is exceptional. If he could, he would like to take her along to his assisted living facility. HCA is lucky to have her. We're grateful to Sydney for her compassion. We're grateful to everyone who took such good care of our father.