Facility and staff are great! It took approximately 11 months for me to finish treatment. I went…read morethrough 4 or 5 temporary arches before my final set of arches. It took this amount of time to fine tune for the best fit. I appreciate that they did not try to rush me through to a final set before my gums were fully healed and they had a perfect impression for the finals! The folks who work here are consummate professionals!

Keep me waiting 20 mins in the front and 50 mins in the back.Charged my credit card when they…read moreweren't supposed to.

The entire office is so kind and they genuinely care for their patients! I was nervous to find a…read morenew dentist after moving to Lexington, but Dr. Couch is truly great. Everyone there has made me feel safe and cared for - I know I'm in good hands! I've had a few cleanings and fillings so far there, and each procedure has been done with excellence and without any issues. This office reminds me of going to my dentist in my small town. They are very hospitable and always take the time to get to know me!

I received the most thorough oral exam in my life! The dentist was nice and professional too. The…read moreonly surprise was that I had to make a second appointment for the cleaning. The dental hygienist explained that they needed to determine what kind of cleaning I needed based on my oral exam. I don't have insurance, but found the price to be very reasonable. I have found my new dentist, and I am very pleased. I wish to add that the front office staff are exemplary.

If you're looking for a skilled and compassionate dentist with a great sense of humor to brighten…read moreyour day along with your smile, look no further than Dr. Patel! She's sweet, sincere, and actually makes going to the dentist enjoyable--who knew that was possible? I've been wearing retainers at night since I was 16, and I have to say, hers is the sturdiest, tightest, and most well-made one I've ever had. She also does an incredibly thorough job checking my whole face and mouth for cancer, which I really appreciate. Maybe I'm a little paranoid, but she always makes me feel reassured. She is my favorite dentist in all the land.

I have had sensitivity around a crown for over 10 years. After one visit with Dr. Patel and her…read morestaff, she figured out the cause of my pain. I am now pain free and absolutely love Hamburg Family Dental. And as a side note, best cleanings I have ever received.

I have been a patient in many different dental offices. Most people dread a dental appointment, but…read morethe friendly staff, great hygienists, and Dr. Thad Schroeder are the best! You can tell once you enter the waiting room, that this office is different. The employees are smiling and friendly. Dr Schroeder is skilled, but also very personable. The office has such a great atmosphere, you can tell that the employees are happy to work there. I give it 5 stars!

Awesome dentist. And the staff is great too.all were nice friendly kind .got me in and pulled two…read morebroken teeth in two days .i definitelywill be back

Superior dentists, excellent staff, clean modern and friendly…read more Highly recommend Easy to schedule and caring front office staff

They're very professional, and they do amazing work.. I would recommend them to anyone who needs…read moredental work. Amazing place

My son and I attended an appointment for my son's treatment for his impacted canines at UK…read moreOrthodontics at the Turfland location last May. Bazina was in place of my son's regular Orthodontist DR LENA SHARAB, I saw that Bazina was at his computer before coming over to the treatment area to treat my son, so I politely said to Bazina, 'I saw that you were just at your computer, will you please go wash your hands?' He looked at me at said, ' I don't have to wash my hands! We are only required to use hand sanitizer!' I said, 'That is preposterous that you will not wash your hands before treating my child, you are going to put your hands in his mouth!' Then Brook, his assistant piped up and backed him up saying, 'Yeah, we're only required to use hand sanitizer!' I said, 'Unacceptable! Go wash your hands!' Bazina then jumped up angry and said to Brook, 'Will you take over please!' Then Bazina went to ack to his computer in a rage! This is the first patient right stated on UKs website!

if i could give 0 stars, i would :)…read more they, specifically NATALIE, fire employees due to personal reasons outside of a workplace. the care there is awful anyways. reading other reviews will prove that for you. please do not waste your time with this office. i promise its not worth it.

they say they accept Medicaid, but they don't unless you're already an existing customerread more

After finally going in, it was decided that I needed a tooth extraction, but I had to wait for the…read moreschedule of the uk oral surgeon. They called me the day before he was going to be in on a Saturday. I wish now I didn't make an appointment. I was told that he would have to take the tooth next tooth to he was extracting also. But no. I was not in any pain before the appointment, now I think he left nerve ending on the back tooth, cracked a tooth in front of the he was extracting and while leveleraging on my bottom teeth he cracked 1 or 2 of them. I'm in so much pain and yet they can't get me in for 2 weeks.

I wouldn't bother to use this dentistry. They have horrible customer service. I was schedule for…read morean appointment on January 11, 2024, which was made several months before the appointment. I showed up for my appointment only to find that they're office was closed due to training. No one in their office bothered to contact me to inform me that they were going to be closed and that they would need to reschedule me. Instead, I wasted my gas and time showing up because of their negligence and horrible customer service. I would never go back to this dentist office. There are so many other dentist offices available in Lexington which I'm sure many of them offers excellent customer service.

I called yesterday and my appt was moved to 8 am this morning. I show up after driving an hour and…read morea half to be told they couldn't see me because they left a voicemail to talk about my insurance(btw I have never used except for an emergency filling that had come out so my visit it covered). I had no missed call nor a voicemail. I've referred multiple people here and now I am questioning the care I am going to get if the office staff can't do something as basic as schedule properly.

The best dentist's I have ever gone to, extremely knowledgeable and professional…read more The staff are very welcoming and friendly. The offices are clean and comfortable.

While the care was great, they are just too busy. Had my 6 month cleaning May 2025. 10 months…read morelater, my 6 month cleaning was scheduled. However, I had to cancel due to COVID. Next cleaning available was 4.5 months later. There schedule is booked solid with no openings. I did request a manager contact me to discuss but I never got a call. Billing can be challenge. A couple times they would link my husband's account to mine. Which would be okay, but we wanted to keep them separate for HSA purposes.

I've been going to Dr. Nelson since July of 2015 and she is amazing, the receptionists are amazing,…read morethe hygienists are amazing, the assistants are amazing. I feel like a family member before I feel like a patient. They care, they actually care about you and the health of your teeth. Not what you can afford or your insurance covers or how much they can charge. I think Dr. Nelson is the first Dentist I've meet who actually loves their job, and that influences the staff as well. As for the actual dental work they are professionals and artist as well. Their shot administering abilities are bar none. I feel like I should press assault charges against everyone else thats ever given me a shot in my mouth compared to Dr. Nelson and Robin. I never knew it can be painless! They take their time and do things right with the least amount of discomfort to the patient. Fillings with no residual pain at all. Tooth extractions that were quick easy with little to no residual pain. On a personal note, I have PTSD and doctor visits have always been a high anxiety experience for me. But its different here. They connect with you and you can tell they genuinely care. The whole office is calm comforting and reassuring which is the perfect environment for my PTSD. Its almost meditative for me, therapeutic. All in all, I highly recommend anyone and everyone to make the move over to Broadway Family & Cosmetic Dentistry. You won't regret it. Dr. Nelson is the dentist you've always wished for. -Peter York

Dr. Nelson is a true professional. I've been coming to this location when Dr. Brown was the primary…read moredentist. After the transfer, I was able to build a client relationship with Dr. Nelson and have fully entrusted the staff with my dental health. I've made the mistake of visiting other dentist while out of town or during travel interims and have unfortunately paid the price. Dr. Nelson is friendly, caring, and most of all reliable. A visit to this office is worth the "pain equity" if you must endure an intense dental procedure. She and her staff are committed to ensuring the best dental experience.