On 3/25, after paying a $450 deposit, we were informed that Invisalign could not be done. We were…read moretold it would take approximately one month to receive a refund. It is now 5/23, and after multiple attempts to contact accounting and repeated requests for a callback, I have never once received a return call. My first follow-up call was on 4/8. I was told refunds take around a month to process, and I specifically asked for confirmation on whether the check had been sent, as I was unaware it would be mailed. No one ever called me back. I called several more times afterward and was repeatedly told that messages were being placed on accounting's desk, yet I still never received any communication. I also submitted an online request, which went unanswered as well. This is my first negative review. I'm relatively patient and understanding, but the complete lack of communication and urgency regarding returning a customer's money is unacceptable. Holding onto $450 for nearly two months with no follow-up or transparency shows a serious lack of care and professionalism. I do want to add that the hygienist and dentist we worked with were amazing. Unfortunately, the establishment itself lacks communication and compassion when it comes to handling refunds and customer concerns.

Avoid this place for dental implants! Gave me est. of $30,000.00 for both arch dental implants…read more Went and received great care from dentist., but when it became time for price was told it would cost $48,000.00 for the cost! . The woman who runs the office ( Laura) became a complete unprofessional ***** . Then wanted to usher myself and my 76 y.o. mother out the door quickly when I inquired about my $50.00 refundable deposit. I was told it would be put immediately back on my card when I started the process to go there. It was almost a week later, when I was given the money back and only after I called them for it! They give "bait and switch" it's name for sure!

ABSOLUTELY HORRIBLE! I had a plan for removal and dentures. On the morning of the surgery, they…read morewanted to pull 12 teeth with only shots. EVEN AFTER BEING TOLD THAT NEVER WORKS FOR ME! I was sent to another Oral surgeon and had to pay $1800 on top of ASPENS $3000! Dentures never fit proper. After rubbing blisters on my gums, I gave up. Went to another dentist!

I had two teeth pulled. Within 3 days I was in excruciating pain. Real long story short - I went to…read moremaxiofacial in lexington and got the damage - and it was in fact damage- fixed. The surgeon there said basically "look one medical professional is as a rule not going to bad mouth another- but this is pretty bad work" Enough said.

Dr. Nitz is professional and has exceptional bedside manner. I always feel at home and comfortable…read more Thanks for the outstanding dental work Dr Nitz! You're the best!

From the owner: Our dental center offers patient focused care that leads to lifetime patient- doctor relationships…read more Our expert staff will create a treatment plan that best suits your needs. From annual check-up to veneers and extractions you can rest assured Dr. Nitz and his team will leave you smiling. We would love the privilege of becoming your dentist, please visit our Facebook page and website and request your appointment today.

This place Accounting is a ripoff they charge three times at time of service…read more Then insurance now trying to make me pay again try to call oh are computer down were out to lunch Will call you back. BEWARE

Every time I come in it's always friendly smiles and great energetic, positivity around! I had sang…read morefor a lady who had worked there and it showed me the genuine love they had for fellow staff members. I also got squeezed in for fillings this past week and I couldn't thank them enough. Love and peace

This location is situated on the corner of the new shopping center area between McDonalds and…read moreKroger. It can be seen on US 60 to your right or left depending on your travelling direction. I was bit hesitant to give them a try as there are a lot of fly by night offices popping up all over Ky. After reading some reviews I decided to give them a try. Pulling up you have plenty of spaces to park which is a plus. Going in you will have a seat and meet the receptionist, btw, don't forget your mask. Paperwork will have to be filled out and they have plenty of pens. This office lets you fill out your paperwork ahead of time by allowing you to download the form, fill it out and then email it back. This is awesome! The receptionist was very polite and answered every question that I threw at her. It was only 4-5 but I got the responses that I needed. The office area is very clean and smells good, you will notice this when you walk in. Depending on how busy they are, you will be taken around the corner by another person who I believe is Radiology Tech. You will have to take some x-rays of your teeth. This is accomplished in a few ways. The first is by scanning your whole head by putting your head in a machine while standing up. Don't worry if you are claustrophobic, it's all open and takes about a minter or two. Next you will be taken to a cubicle area with the main chair to sit in. I had to take a few more x-rays with a handheld machine that took another few minutes. The lady that was taking the pictures was also very nice and polite. She created small talk which helps ease certain people when visiting a Dentist. Around 5 minutes Dr. Eschenbach (DMD) entered and introduced himself. He asked a few questions as well as I. I got good vibes from speaking with Dr. Eschenbach and after a few more questions, I knew it was going to go well. The chair was tilted back and I was given some shades to put over my eyes. This IMO helps with the bright light and having anything to splash in your eyes while they are using flush and suction. Again, everything was clean. Instruments were in sterile packages as I know this from experience. Dr. Eschenbach was very gentle as well as the Radiology Tech that was helping. Never had this before as some will be kind of rough with your lips and having you to hold you mouth wider than needed for extended times. After sometime I was done and proceeded to pay my bill. Just a note, after initial inspection I was presented with the cost of what something extra would cost before it was done. This was pretty cool as you don't want any unexpected costs on your final bill. You also get a mirror when you are done so you can see the job that was done. Before I left, I scheduled a cleaning and said goodbye to the crew. This was a pleasant, painless experience and will continue to return going forward. Positives Clean Area Polite Gentle Up-to-date Equipment Negatives None as of yet.

Great service. Fast appointments and reasonable pricing Doctor was very personable and…read moreunderstood my concerns

I have been seeing Dr. Hoover since 1995. He's an amazing dentist. always kind and compassionate. I…read morestill have fillings from 1995 that haven't budged. Highly recommend!

Great service! They got me in very quickly when I needed a tooth pulled. Everyone was very nice…read more Dr. Hoover was direct and no nonsense about what I had done to my teeth. But he did a great job in a quick amount of time. And I am very confident he'll be able to handle the future work I need done.

Trying to get the right dentures from this place and every time going back to get them readjusted…read morealls I was hearing was excuses why but never can fix the problem. The care was not there but them looking at dollar signs all they look at and not caring about getting your teeth fix. They made sure you paid upfront first but it's been 8 months and my insurance has paid their part and they have not reimbursed on the part they post to pay me back. Plus I'm tired hearing excuses why my dentures don't fit and why they can't fix it. Plus I'm out of the money I paid for them and not the reimbursement from at least my insurance paid. I would not recommend this place and wouldn't waste your time and money. Cause there's no resolution. I'm now in the process taking thru the BBB. They are telling this isn't the first time it's happened here.

From the owner: At Affordable Dentures & Implants of Frankfort, KY, we help people move forward with full arch…read moreimplant options and dentures with clear plans and respectful care. We specialize in tooth replacement including dentures, dental implants, and tooth extractions. Our on site lab supports denture care and can help reduce delays for repairs, relines, and adjustments when possible. Single tooth implants can replace one missing tooth with stable support and a natural looking result. Our All In One Solution is a full arch implant option, often called all on four or full mouth dental implants, designed for fixed implant secured teeth, often in as little as one day for many patients.

This is a wonderful dentist to take your kids too. His office employs are excellant. My kids love…read moreto go to the denist

From the owner: Stop cavities before they create dental problems for your child's teeth. A quick trip to the…read moredentist prevents tooth decay. David M. Skaff, DDS is a pediatric dentist in Frankfort and Nicholasville, Kentucky, that specializes in keeping your kid's pearly whites perfect. Flash a beautiful smile by visiting our family dentistry practice. We have been serving the area since 1978 and offer children's dentistry services that leave a smile on your face. Our dentist has a wonderful camaraderie with children and knows how to make their visit enjoyable. Most of our growth as a practice has come from referrals. Don't let your financial situation get in the way of quality dental care. We help underprivileged children receive dental services and are also handicapped accessible. Contact us any day of the week when you need to schedule an appointment.