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    Biohazard cleanup

    Mold remediation

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    4 months ago

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    1 year ago

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    1 year ago

    We were working with a very short time frame and Hero met it for us. They also completed a very thorough Inspection!

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    Arinspec

    Arinspec

    1.0
    (1 review)

    If I could give a zero rating I would. I am a senior citizen who hired this person, for a new home…read moreinspection. I have spent hours with this home builder getting work done that Mr. Morgan called "cosmetic" and he was not responsible for. He was recommended by a realtor. Do not expect Nachi to do anything for you. An attorney runs Nachi and laughs in your face for solutions to getting the "missed" items done in your new home. The attorney is a smart aleck who comes back with joke answers to your questions. My health has totally been affected after attempting to get the builder, which Mr. Morgan claims he builds homes as well, to fix anything. My garage floor was not leveled by my garage door so water comes in it when it rains, all away along and into both sides of the garage door. Finally, after 4 months, the cement person may have a remedy. We will see. The cement by my air conditioner is not leveled correctly and needs to be floated or corrected. Mr. Morgan neglected to go up in my attic. I was sweating in my master bedroom and the air was not coming out correctly throughout the home. The air condition people came out and showed me that the dampers were all left off and took hours to fix the situation. I was ill from not getting the proper air as this is a desert and it was very hot. I still am feeling ill from this and will be doing more checking into on this. The paint bled through in the living room, hall, and laundry room with big blotches. The paint people came to repaint all these rooms. One wall had to be fixed as the dry wall popped and there was a big crack in it. The patio stucco was entirely messed on the ceiling and had to be sanded down and repainted. The shower was missing stones and they spent hours trying to get the stones put in and to do the stucco again. I could not use my shower for 4 months as I waited for the stones to be placed in it and then I had to seal the stucco. The microwave has scratches on it which I am told to live with by the builder/also the stove has dents in it. He neglected to tell me there is no pressure water valve in the home so my pressure is very low and I can not regulate it accordingly. My cement has brown spots on it that takes away from the home and also he said the cement will dry and not have spots. Still has spots and not a good job. My rug has lumps throughout it, which is very strange, and I will be replacing it as it hurts my feet when I walk on it. He did not inform me that there is no vent for my oven and it circulates back into the home. Nor did he inform me that my water outlet for my block wall fence was up too high to let out water, so the mason people had to come back and knock out the wall and lower the outlet. He neglected to tell me this yard was not graded properly and has water issues which they need to come back and correct. I spent hours attempting to get all of this done when I thought I paid an inspector to make sure things were right. I am emotionally and physically sick from this nightmare which I thought I was avoiding by a HOME INSPECTION!!!! I could not even have the time to move my things in my home as I had to keep sending pictures and emails to the builder to get all of this done!!!! What a joke!!!!

    From the owner: If you're trying to sell your home, you can't let anything get between the buyer and them signing…read morethe dotted line. Make sure your home is in excellent condition with a general home inspection from Arinspec, LLC. Our local inspector will examine all areas of the home to make sure everything is in tiptop shape. We'll then draft a detailed report of our findings that you can present to future buyers. Take advantage of our home inspection services.

    Truly Nolen Pest & Termite Control

    Truly Nolen Pest & Termite Control

    3.6
    (17 reviews)

    On time honest couldn't help us gave good advice no charge good service office ouch hijab Vicki…read morekkokbk hell

    I am very disappointed in the way that the TN office in Lake Havasu treats their customers. I had…read more6 units sprayed for pests (3 had problem, but they recommended I have all 6 sprayed) I paid an "intensive" initial service fee of $725.00 to start the service. The tech came back out to treat again within 30 days because the 3 units with problem were still seeing them. They only guarantee "temporary control of pests and a retreatment within 30 days of the "intensive initial treatment." Buyer beware, read the fine print on contract. Within 2 months, tenants reported still seeing pests here and there. I called TN, and was told that I would need to pay the service fee again to get the service started and then pay a mthly fee to maintain for 1 year. I was not sent a reminder or a phone call to inform me that I can convert to a mthly service so I would not have to pay the initial fee again. That is my fault for not reading the details of the contract, but the office manager would not budge and because I didn't agree to pay for the fee to get it started again, the rep said they won't be able to help me. This was the worst customer service and very unfair business practice and very very disappointed that they would not help a customer that had the service done and could've offered a resolution. Sorry for the long post, but I am very dissatisfied with the customer service. As for Michael, tech, he was very helpful, they have a good product, but very very disappointed in their system and how they treat their customers.

    Hero 365 - damagerestoration - Updated August 2026

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