Damaged shipment was going to take 30 days to resolve and I didn't have 30 days. Manager just…read more came back and took care of the problems I was having which I really appreciate

This location is exemplary. Service and material availability. They are very helpful and go the…read moreextra mile

Some of the stuff here looks pretty cheap to me. I feel like you could also walk over to the…read moreMarshall's and get the exact same things for cheaper. I do like their curtain selection and they are cheaper than Target curtains. My only complaint is I should not have to ask you to check me out when there is two of you behind the counter.

I stood at the counter waiting to check out and nobody was in sight for about 5 minutes. Once…read moresomeone finally took notice of me, the cashier could barely speak English to communicate with me. She begins to scan my items then stops and answers the phone and talks in Spanish for about 5 minutes. She then returns to scan the rest of my items after her conversation. (Only one cashier by the way) There was confusion over a price marked on one of my items and instead of just scanning an identical item in my cart for the mismarked one, she has to call the manager over and that takes forever. The lady behind me was irritated that it was taking so long as was I. Checkout took about 20 minutes total from start to finish.

My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

UPDATE Mar 2026: They did it again. Called yesterday and got the plumber to replace flush valve on…read moretoilet the next day. Yea!!! Background: Legacy Plumbing and Ace Home Services (specifically Ace Hardware Home Services) is that Legacy Plumbing is now an Ace Hardware company. Legacy Plumbing continues to operate under its own name, maintaining its 20+ year history and high service ratings in the Frisco and North Dallas areas.

This is what nightmares are made of: Promised a 1-month project. It took them 5. The quality of the…read morework was amateur at best and catastrophic at worst. I never got a solid plan, they hard-sold me high, promising we would reduce it, just to make me sign the contract. (my first mistake) Of course, those meetings to discuss my priorities and reduce the budget, never came. My dream wasn't realized as they either vetoed, forgot or bumbled each feature of my design. Examples: I have a wavy wall, it took them days to correct the paint throughout the house, they flat refused to match my craftsman trim, they forgot my vented kitchen hood, vetoed my transom (they don't even know what that is), failed plumbing inspection three times and nearly blew up my house. (I'm not embellishing) Had to install the cabinets twice (ordered incorrectly and hung at the wrong height), the rough plumbing is so poorly done that the knobs don't sit right and turn lop-sided; failed to contain the renovation dust which covered even stuff inside cabinets and drawers throughout the house. The cleaning crew came multiple times and I still had to hire my own at a cost of $360, to get all the ceiling fans, fixtures, floors, etc. finally clear of dust and paint splatters. They scratched my hardwoods and damaged my stove. To top it off, they stopped paying the subs and one of them put a lien on my house, EVEN though, i was up to date on my payment arrangement. (Yes, that's totally legal, for some reason!) The drama continues as I need help correcting some issues that i don't feel I should have to live with. I don't have the energy to upload pics but maybe later. Just trust me; pick someone else. Signed, Exhausted, Angry and Broke

We got our kitchen remodeled through Creative Design & Build this year. From the very beginning,…read moreour project manager Eyal was with us every step of the way. We always knew what to expect, got frequent updates as the work progressed, and never felt rushed or confused by any part of the process. She really went above and beyond. The work actually got done on time and the crew did an amazing job getting everything secured and cleaned after the work finished. Most importantly, the results were fantastic - truly exceeded our expectations! Would definitely recommend to anyone looking to renovate or remodel in DFW.

Love working with the team at Builders Surplus. I have an older home so I want to do what I can to…read moremake improvements. I happened upon them accidentally and found EXACTLY what I was looking for. They are knowledgeable and so helpful. Will use them for all my home improvements!

Buyers beware these people are the ONLY ones who DO NOT GIVE YOU AN EXCHANGE, A REFUND, OR RETURN…read more!!!!on any purchases whatsoever not even if they make the mistake themselves As soon as you walk out those doors They have no form of sympathy or remorse They are just place butthoes no bs

I wish we had known about Elite Renovations sooner because they can do it all. Michael is a kind…read moreand knowledgeable professional who communicates throughout the project. We had a leak that caused floor damage so we found Elite Renovations to replace the hard woods. It was such a great experience especially because Elite had multiple teams who could repair the leak and paint and restore all damaged areas in a timely manner. Reasonable cost for such high quality work. Elite will definitely be my first call in the future.

Kitchen Reno. When Michael came to the house to meet us we told him our goal was to be able to host…read morea baby shower at the end of May. He promised us it would be ready and it was. Michael's team worked so hard and were always so kind, we were amazed at the quality of work and if something wasn't quite right he made it right. We had some unique requests based on the uniqueness of our home and it never phased Michael. He was always communicating to us when workers were coming and always checked in either by dropping by or by phone. We live in Rockwall county so it's a bit out of the way but he would come multiple times a week. Michael manages multiple projects but you would never know because he always knew what needed to be done or was outstanding. And special shoutout to Primo, Benny, Oscar!

Ivan has been so professional from start to finish! We had quartzite installed for our dry bar and…read morehe made the processes so effortless. He worked around my hectic schedule and made sure to be responsive if I had any questions. I would recommend Granite Republic to anyone in the DFW area. We will be using them again when we finish the rest of our kitchen and plan on using them for the rest of the house! The price and quality is unmatched.

Ivan at Granite Republic knows his stuff. We purchased a Cambria quartz countertop from him. He…read moreresponded to our initial inquiry right away. He drew up a reasonable estimate. We paid 1/2 up front. And 1/2 on completion. He ordered the counter top from Cambria. He sent his team to my home to take measurements. Finally, he directed his team into our downtown highrise to complete the install. The process was straight forward and well executed. Very much appreciated.

Still 5 stars. Yup. And the best part? HE FINISHED ON TIME…read more The work quality is outstanding. Any little thing I noticed was wrong, he immediately corrected. He even did things I didn't pay him to do, like paint the kitchen walls and even removed a stubborn doorknob from my bathroom door when I told him I didn't have the right tool. Isaias is my hero! I plan on doing everything else in my house (floors, bathroom, etc) and Isaias will be the person I call. Even his crew were the nicest people EVAH! Very helpful, courteous and exactly what a contractor should be... honest.

ICO changed out my tub/shower area into a beautiful walk in shower. They were great to work with…read moreand the quality of their work was superb. They delivered on time and on budget. Very good at communicating through out the experience. I highly recommend them!

ICO Construction recently completed a renovation of my master bathroom - which dated back to the…read moreearly 1980's. Shower, tub, floors, tile, lighting, electrical, tile, fans/vents, painting and more. I give them my highest recommendation. See before and after photos. Excellent communication, beginning with their response to my initial request for information and throughout the whole project. The project manager and even the owner were available to respond to questions seven days a week. At the end of every day they provided a progress report along with what to expect the following day. They made regular visits to my house to inspect the work in progress. Even after completion of the project they stayed in touch to make sure everything was to my satisfaction. All the workers were courteous and professional. Each day they carefully cleaned the work and adjacent areas. At the end of the project a housecleaning service thoroughly cleaned and touched up. It amazes me how other companies and individuals didn't respond to my inquiries or ghosted me after promising to provide a quote. Importantly, ICO is local with brick and mortar offices in the metroplex. I would be leery of all those virtual companies who devote most of their resources to sales and marketing and then sub the work to random contractors.

I've had to service calls for the same problem. I was told on both visits that they were going to…read moresend a camera tech out to see what the problem is and how much it will cost to repair it. I've called about 10 times today and they keep saying that the tech is on his way. No one showed up again and I'm done with them. I took off from work for nothing. Now I need to find someone else more reliable to fix the issue.

Lied website said free estimate But charge 99 ,you will…read morelose your 99 if you don't use their service don't recommended them