Great Team!! Extremely professional and responsive…read more Definitely will recommend using them.

Saw these guys working on a water leak down the street and decided to use them. Now they have been…read moreto my propriety 3 times, and I still have a leak!!

I've used this company many times before and have been happy . I had a toilet that the top black…read morepiece was spewing small amounts of water and you could hear it. The part was maybe 20 bucks. The plumber replace the line too ( not necessary) and was there 30 minutes and my bill was 400. The toilet now flushes very loudly. I understand we all need to make money but I feel as though I was taken advantage of. This should have been a less than 200 job. Another plumber same company came out to check his work because it flushes so loud now it's actually worse than the initial problem. For 400 I should be happy and I'm not. I will not use them again. Very disappointed. I do want to say that Eugene is my favorite plumber, but he is not the one that did the work. I was definitely overcharged for the work that was done.

I called AAA Auger Plumbing because they were on a list of approved contractors for my Downtown…read moreDallas mid-rise condo. I needed two new toilets installed and my water heater flushed. David, a Master Plumber, came to my condo to give me a quote. He then came back the next day with an apprentice to install the toilet and flush the water heater. David answered all of my questions. He and his apprentice installed the toilets. The job was an A+. Here are some of the details: * Plumbing is a high-stakes job in a mid-rise condo such as mine. One leak could destroy multiple floors beneath. * My HOA requires proof of insurance that covers multi-family. AAA Auger had that proof, which is how they got on our approved list of contractors. * David has 40 years of plumbing experience, so he was well prepared to manage the complexities of working in my mid-rise condo. * AAA Auger sent a text message before the visit with a picture of David and his bio. I think that's a nice way to introduce a technician before they arrive. * David easily found the building and parked in the loading dock. I didn't have to call him once before he arrived. What a relief - sometimes this can be hard to explain how to get here. * Along with the new toilets, I purchased an artificial wax ring and some new hoses. David evaluated those, but given the placement of the toilets against the tile, recommended a different wax ring and different hoses. He had the recommended products in his truck. I trusted his judgment and went with his products. * After installing the toilets, David flushed my water heater. * I've gotten my water heater flushed by other plumbers each year for the past three years. Each time, it takes the plumber only 15 minutes. David took 30+ minutes to drain the water heater. I asked why, and he showed me that's how long it *actually* takes to drain all the way. In other words, the previous plumbers were cutting corners and not draining the water heater all the way. * After flushing the water heater, David checked the toilets and found a few drips under the new hoses. He discovered the hoses had a manufacturing defect and replaced the hoses again during the same visit. HIS PROACTIVE APPROACH SAVED ME FROM HAVING TO CALL HIM OUT AGAIN. * The next day, the dispatcher from AAA Auger called me to follow up and see if I had any questions. I told them everything was perfect. * I'm writing this review a week after my service call, and the toilets are working perfectly. There's no leaks on the hoses. The water heater is performing well. * I'm very happy with the service I received from AAA Auger. I would recommend them. * 1 big thing - I paid a pretty penny for the service. It was worth it because of the quality of the install, the experience of the plumber, and the insurance they carry that's compatible with my HOA requirements. * 1 more way to look at the cost: I don't expect to call a plumber to service the toilets for another 10 years. So, the way I look at the price I paid today is to divide the price by 10 - that's how much per year the job cost me.

25 minutes to replace an outdoor faucet. $435!!!! I…read moreappreciate tradesmen, but this is getting nuts. Now I know why she wouldn't quote me a price before the sent a tradesman. I would not have agreed to $435

I called Lexi's plumbing after a job got too complicated for me to do…read more I put in my request online in the evening for a morning appointment at the representative showed up first thing in the morning. It was fantastic.I showed him the job and he gave me a quote immediately and I approved the work. It was done in good timing. Very happy.

I had a leak under the slab. Carrollton Plumbing was my first Call. They came out and searched…read morefor the leak. It's hard to explain what all they had to do as this is my second under the slab leak and it was not easy to find or fix. I have been using Carrollton Plumbing for several years so I have a history with them. I kind of gave them a blank check to find and fix the leak. This is not a thing I would do with any other business. (They did give me an estimate.) I have been bit by so many business in the 25 years here in Carrollton. Since finding Carrollton Plumbing several years ago I have had to call them several times and I trust them. They fixed my leaks. Yes more than one and made separate repairs that turned up while they were here. Something needs to be understood I am not related to and do not have any financial interest in Carrollton Plumbing. I do not recommend giving a blank check to any business unless you personally Trust them. I trust Carrollton Plumbing. The Trucks state "Best Plumber in Texas" and I believe it.

Great plumbing find! Carrollton Plumbing Service! I…read morealways love supporting local merchants in my area and CPS didn't let me down. I recently received a water bill that was 4x the prior month, with not add'l water usage. I called CPS and the very next day they sent Luke and Jared out to test for leaks. The guys could have jumped straight into a more expense test with the main box, but instead they were methodically, went water device by water device (ie, sinks, faucets, washing machine, each toilet to see if any of those were leaking - also finding the fittings to my toilets were original to the 1983 house (which I had them replace - for a reasonable price). The last test proved (we hope - haven't' received a bill yet) was a leaky toilet. Yet they went ahead and then tested the main controller, first the house then the irrigation system. Fortunately, no pressure change - so all was good (whew!). Best of all Luke explained all the way through what he was doing and spoke in a way I could understand what he was doing. CPS management these guys are awesome. Beverly thanks for booking me so fast!!! Cheers CPS, keep up the great work! carrolltonplumbingservice.com Phone number (469) 892-7765

AVOID AT ALL COSTS!!! Had a shower leak in the upstairs bathroom. They demanded a ton of info to…read moreset an appointment. We provided the info, and an access code so they could check it out while I was at work. They confirmed the appointment, and then no showed entirely. They claimed their technician didn't have the door code and that I had only provided a gate code. We have no gate lock whatsoever and no keypad for a gate. They just hadn't shown up. They then said they would ask about getting somebody back there later today. Then texted me saying they wouldn't provide the service. Unprofessional & lazy.

Jacob and his team at Pure came out and saved our kitchen sink. Hubby was making dinner and in the…read moremiddle of dinner realized that our sink was no longer draining, black water started emerging from the pipes and we had no way to finish making dinner. Jacob kept us informed the entire time of what he was doing and gave us suggestions on some better care practices for future prevention of the same occurrence. He was so nice, was able to fix the issue surprisingly fast and even cleaned up everything including putting stuff back under the sink for us! If anyone asks me for a plumbing recommendation it's literally this place. Highly recommend.

We had a great experience with Alert Drain & Sewer. I talked with Jason ion the phone and he was…read morestraight forward with what needed to be done and the cost. Even though I knew what was needed because of previous work, other plumbing companies kept insisting on a service fee and assessment. Jason and his sons came out, ran a hydro jet, and were done in 30-40 minutes. They were all very pleasant to deal with. Well done Alert!

I got an immediate response and had someone at my house within an hour to address a clogged…read morecondensate line. The service cost was a great value for the scope of work. Kept their card so that they'll be my 1st call next time we have a drain issue here.

Miguel came on a Saturday to help with a gas leak. He was very professional and did what it took to…read moreget the job done. Thanks for a job well done with a reasonable price.

Ask for the plumber plumbing license. They sent 2 apprentices to my house aline to do major…read moreplumbing work. Brajean ( apprentice) and Asa ( owner Master Plumber) both stated I did not need a permit for the job. Hurst code enforcement stated otherwise once I contacted them. When I tell you just been lying about everything. Other plumbers called their work terrible. Not trustworthy at all.

Really reliable and professional service! They arrived on time, were very clear about what needed…read moreto be done, and had my HVAC system back up and running quickly. The technician was knowledgeable, polite, and didn't try to upsell unnecessary work. A very solid, dependable experience I would definitely use them again!

Both Anthony and Hector demonstrated exceptional professionalism. They arrived promptly, completed…read morethe installation of my gas water heater efficiently, and ensured the area was thoroughly cleaned afterward -- even removing the old unit. Their attention to detail and courtesy were greatly appreciated. I would confidently recommend them and this company to friends and neighbors.