Ryan Dolly's American National Insurance Agency is the best agency around. He is professional and…read morevery knowledgeable about all of your insurance needs. Stop by for a quote on your home and auto, you won't be disappointed.

From the owner: Auto Insurance Home Insurance…read moreBusiness Insurance Life Insurance Annuities

Friendly and knowledgeable staff - they really help you to understand exactly what your coverages…read moreare as well as give you every option that is applicable to you personally. As good as it gets in regards to insurance agencies!

From the owner: COVID-19 Update: We are still open, but for the safety of our customers, agents, and employees,…read moreFarmers agents are available online or via phone.

They troll mortuary/cemetery corps to sell their burial plan. Then they flip it to True Stage. True…read moreStage has the worst off shore customer service!!! They insist on sending forms by mail! They do not mail said forms until customer makes two calls and mortuary makes three calls for service!!! They will not fax the form to the mortuary. After a month and a half to two months a form is sent only to containing one sentence!!! The customer could have typed this one sentence with their signature and a witness signature! No fax number is printed on the letter or the form. This forces the customer to call back. Their AI robot that answers the call takes 5 minutes 20 seconds to go through the prompts. It gets the information wrong EVERY time!!! After several requests to input information from the bot it transfers to agent. There is so much background noise that it cancels out what the agent is saying mid sentence!!! When the agent doesn't understand you because you speak perfect English and they don't, they put you on hold and put you back through the AI bot bot. By this time, twenty minutes have past. Finally, an agent who understands English better is connected to the call only to say that all faxes received take 48 hours to process!!! I highly recommend finding another burial insurance company. To American Memorial, I suggest you end your contract with TruStage and find another company who will provide at least adequate customer service. Keep in mind your target market. Many of your customers are older and may get fed up with the customer no service that TruStage gives.

Let me say..I don't write negative comments about companies or people in general. But I am mad,…read morefrustrated and disappointed with TruStage, American Memorial Life Insurance Company. I purchased a funeral plan from a local funeral home in Hawaii. I paid my premium monthly for over a year and life happened and I no longer wanted the policy. I was told to contact TruStage. TruStage sent me a Policy Surrender Form on September 20, 2025. I mailed the form back to address notes on the letter in 10/01/25. I called a few weeks later and was told it wasn't received. I emailed the same form to the email noted on their 9/20 letter on 11/20/25 and 01/12/26. I was told again today (4/7/26) the form wasn't received. The customer service rep told me the back office checks the email and there may have been a problem uploading the form. (WOULDNT YOU HAVE THOUGHT IF THERE WAS A PROBLEM AN EMAIL WOULD HAVE BEEN SENT TO ADVISE) The rep wasn't able to check an email log either. I was told the form I submitted multiple times is outdated so the correct form could be faxed to me. I don't have a fax. I asked for it to be emailed. I COULDNT be emailed due to privacy so my only option was to have it mailed. I am going to fill it out and find someone to fax it back to them so I can have proof the fax was successfully received. Once received it will take up to 30 days to process. This is ridiculous. I am so disappointed with the service. Next time I will do better research when buying a funeral plan to ensure all communication stays local.

Great agency- we called multiple agents to try to get help during a claim and this was the only…read moreone who took the time to help

I have never had a better insurance company nor better agent than this company and agent Jessica…read morePachl. She works so hard to find us the best auto and home rates. I am beyond impressed with her customer service and knowledge. If you are reading this because you are looking for great service and great rates call her! Call her now!

Met with Merle in Sioux Falls. Oh my goodness. He went directly for the kill. He was clear that our…read moreinsurance need was not lucrative enough for him to work with and sent us on our way. Brutally rude and could only care about his pocket book and convenience. He wanted to know who referred us to him. Am worried about retaliation! Do not go to Merle at Fischer Rounds

From the owner: A Regional Leader with over 170 locations, Great Western Bank is committed to Making Life Great by…read moretaking outstanding care of our customers and building long-term relationships.

Black Hills Agency is unbelievable to work with. The agents are knowledgeable and the customer…read moresupport your receive is second to none. I started with home insurance and have now switched with my auto, life and business insurance. Just had a hail claim on vehicles and home and they had adjusters out within a week and repairs have already started. I have other folks I know that are still waiting to be contacted. I highly recommend Black Hills Agency to anyone looking for insurance needs.

From the owner: Black Hills Insurance Agency, with a reputation for customer care, has grown into one of the top…read morefamily-owned independent insurance agencies in the Midwest. Presently owned and operated by five Maguire siblings, the agency continues to serve Rapid City and the Black Hills area, as their family has done since 1949.