DO NOT BUY FROM HERE…read more My partner and I have been regulars at Da Shop in Waianae and Kapolei for a long time. He's a VIP member, and sometimes we shop there twice a week. We've never had an issue before, which makes this experience even more frustrating. On Saturday, August 16, around 8:50 AM, I purchased a Nectar Collector Kit. The supervisor, Trestin, opened the box to "inspect" it before I left. No receipt was offered and no policies were mentioned. Since we've always trusted this place, I assumed the product was fine. Six hours later, around 3:47 PM, while heating up the needle, the glass suddenly popped and cracked where the metal inserts into the glass. This type of glass is designed to withstand heat--it should not break under normal use. I immediately took a photo since it was clearly a manufacturing defect. When we brought it back about an hour later, the employee told us he couldn't do anything because the manager wasn't in. He took photos, our information, and said someone would reach out. Instead of offering a refund or replacement, he suggested we either buy another kit or use store credit. To be clear, this worker has always been respectful and operates with aloha and integrity, so we weren't upset with him--we just expected the store itself to do the right thing. Still, I didn't feel comfortable buying another kit after the first one exploded within hours, so we were basically forced to use our own store credit on a product that should have been replaced. By Tuesday, August 19, we still hadn't heard back. My partner went in, and both the manager and supervisor said there was "nothing they could do," offering only a discount on another kit. When I called, the manager told me she had to check with her GM. Later, she called back, saying the kit looked "used" and suggested I could have damaged it myself. Instead of taking accountability, they blamed me for buying a defective product. When I told her this was playing with people's money, she said, "Are YOU a VIP member?" As if that matters--faulty products should be replaced regardless of who buys them. They kept saying "policies", but where are the policies protecting customers from faulty glass? There's no way to test it without heating it. They're lucky it didn't explode in my face! We've spent a lot of money here and recommended this place to many people, but after this, we're done. If a business can't stand by its products or operate with basic integrity, it doesn't deserve support. I'll be telling everyone I know and putting on social media: never shop here.

This place is the most chillest place with the most nicest staff. Randon hooked me up with a glass…read morestem bowl that they had extra of and i didn't even buy anything. 1st time there too!

Josish helped us a lot and Kama came in at the end and rocked it. both these guys were so kool and…read moreif I need anything else here in Oahu I will definitely be stopping here!!!! We got the absolute coolest fish here I can't even tell you!! It also was very reasonably priced!! If your looking for something unique this is the place to go!

We're from Kansas City and had an awesome experience at Stoneys!! I highly recommend for all your…read moresmoking needs. Excellent customer service and great experience! We will definitely come back!!

The best smoke shop! Stoney the owner has been around for almost 20 years now, hes incredibly…read moreprofessional & helpful it was such a hoot talking it up with him. Thank you for such a wonderful experience & great pricing! If you need a smoke shop this is the one!!

A super underrated vape shop with a HUGE selection at very reasonable prices!…read more Staff is always friendly and helpful. I'm super picky with my vape and only stick to one brand & one flavor. My usual vape store didn't have it in stock. I tried another vape store and they didn't have it either. I went to the place before & since I was in the area, I went in again. They definitely had it! Honestly if I lived closer I would be a regular. Definitely a good place to check out if you're into smoke/vapes due to their good service, huge selection of inventory & affordable prices.

Employees are helpful and are knowledgeable on their products. Will ask you about your preferences…read moreand suggest items based on such preferences. Wide selection of products to choose from and best bang for your buck. Highly recommend this place

Super chill and very helpful. The dude working answered all of my "newbie" questions. From what I…read morecan see they're stocked up with just about everything.

Got some thca, Legend OG. Got half ounce. It was short.04 grams. For the price and especially…read morestating the amount listed on the packaging. Also had lots of smalls. Not premium as it says. The guy says it's lab tested, but it seems like they packaged it themselves. Also got half ounce of Gumbo. It had hair in it. Hmmm.... Price is high, make sure it's has decent nugs, not lots of smalls. One positive thing I didn't mention, is that I had had decent nugs(medium) in the Gumbo. Where's the barcodes for me to check the lab testing as you say it was. It's usually a barcode?!

Today I went into the store, to resupply my papers. The guys were really nice and friendly store is…read morealways clean but today it was like attending a party. Not only did I get what I wanted, but I was showing other things that I had no knowledge about. I was told about a free gift that I was to get, but the owner couldn't find it. He asked me to come back in an hour. I noticed that there was one on the other side of the counter, so I asked if I could have that one. They said oh no - this being used for display only - If I came back in an hour, I would have a new one. But slowly, I wore him down and he gave it to me. Who doesn't like freebees ?You guys are too much, the store is terrific, and it's always so fun coming in to see you guys.

Only place on Oahu we go for all of our smoking needs. The workers are so nice, helpful, and will…read moremake sure you get exactly what you're looking for.

We came in from visiting family on this side and came across this being the closest vape store…read more It's a really stocked up store with a lot of new, eye appealing vapes . The mainland has such boring vapes with the same kind of flavors this store had a bunch of fun flavors. We grabbed like $140 worth of the aloha sun in every flavor. Didn't get the name of the person working the register but she was super friendly.

Awesome hospitality and quality selection of disposables found here on this side of the island. Big…read morethanks to Irene and her wonderful staff for the help. They have everything from Lost Mary, Funky Republics, 7Daze Ohmlets and more.