Bad customer service, harassment via email, poorly run company, issues with their accountsread more

I had called Vaccarella Electrical Services on a freezing winter's day. I had lost power off and…read moreon for a few weeks to 25% of the house, hesitating to call an electrician in fear of a big ticket price tag of having to replace the circuit breaker panel. I had called other electrician companies and all their emergency service appointments were all booked up. Calling Vaccarella Electric Services should have been my first call. Roberto picked up and wanted to solve the issue immediately over the phone. My initial diagnosis was completely off and in less than 3 minutes Roberto was able to determine the issue based on what I told him and answering his questions of what I saw. He told me to head outside and look at the piping connected to the meter. When I did, the meter was throwing up, "888888." That confirmed to me Roberto's diagnosis. It turned out to be a PSEG matter which saved me from having to get charged a service call. Roberto didn't have to pass up a chance at a service call, but in doing so has earned my trust and future business. My family and I thank you Roberto!

Great communication and service from Semir at Solaris. He disconnected an old outdoor spa and…read moreinstalled a couple of new indoor light fixtures. All work was excellent!

Absolutely fantastic service! The team was prompt, professional, and really knew their stuff. They…read morefixed my electrical issues quickly and efficiently. Highly recommend for anyone needing reliable electricians!

Hired Elite Electric (James) to install wiring and an interlock for a portable generator. After…read moregetting estimates from a couple other electricians, we felt James was the most knowledgeable and professional (and his price was good). They did a great job overall and we were very happy with the service.

Called James after being recommended by one of his customers. He responded same day and was able to…read moreset up an appointment for what I needed in a day and the work was promptly finished. A few days later, I despised to have some outdoor work done and James and his team came and he walked me through all the details and gave great safety suggestions for what I needed done. The best was he pointed out the issues found and corrected them. I was aware of the fact devious owner did most of his repairs, but having a professional who knows what to look for and the code is best. The work they completed was done pricey, neatly and they spent the time needed in order to complete the jobs. I intent to have them back again soon to fix and replace some other fixtures and lines. I would highly recommend them for services!!

Where do I begin? Since the Summer 2024, I started experiencing some issues with my electrical…read moreservice like flickering lights, A/Cs not working, appliances didn't work properly, my WiFi would constantly reset, my washer and dryer didn't run so I had to get old school and go to the local Laundromat, which was not ideal. It was an absolute nightmare for my family of six. With a house built in the 1920s, I figured it was a matter of time before the electrical infrastructure needed some love. My first step was to call Con Ed and report the issue. For those of you with any experience with Con Ed, there are two things that usually occur: 1) there will be an auto-response that says "ConEd Alert: Your smart meter tells us that power is on at [your address]. If you still have power issues, contact your property manager or a licensed electrician after checking your circuit breakers. For more info, visit conEd.com/HomeRepairs." The problem with step 1 is that it does NOT account for outside issues like phase imbalances, issues with the transformer, or outside wiring leading to the meter, which is the responsibility of your electrical service provider. So before spending $$$ for a licensed electrician to come to my house and tell me the issue is with Con Ed, I hoped Con Ed would send their team out to investigate the issue but it never happened. 2) Over thirteen service tickets later, I moved to step 2 and reached out to a few electricians who came to investigate the issue and some said it was a problem in the house (eg old wiring that needs to be replaced) and the other half said it was ConEd. As you can imagine, I was covering the cost of these varying opinions and felt like I was getting nowhere. Fast forward to late Fall, the weather's getting colder and I'm worried about getting enough heat because the boiler has electrical components as well. So I lookup licensed electricians near me, and DOLA Electrical pops up, with 40+ years serving my neighborhood. I was confident that they would be familiar with the types of houses built in the 1920s - 50s, with above ground electrical service. I connected with their office and worked with Crystal, who was always pleasant, professional, and compassionate about the issues I was facing. She scheduled a preliminary visit with one of their electricians and he tested every circuit in the electrical panel and the wiring outside. A few days later, they sent another member of their team, Fausto, to conduct a full inspection of the house. Before he started, he wanted to triple check the outside connectors. A few moments later, Lou, the owner of DOLA Electrical shows up and they're looking at the outside together. About an hour passes and they tell me the connector (splice), where the wire from the pole to my house meet, needs to be replaced. They do what they need to do and seal everything up properly. We all come back in my house and they tell me to turn EVERYTHING ON... lights, toaster, boiler, tv, microwave, coffee maker, washer, dryer...you name it, it was on. To my surprise, everything was working and not even a flicker of a light fixture. The whole experience was emotional and costly before I reached out to DOLA. I recommend them, without hesitation, to any of my neighbors or fellow yelpers in need of true experts in electrical work. True professionals through and through! I will say that you get what you pay for with DOLA, and although you may find cheaper prices out there, this company will never compromise the integrity of their work. Thanks to Lou and his entire team for getting us back to normal. I'll definitely be working with them in the future.

After they determined my intermittent electrical issue was Con Eds lines He called to get a ticket…read moreput in. It took Anthony 3 calls to finally get Con Ed to repair the lines. Anthony was professional and patient in helping me resolve this issue I highly recommend them

I have used Wire Up Electric a few times. I appreciate they are responsive in returning messages…read moreleft on their system if they can't take the call directly. Each rep that's been to my house has been very nice and has fixed my various electric issues. The initial fee has gone up, and I can't compare it to others, as I've only used them in recent years, but aside from that a big thumbs up.

My friend does not have an account to leave a review, so she asked me to do it. Wire up Electric is…read morevery respectful and accommodating. Mostly they are extremely fair.

Joe came out to my house, fixed a broken wall fixture, then properly reattached it and a twin to…read morethe bathroom wall in no time at all. Great quality work, on time, exceeding my expectations. This company gets my highest recommendation. Later, on another job, Ray came out twice to make sure my air conditioning condenser and my fuse box were working correctly. Late on a hot and humid Friday afternoon. Great work on short notice.

Ray Sr, Ray Jr. and their team are great to work with. They respond quickly to their customers'…read moreneeds. We had a generator issue that was created by another company and Ray Sr. not only walked us through but was also in contact with the brand manufacturer to help resolve the matter. They care!

I recently had a mini split system installed at my home, and I'm extremely happy with the…read moreexperience. Mark was professional, punctual, and clearly knows his craft. He walked me through the process, answered all my questions, and made sure everything was done to a high standard. The installation was smooth and efficient, and Mark kept the work area clean throughout the job. The mini split is working perfectly, permits were taken care of & we passed inspection immediately, and it's made a noticeable difference in the comfort of my home. Mark & his team are reliable, skilled, and easy to work with--I highly recommend him to anyone in need of a great electrician!

Great service. Tech was on time and fair pricing. Had to think out of the box to fix something and…read moreit worked out great!

Electrician Steve came to our house to install led lights, a fan light switch, a ring doorbell and…read moreto fix a chandelier. All tasks were accomplished in a timely manner. He corrected backup generator wiring when he saw the internet was not connected. Steve and his crew work clean - there was no mess to clean up. Their price was similar to other quotes received. Very happy with the work, will use again!

Great service and extra responsive. We were hesitant without many reviews but they came on time and…read morewe're very easy to get scheduled. Very knowledgeable and a job we thought would be a few thousand was less than 200 as they found an easier way to fix it. Very happy!