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    Hi Tech Merchant

    3.0 (2 reviews)
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    Be Awesome Not Broke

    Be Awesome Not Broke

    (32 reviews)

    Crown Heights

    Thanks to Garrett's support, instead of constantly trying to put out financial fires, I'm now on…read moretrack to be debt free this year, have an emergency fund, and more consistently align my finances towards my fiancée's and my values and goals. For context, I first found Garrett while searching online for a finance coach, and I resonated with his optimism and supportive tone on his website. I proceeded to have an initial call with him, and just like the tone on his website, Garrett was warm and friendly. He was attentive, curious, and professional, and he showed up with structured programs combined with a willingness to adjust and be flexible for my specific circumstances. He clearly had the training, experience, and skills, and I got the sense he walked the talk, invested a lot in himself, and put in the work to live authentically. I was eager to work with Garrett, but I still had my hesitations. I was on track to go deeper and deeper into debt. Did it really make sense to hire a finance coach and add on another expense in my life? At the end of the day, I had to conclude that I needed additional support. I tried reading books, getting support from friends and family, and making changes on my own, and I wasn't getting the results I needed. It's as if I had tried to heal a broken bone on my own and then realized I really needed to hire a doctor. I had to admit that I couldn't do this with my current approaches, and Garrett had been able to help many others before me. After discussing with my fiancée, Jasjeet, we hired Garrett to support us as a couple. I'm so glad we made that decision. Garrett continued to show up consistently with the aforementioned qualities, and after only 7 sessions, I experienced the following results. - Alignment with Jasjeet on our priorities and financial plan which includes being debt free this year and having an emergency fund - New tools for successfully talking about and getting aligned about finances with Jasjeet - A shift towards feeling more empowered and steady in my relationship with money Of course, Jasjeet and I also needed to put in the work to show up to the sessions and do the work in-between sessions. So much credit for our success goes to my fiancée. As our coach, Garrett helped guide us with a listening ear, honest perspective, tools, and strategies. Thanks again, Garrett, and I'm looking forward to continuing our work together!

    While I have not yet chosen to work with Garret, our initial call was fantastic. He was extremely…read morepersonable and walked me through what working with him would look like in a very transparent and non-salesy way (this is coming from someone in sales). Garret took the time to understand my situation and then outlined our his services may help. At the end of the call, rather than hard selling me, he told me it might be smart to try it on my own first and then come back if I was running into the same issues. I could not recommend him enough solely based on our intro call.

    Shane Mason, CPA CFP - We're passionate about tax but we also like to have fun.

    Shane Mason, CPA CFP

    (12 reviews)

    Greenpoint

    Usually, when you see anyone who has all 5 star reviews, a red flag should go up that this person…read morehas gotten friends and family members to fill up his page. I decided to see for myself, and Shane is the REAL DEAL. He is compassionate, knows the tax code, and he takes the time to understand your issues and is not afraid to tell you if he doesn't have the answer right off the bat. Your time will certainly be well spent talking to him Thank you again Shane !!!!

    Shane has been my accountant for four years and I truly don't know how I got through tax season…read morebefore partnering with him. I've often had complex returns: multiple freelance gigs, income from multiple states, unpaid taxes from previous years. This has never been an issue for Shane to take care of. Easily the best part of working with Shane is the transparency he provides and the effort he makes to keep you informed of what he is doing. Tax code is tantamount to alien language to me. Shane not only takes the best approach to protect me and insure I am taking advantage of every legal tax means possible, but goes out of his way to make sure that I understand what he is doing and why. Shane is also a CFP and his financial planning skills are an added benefit to working with him. I feel much more comfortable about my future financial health having heeded his advice. He has been known to take house calls, meet in the confines of a friendly and quiet bar, or invite you into his own office--whatever is most convenient for you. I wish the song "Taxman" by The Beatles had a positive connotation--like perhaps about a Justice League member that has tax return powers--because Shane is definitely my Taxman Superhero!

    Citibank

    Citibank

    (9 reviews)

    Williamsburg - North Side

    Bank at this branch at your own personal safety risk…read more I was robbed at the ATM inside the branch during business hours. There was no security present, and none of the staff noticed what was happening, even though it was blatantly obvious--a tall man with a fully covered face was hovering over me at the ATM. After the incident, I immediately notified the bank staff, and the branch manager filed a report. I was assured that I would be reimbursed for the stolen funds. However, Citibank is now declining my claim, citing the fact that I was in possession of my ATM card and used my PIN--which, of course, is true because I was robbed while using the ATM. To add insult to injury, I've now spent hours on the phone with representatives that claim they can't provide me any further information because of a rigid "process." I've been told I must file an appeal via fax or letter. That's right--no email, no online form, but instead outdated and unreliable technology (fax? Seriously?). It's hard not to assume this convoluted process exists to discourage people from pursuing their claims. As a lifelong customer, I find this entire experience appalling. This branch is clearly unsafe; the staff demonstrated extreme incompetence, and Citi has reached a new low by denying a claim for a robbery that occurred on its own premises during business hours.

    If I could give zero stars, I would. There was a client on who didn't speak English. By the looks…read moreof it, he spoke Chinese or Mandarin. Instead of helping, the teller was trying to force the man to leave the branch and go to Chinatown. The lady in front of me was kind enough to try to help the client. The teller should have called someone from a different branch or used Google Translate instead of trying to make the client leave.

    Check Time

    Check Time

    (7 reviews)

    South Williamsburg

    I went to cash my check and was told by the teller that they ran out of money come back tomorrow…read more it was only 630. What kind of check cashing place runs out of money on a Friday. Would give it 0 stars . Bad service.

    I went to cash my check and the woman discriminated against me…read more I did the standard. Gave my check and passport which a government form of ID. She takes a picture of my ID and check and then calls someone. She goes to the side and whispers. Then comes back and says you have another form of ID ? Where is this store ? Mind you the check is issued by Signature Bank which located on Madison ave. I work for a staffing agency that works with companies that are luxury. I tell her I work for a Louis Vuitton through a temp agency. She is on the phone and the guy goes " no she doesn't" thinking I didn't hear when I did. Just wow ! When I actually do. I was so offended . Then she said "we can't cash it here because this a private cash checking company. " I said "why are you discriminating against me this is a real check from a real bank with my real ID." She goes we only cash check in the neighborhood. I told her "I can sue you for this. Why didn't you tell me when I first came in? Why are you waiting till now to tell me ?" You were completely wrong now I will make sure I get justice. Just because she wasn't educated she caused the company a lawsuit and also a discrimination case. And shame on the manager I heard you through the phone sir. I had to go all the way to the city and ask the bank they said i don't know why they did that to you. Shame on this location and management, Stop discriminating against people who are born and raised in the area.

    Brooklyn Cooperative Federal Credit Union

    Brooklyn Cooperative Federal Credit Union

    (4 reviews)

    Bedford Stuyvesant

    DO NOT OPEN ANY BUSINESS ACCOUNT AT THIS CREDIT UNION. Your money isn't protected! I had both my…read morepersonal and business debit cards stolen out of the mail and accessed without the secret pin envelopes that were mailed separately. The bank's security auto-fraud alerted me to a suspicious purchase after $1000s of transaction had already taken place. After filing a police report, and escalating to every department in the coop, the coop still refused to reimburse me the money stolen from my business account, and credited me only my personal debit loss, even when there was clear evidence that money from both of my debit cards was taken from the same ATM at the same time and the criminal investigation is still open. I'm exceedingly frustrated and saddened that I'm needing to write this review. I've been a coop member for over 10 years and have been helped immensely over the years but cannot accept the quality of service in response to my claim when I've received such great care in times past. My only recourse now, besides a law suit, has been to withdraw my money and write a negative review in order to warn others not to open a business account there since business accounts don't afford the same protections as individual consumers. BE WARNED! On 5/24/22 4 months after the initial theft, and escalating my dispute through every rank, Asta Cummings, Cathie Nieves, Samira Rajan, and Rebecca Pear who then finally told me that I needed to speak to Paula, on the supervisory committee. I was informed by her, that her review of the matter still did not evince that the bank was in noncompliance with both internal policies and banking regulations in handling my case and that Federal banking Regulation E protects consumers from electronic funds theft but Regulation E does not cover business accounts; therefore, the credit union is not required to provide credit for the lost funds. I have not had the time or the energy to address this kind of injustice. She literally, gave me no assurance that if my business card was stolen again or mailed and stolen again with illicit purchases, that I would have any protections! I certainly cannot be at fault for requesting bank cards to be delivered the only way I was told was available. I did not receive the cards and honestly cannot believe this is my liability. I believe the fault lies with the coop or it's 3rd party vendor that issued the card as either already active or the coop couldn't protect against someone who feigned themselves as me and/or bypassed the security measures. If someone were to come in and rob the bank would my business not be protected?  The logic of crediting my personal account for the stolen funds but not my business when both debit cards were stolen at the same time doesn't add up. I grant the consumer protection law allows my personal account to be credited but i don't believe that is the sole reason any bank would want to do so. It's because there's an ethical reason to do it not only for one account but for both.  Anything less, honestly isn't just. Every bank, police officer and person I've spoken to about this matter, have all said this shouldn't have been a difficult issue. BE WARNED

    This credit union is so helpful and much more than a bank. It really helped me build my business:…read morethey guided me to improve my credit, refi my house & cared about each detail on the way. When others were predatory - they were matter of fact. Credit unions are non profit banks - this means they need to pass the savings on to their customers. Regular banks want you to fall through the cracks. This credit union helped me out of them.

    Hi Tech Merchant - financialservices - Updated June 2026

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