When I do business with them, I leave with little question and if I later have questions with my…read moreinstallation or upgrade they have no problem with communicating this over and over and over If I need

I brought my 2012 Ford F150 to Gene's Audio after running into battery drain issues that pointed to…read morethe aftermarket audio system (2019) and rear-view camera (2024) installed by Gene's according to our local Ford dealership. When I dropped the truck off, Gene indicated that he was pretty sure the problem would be with the interface in the truck and he figured I would get the truck back the following day (Friday, 29 May). At 2pm Friday afternoon I called Gene's to ask about the truck and was told it wasn't the interface problem they anticipated and would require further troubleshooting. No completion estimate was provided. Called again on Monday, no update or estimate Called at 5pm Tuesday and was told higher profitable jobs got worked before my truck did and he would get mine fixed as soon as he could. I asked him if he could at least communicate with me as to the status updates... Wednesday no communication received Thursday morning at 1008am Gene sends this text... "John, just wanted to stay in touch." I walked into his shop about 2 minutes later and got the same "non-update" as on Tuesday. He did share with me that he had logged 3 hours troubleshooting over the last 7 days. I told Gene that based on his scheduling process it could take him 6 months to fix the truck... his response was along the line of...oh it won't take 6 months... Thursday noon I sent him the following text: "If you can find the time to solve the problem with our Ford F150 pickup today that would be beyond awesome! If not, I'd appreciate it if you could put her back in the condition she was in when you got her so I could settle up with you and pick her up tomorrow morning. I cannot afford to just keep hoping you will find time to solve the mystery." I called Gene's at 4pm Thursday and asked the gal that answered if they could confirm they had received my text. She indicated Gene had gotten it and his response was "no problem". On Friday morning I was told the truck was fixed. It was the interface originally thought to be the problem... $180 for parts, $600 for 4 hours labor. I'll give him credit for letting me know I was not his priority and he'd get to my truck when he could, after he already had my truck in the shop. I'll also never do business with him again and would never recommend him to anyone else for any kind of repair/troubleshooting.

Everything for outdoors. Largest selection I've ever seen. Has indoor range. Lot's of shopping for…read moreNC traditional fragrances, clothes, snacks, accessories. I highly recommend as one of the best stored in NC. Also has local wine selection now.

Very poor customer service. I waited at counter to get some range time, and three employees walked…read moreby me. Not one said anything. Never going back.

Wow! What an epic store. Walking into here made me wish I was the opposite of a minimalist. Or at…read morethe least that I had some camping or outdoor gear with a hole in it needing replaced. When you enter in one section of the building you think you've seen it all. But here it's like they slowly expanded by adding segments of neighboring buildings and coming up with something hella dope to shove in the new spot. To start with I was perplexed by the broad selection of colorific ukuleles positioned next to a litany of hats. Can anyone say Instagram-worthy gear? Somebody told these guys that ukuleles and patch hats were in, so they jumped on the bandwagon. Slide to the back and whada we got here? Longboards. You tryna cruise down a mountain pass wearing a 3-percenter hat playing Fleetwood Mac's "Dreams" on a ukulele and somehow drinking Ocean Spray for TikTok likes? YUP! Right here; come getcho contradictions. And after a long day of sidewalk surfing, find yourself right back here at the BAR taking in the scenic views of kayaks strung from the rafters (there's a pun there I just know it) and dreamy tents on high. Wait is that a flannel? Need! Or maybe you're too beat from your hike. Sleep in and drop by for a nitro and double down on the hang-ten. Gnarly, brother! This shop is righteous!

Came in today to find some New Bern merchandise and this place does not disappoint! I loved the…read moreflexible almost rubbery type cups they had plus they were on sale..lots of sweatshirts and tshirts with New Bern on them! The staff was very helpful telling me the prices and what was on sale. Then I turn and on side of store was a small sip and shop.. cheapest beers in new bern from what I got told..lol.. all kinds of beers to choose from. I will definitely have to bring a friend and come back for that. The very nice lady I spoke to that works there said it keeps the customers around for a bit longer lol.. pretty smart plan if you ask me! I walked further into the store and they have all kinds of clothing and things for the person that enjoys the outdoors.. prices were not bad at all and with sale going on made it even better. I look forward to coming back and spending more time. The life is good store is right next door too and attached inside to this store..

it smells, bathrooms were not fit for humans, aisles are blocked with merch and trash, zero help…read moreemployees, check dates on any food item and expect to spend a day checking out

All shopping experiences in store have been comfortable; and the majority of the staff has been…read morefriendly and helpful.

Store is so clean and staff is extremely helpful! Will absolutely be returning. Also had some…read moredecent sales.

Staff was not properly trained for a return and was unfamiliar with their return policy…read more Management was not available to help. The employee was very kind and apologetic. I had to leave without being able to return the products. I love Sally's and I have been a customer for years. This location is not representative of the experience I have had at others.

Shout out to Linda Gentry who helped us buy two perfect navy blue leather recliners. She made the…read moreprocess so easy, answered all our questions & arranged delivery around our schedule. She also found a coupon we could use to make the price even better!! Great selection & service!! Chairs were delivered today & the guys couldn't have been nicer! They unboxed & set up the chairs right where I wanted them. Recliners are perfect, comfy & look great!! Thanks to everyone at Furniture Fair!!!

Went to Furniture Fair as the last stop on our hunt for new home furniture. Was pleasantly…read moresurprised at the huge selection of living room sofas and chairs. We were greeted at the door by an incredibly attentive and informative young man named Dillon. He wasn't your typical salesman. He truly wanted to know what we were looking for so he could steer us to the right couch, asking about materials, style, etc. He helped narrow our search, saving us time and money. He really listened. That's a rare trait. No high pressure, trying to upsell extras we didn't want. He was pleasant and efficient. We'll be sure to seek him out again for any further purchases for our new home.

Being a bit thick headed I went to this store trying to get a new scope setup. I thought it would…read morerequire a rather expensive change to the rifle. After speaking with the staff; I openly admitted my lack of knowledge and instead of upselling me on something I didn't need they worked with me and were able to assist in mounting the scope without $400 out of pocket. It's few and far between to find an honest and trustworthy shop. Glad I stopped in and will be going again in the future.

Extremely knowledgeable staff and well stocked selection of both instruments and accessories…read more There was no pressure to make a sale, they were honestly concerned about what I did and didn't need.

Great and knowledgeable employees .... Professional and helpful. You're treated as important. They…read morewill help you get what you're looking for.