I took my parents, who were craving Korean food, to this restaurant, and at the time I tried my best to respond politely and positively.
But no matter how I think about it, I still feel upset.
I felt like I was being discriminated against by a fellow Korean.
Even in Eastern Europe, I've never received such treatment from a Korean before.
1. When we first entered, we were told in English that there were no seats outside and were guided to the inside (despite at least three empty tables outside). We were led to a cramped corner table, and only once we were inside did they quietly tell us in Korean that the food might be delayed.
2. The seat we were given was in a stifling hot space with no air conditioning, and there were more than five dead bugs on the floor that looked like cockroaches. When we asked them to clean it, they just swept them up carelessly and left. There was still a large bug that wasn't removed, so we had to ask again.
It was so dirty and hot that we requested a seat change, to which they replied irresponsibly, "Sit anywhere outside or in the room."
At that moment, two male Korean staff members looked at each other, made playful arm gestures, and laughed together -- a very unpleasant attitude.
The biggest question was why they sat us in the most unpleasant spot in the first place, if other seats were available. This was the first point when I started to feel something was off.
3. Even after 15 minutes, no one came to take our order.
When I went to ask, I was just told to "wait."
After another 5-10 minutes with no one coming, I went again.
When I asked, "When will the food be ready?" they told me the food would take 40 minutes -- even though they hadn't even taken our order yet.
That meant a total wait of around an hour.
4. However, a customer (European) who came in later than us was greeted with a big smile showing teeth, had their order taken immediately, and quickly received their beer. (When speaking to me, the staff gave short answers without even a hint of a smile.)
5. I had been looking forward to eating at a Korean restaurant, but I was so disappointed that we ended up leaving and going to McDonald's instead.
The mood was completely ruined, and my dinner time with my parents was entirely spoiled. read more
