My truck broke down near this dealership and had to be towed here. The service manager Max Hannusch…read morewas extremely rude and unhelpful. Emma Popp on the other hand was very helpful and got me taken care of.

Driving from Minnesota to Missouri and our skid plate (didn't know what it was at the time) was…read morehanging down low. Wasn't sure what to do with it. Drove an extra 30 miles with it hanging and making noises. Finally we pull up to the nearest services and they were closing in 15 minutes... A gentle man inside (sorry didn't look at his name) came out to look at the car and laid on the floor and pulled it right out. No questions asked just did it. So nice of him. We didn't know what we could of done that since we didn't know what it was. So happy that we were able to continue on our drive with his help. THANK YOU!!!

One of the best Harley shops I've been to. Everyone was welcoming and nice with answers to every…read moreone of my questions. I purchased 2 helmets (that were 10 weeks on back order) and a pair gloves from Ms Kim D. she went above and well beyond with her customer services! Thank you again Chris G. from Bowling Green Ky!!!

Was having an issue with my clutch. I stopped by the store with no appointment. Kevin was awesome!…read moreHe took the time to take a look at it right away! Problem fixed and back on the road! Thanks Kevin! They are always so helpful when I have an issue!

Friendly, helpful staff. Great selection of products. Welcoming atmosphere. Great location within…read morethe mall- but for some reason the WiFi would not work in the store. That was the only problem l encountered when I tried to book an online appointment.

I love that Ames FINALLY has a Black beauty supply store! Braiding hair, eigs, products - its here…read more It's not a huge store but the selection and prices are fair.

Gannon White is a great salesman, along with the rest of the staff at George White. I've been…read morepurchasing cars from them for over 30 years & they've always been great! Keep up the awesomeness!!

The hours of operation are different then they have posted on the website l. I went there on a…read moreWednesday to get an oil change after I talked to the operator on the phone to schedule an oil change she told me that they don't schedule oil change. So when I get there at 5:00pm the service was closed and I went into to sales part and a couple of staffers told me that the service closed at 5 I even showed them the hour they have posted on their website. They just said that the hours is wrong and walked away

My car broke down while I was traveling through Ames on 35 on a Sunday. Ron's not only was able to…read morework on the car first Monday morning but gave me a fair price especially considering the quick appointment and work done. I highly recommend Ron's!

Summary at the end…read more Went to Ron's to drop my truck off for an alignment and to take the strut spacers off. Ron's told my husband they would have to charge for an inspection (don't remember getting a price), the alignment was going to be about $100, and we didn't get a price on taking the strut spacers off. We get a call later in the day saying the alignment is done and it's as aligned as it's going to get and it's going to be $170 for the alignment and that they didn't take the spacers off because it was going to be $1000 to remove the spacers. To better assist customers, they should have called us before doing the alignment if they knew or even had a hunch they wouldn't be taking the spacers off. We were told they were going to charge us 170$ plus $140 for inspection. On top of that, we have to get a new alignment after getting our spacers off since you're supposed to take spacers off first. In hindsight, we should have read yelp reviews instead of Google reviews because there were reviews of people with similar experiences. So we took my truck to Trickles and they quoted us about 600 for the strut spacers and the new alignment. We went back to Ron's and told them our situation hoping they would be understanding and they said they'll only charge us for the inspection so they charged us $147. We were also informed at the checkout process that they weren't familiar with spacers/lift kits on ford trucks, which is fine, but I just wish we would have known that before dropping our keys off with them. I'm just very disappointed in the lack of communication because we didn't need the work they did if they weren't going to take the strut spacers off. I wish we were told before they proceeded with the repairs. Summary: They should have called us after the inspection and told us the combined cost of the strut spacer removal AND the alignment. Instead they did just the alignment even though we'll have to get another one after strut spacers are removed. I give it three stars because I appreciate not having to pay for the alignment but I did not have a good time, definitely didn't want to pay $147 just to have to take my truck somewhere else. The alignment and inspection is reasonably priced if you're not getting it for no reason.

Very good service, very nice people. 100% would go there again. I had my tires changed and wheels…read morealigned. Competitive rates. Support local businesses!

Let me preface this by saying that given others' experience, my terrible experience with Wheelock's…read moreseems to be an outlier. Still, it seems wrong not to share what happened. TLDR: I trusted Wheelock's to check a car before I bought it, bought it with their word that it was all good, and now will have to spend more than $1000 to fix obvious problems they missed. On April 12th I test drove a friend's car because I was thinking of buying it. I liked it, but noticed the AC was not working and the check engine light was on. She dropped the car off at Wheelock's to get checked out before I got it, and I had a budget in mind such that if the fixes cost more than that, I wouldn't take the car. We both called them and made sure to list what we wanted to get checked out (she mentioned a couple issues she knew the car had, and I mentioned the stuff you always want to have checked out before buying a car such as the suspension and clutch, plus the AC which was not working). I eventually got a price (~$2000) and told them to go ahead. I then picked up the car on April 23rd, with them telling me it was 100% and all good. Later that day I noticed the AC was still not working and the check engine light was still on. I had some important trips to do in the next few weeks though, so had to drive it like that. This was red flag 1: how can a decent auto shop say the car is 100% without figuring out and fixing the issue with a check engine light? It's literally a light on the panel. I later checked the error code for that and got that I needed to replace a part. So that's $120 off my pocket. Then I tried replacing the AC freon, since that's usually why the AC doesn't cool, and it didn't work. I'm calling them they said - I kid you not - that "the AC was blowing cool air so we thought it was working but it was a cold day". This was the extent to which they had checked a specific part that both the owner and I had mentioned to not be working. This was red flag 2, and a huge one. I was hoping they'd understand this issue and give me a discount with the actual AC fix, so I decided to take the car there for these last few fixes, as opposed to finding a better prepared auto shop. This was my first car in the US, though, and I was unaware that I need to make an appointment with the auto shop before taking a car. So I just took it, and they said it might take a while because I didn't have an appointment. That part is fine, 100% understand. What I don't understand is why they told me on 4 separate occasions that they'd call back with a price "later that day"/"right away", if they clearly weren't ready. Just tell me you'll need a couple more days. This was really frustrating and when I complained they told me to pick up the car and forget it, they would not fix my car. So I wasted a week. It was my fault for giving them the second chance, though - now I know that the issue with my AC is the compressor, so that's $700-900 off my pocket. If they had checked it properly as *two people* explicitly asked them to when they had the car in April, I'd never have bought it. Now I need to materialize $1000+ out of nowhere because of their disrespect for my money. Again, I hope this is an outlier. But I'd recommend you think twice before going here. Any shop that does not check a check engine light and considers checking whether the AC is blowing cold air (ignoring two people's word that it isn't) as properly checking an AC does not seem trustworthy. I'll be down $3000 by the end of this, and who knows which other issues they did not properly check. Very disappointed. Hope they get better in the future.

Previous review was immediately after the service. The general manager reached out for our…read morefeedback and along with the service manager they decided to credit our service back due to some of the work not being communicated properly. I appreciate the service manager for calling us back and offering the refund based on this confusion and our relationship over the last 15 years. I look forward to us working together again in the future.

I bought a vehicle from Ames Ford Lincoln and worked with Kavon. He was amazing. The car was clean…read morevery nice and got a great deal. The management staff was also amazing. Got to meet a couple of guys in service and they treated me really well. I enjoyed how they made me feel like family. I would highly recommend them. They're good at what they do, they are fast at any question you may ask they respond in a timely matter.

Top body shop in central Iowa. Always great communication and attention to detail. Free loaner car…read moreis a huge bonus. Highly recommend this shop, they've repair multiple cars for our family, both auto body and mechanical

Great company, great team that does outstanding work! If you want to work with a body shop that…read morestands behind their work, this is the one for you. P