Was delighted to find Metro Clock Repair in my town. Moreover, happy that the proprietor is a…read morewoman. As a woman who worked as a sound engineer in a male-dominated field, I was pleased to support her business with my business. She came to my home, gave my grandmother's hand-made mantle clock a once-over, provided a quote, took the old time piece to her shop and did the work. Tanja knows her stuff. When she brought the working clock back a few days ago, I cried to hear it tick and ring again since that sound was an integral part of the happiest days of my childhood.

I was seeking maintenance service for my Grandmother Seth Thomas mantle clock. My long term and…read moretrustable service provider lost his business in a fire. Needless to say, I was concerned about finding as knowledgeable and trustworthy a resource as it appears that a storefront provider of this service is impossible to locate. I conducted a Duck Duck Go search and I located Metro Clock Repair. The comments about the services provided by Tanja were consistent and true. She came by my home and provided long overdue timely maintenance to my treasured clock as well and took a smaller non-working clock back to her shop so that she could locate and install replacement mechanics. In my discussions with her I could see that she is dedicated to providing the special attention timepieces require. We shared a love for classical timepieces. The quality of service far exceeded the cost. I am so happy to have her as a resource for my timepieces. We need to patronize and publicize the services provided by Metro Clock Repair, so they too are available for when we and others need them. Thanks so much, Tanja!

may I first say when Merritt screwed up my order i used 1 word not at the person but at the…read moresituation that i should not have that being said. placed a order paid by credit card. was charged and was told it would be shipped shortly Friday get a call that my order is ready for pick up. excuse me? was to be shipped. was told I was not clear on order and next time I should be more clear. well Merritt. check your tapes if you keep them for training purposes. I know every customer is wrong. you're right. I'm sorry. well really sorry I called. since new owners let me say your just about hands down most expensive but you are convenient I was told timesavers might be a better fit. well ya. more stock, quicker shipping, and they get the order correct. I may not have been your best customer. having dealt there 30 plus years I was a long term customer sorry to say the new Merritt is not like the old Merritt. just telling you my last experience try them for yourself and see. your experience maybe better. I hope it is if I offended anyone in this review I'm sorry

They ripped me off from an antique clock that I had told me he could give me nothing for when I…read morefound out it was worth around $3000 and he would trade me for a wooden clock battery operated grandfather clock that was 600 bucks but it didn't not work and I had to buy new guts for it. I would never trust this place with anything. They are crooked as the day as long just like the Trump administration they're crooked as hell.

Needed help with installing a new grandfather clock. Was able to call and set up an appointment…read moreright away. John drove out on the weekend and was very helpful with figuring out an ideal location for placing the clock. He walked me through the steps of taking care of the clock, setting the time, and changing the time twice a year. He also gave me his business card to call him with questions or issues. Very pleased.

After inheriting my late fathers grandfathers clock, I was confronted by three very heavy wrapped…read morepackages in my hallway. Not knowing anything about clocks I searched on-line and found John Gill's contact information. I reached out to him and explained my dilemma with the intention of making an appointment for him to visit. He was more than willing, but since the clock had been professionally wrapped, he suggested I open the boxes. He even gave me his cell phone number! When I had a question, I texted him and John immediately responded. With his directions, my legacy clock is now keeping great time and chiming away. I can't remember any other business that showed such a level of customer care; and in this case I wasn't even yet an existing customer. You can be sure that I am a customer now! John Gill's Clocks- A rare find!

I have taken my mantel clocks to Scott's for many years. He does excellent work and let's me know…read morehow much it will cost before repairing. I recommend him highly. His prices are reasonable as well.

My mom recently passed on and I inherited her/my dad's "Grandmother" clock which they purchased in…read more1956 when they were first married!! One of the chime rods snapped off during transport and all the clock repair people mom had recommended and used in the past had retired or passed on so off to the Internet I went! I found Scott's Clocks, called it, received a prompt and professional call back in a timely fashion. It was easy to schedule the repair. Scott arrived, serviced the clock and now she is ticking and chiming happily away in her new home! I think mom would be happy and I know I am! Thank you Scott for GREAT service, fair pricing AND your timely arrival (no pun intended) AND ALSO for being overall a very nice friendly person! Will DEFINITELY use Scott again!

Bob fixed my clock in just one week, about two seconds for a tiny adjustment to the pendulum slip…read moreclutch plus a few days to make sure it was running correctly! He didn't charge me anywhere near enough for his services either lol. I highly recommend the man to doctor your ticking & chiming clock back into good health.

Bob is just great. Knowledgeable, friendly, and a super…read moreclockmaker. Old-school quality, no shortcuts, and has 100% of my confidence to work on my finest pieces. And...a nice guy too!

Chad. managed to free up the weights in my grandfather clock, that my son made as a senior in high…read moreschool. Clock is now keeping time again, chimes not working but, I am happy with what I have. Would recomend Chad . Very fortunate that I found him.

Have you ever had a need to repair something that was very special and immediately felt at ease…read morewith a stranger who would do the work? That's how I felt when I met Curt Lefferts. As soon as I walked into his shop, I knew I was in the right place! His knowledge, his candor, his attention to detail all worked to make me feel comfortable. He identified the problem with our clock immediately, and lovingly adjusted and oiled it and sent me off with instructions on how to hang it. He then followed up the next day to see how the clock was ticking! I couldn't be happier with his service. On top of that, he's a darn nice guy. This man knows clocks. This man loves clocks. Let him love on yours! And wait 'till you see his shop! Five stars hands-down.