Bought a new tv at the Easton PA store 6/13/26. Store reps very helpful. Unfortunately this store…read moredid not have the tv we wanted in stock so they called the Whitehall PA store 20 minutes away so we could pick it up ourselves. Upon making this purchase, we waited for the I believe the day time department manager to call the other store to make sure the other store had it. Waited patiently for about 20 minutes. While waiting we were told that this store would install for free, AND haul away our old set no cost to us. Okay great. Drove to the store, picked up tv and installed it ourselves, which you don't need to be a rocket scientist to do. We were assured even though we would do the installation ourselves, we could still have the haul away taken care of. Okay! Called to schedule haul away, then the stuff hit the fan. We were now going to be charged $49.99 for old tv haul! SURPRISE ! Thats because our tv was not the right size for pickup? It was a 55 inch tv, not a 32 inch or smaller. No one told us that at the store. Was assured it was at no cost. (apparently a fib?) Needless to say, NOT A HAPPY CUSTOMER. Now going to store of purchase to get this straightened out. Is it Best Buy policy to not correctly state to customers what to expect? I reactivated my Best Buy card, paid $29.99 for Best Buy membership, and paid a crap load of money for the tv. At that price I would expect free haul away after the load of money I dropped in the store. Should I be reimbursed for my travel time, waiting time and cost of gas to pick up my purchase from another location? Had an online chat with two people who didn't want to make any decision on behalf of Best Buy to rectify an unhappy customer, was referred back to store of purchase. Nothing like getting thrown under the bus. Next time will go to Costco like I was going to because they offer great customer service, and you leave a happy customer. I assumed too much about Best Buy reputation. SHAME ON YOU BEST BUY!!!!! I hope the new CEO of Best Buybtakes note of the bad reviews and provides better customer service. It seems they are all about whatever they can get away with.

I want to compliment Mr. Joseph Smickle a consultant agent at this store. This gentleman listened…read moreto my problems with my son's smartphone and immediately went to work solving every problem most pleasantly. In a world where you rarely interface with a human let alone one who listens it is truly pleasure.

Terrific selection of better audio gear. And their AudioQuest event was terrific! Amazing what…read moreclean power can do.

These gentlemen are the best at what they do. Home theater audio and video, including installation…read moreand consultation. The owners are always willing to answer any and all questions about A/V equipment and everything related to it. The prices are always competitive with other stores including Best Buy, PC Richard & Son's, Electronics Expo, etc. I just ordered a new Sony OLED television from here and couldn't be happier with this store.

Wouldn't trust anyone else with the electronics/audio of my car. Had a remote car starter installed…read moreabout 2 years ago on my truck and have had ZERO issues with it. A few weeks ago I had him install another starter in my wife's car. Marcus works quickly but makes sure the job is done right. His shop has been in the Pocono's as long as I can remember; which goes to show that a local business is doing something right.

From the owner: Remote car start specialists..... Come to a place you can trust. In business in the same location…read morefor over 15 years. Professional sales and installation with over 20 years of experience. Lifetime warranty on all installations.

Joey is the man ..: he's very helpful and informative..: I always find what I'm looking for …read more... Anytime I have something to exchange he gives fair deals .... Always welcoming an smiling ... highly recommend::::: Mac and Milo are cool too ....

I always stop by this location in search of retro games and things of the like. They Never…read moredisappoint! One of the most professional and polite pawn shops I have ever been to and I've been to many many locations and game stores these guys are top notch respectful and really good people. I highly recommend them to anyone looking for tools, retro games or jewelry!!! Easy 5 out of 5.

I bought a wireless keyboard for my laptop,,about every 30 days the keyboard stopps working!!the…read morelast 1 I bought I exchange for another,,yesterday I went to get a replacement & they refused to give me credit,!!2 keys were missing which is cause they fell off cause theyre junk

We asked two employees at different times and different departments for help and we were totally…read moreignored by both, no acknowledgement or reply from both employees, they just walked away. I thought they possibly did not understand english! Same on Target for not teaching customer service skills.