This shop is excellent in my opinion. They diagnosed and repaired my 89 Mercedes with transparancy…read moreand candor. Repairing older cars is often difficult and doesnt happen in a straight line. They were willing to look for the problem instead of throwing parts at it and hope that it was repaired. Their prices are fair and Connor and Ed are responsive and quite knowledgable. I recommend them highly.

Not only tried to charge me for a part that was supposed to be repaired last time, but treated me…read morewith zero respect when I brought it up. Seems like they care more about money than quality service.

Reasonably priced, family owned business who gives honest opinions and you can tell they care about…read moreyou and your vehicle.

When I refused to pay for a part that they damaged and had to replace when fixing my vehicle the…read moreowner became angry and told me that I would not get a warranty on any of their work. Who does that? He lost me as a future customer.

Have used Ken Holton Import for years and their work is superb…read more They are one of the rare places that will tell you what you 'do not need...when you ask about other shops quoting 'needed repairs.' Obtaining parts for vintage MB models can take weeks. Whenever possible after initial evaluation, they order the needed parts and call me and I take the vehicle in for replacements/service.

They kept my car for almost two weeks. I would call periodically to see if they had started, as…read morethey were awaiting a machine/freon. I needed evaporator core/blend door replacement, which was around $3,700. I was fine with price. However, I give it a few more days because April advised that the system from which they order parts had been hacked!! On day three, following the hack, I called to check status, and April stated "oh, I intended to call you yesterday, because you are going to need a drier, which is an additional $1,400.00." She went on to say, "because the drier would be exposed to the sun for a period of time, it has to be replaced or it will void your warranty on the evap core/blend door." Of course, that was lie according to Herring Gear!!!! To top it off, when I went to pick up my car, April "tried" to charge me $294, after telling me the diagnostics fee was $150. I asked to speak with a manager, and then the price dropped to $187. I will never recommend them for any big job, because it seems as if they are not equipped, unless, of course, they just didn't want to do the job!!! They may need to consider hiring a more professional secretary! I don't trust April.

Our son's car broke down halfway to the beach. We had it towed to the local dealership and they…read morewere slow and not helpful. A friend with family in Jackson told us to call Tony's. They went and picked the car up within a couple of hours and had it fixed in no time. Very communicative and fair prices.

Balance and rotation was completed satisfactorily, but I was not made aware that the brake pads…read morewere worn out. That end up costing me a set of rear rotors. I will not be using them again.

Phil, Bri, and Drew went the extra mile to get me back on the road. My 2010 Ford Fusion Hybrid…read morebroke down halfway between Jackson and Mound Bayou, and when no one else was able to offer to take a look at my car that same day, the staff at this Car Care Clinic offered to see what was wrong, so I had my car towed to them. At first, we thought it was a transmission issue because the car would not accelerate at all and was making a very loud grinding noise. This location does not do transmission work, but they kindly offered to confirm what sort of repair I might need. This, by itself, was a huge help, since every transmission repair shop in town was weeks behind in their work. Luckily, it ended up not being a transmission issue, but a broken axel that was spinning and scraping against the wheel without actually rotating it. Once we knew what the problem was, the staff offered to get my wife and I back on the road within a day, which was incredibly kind, since we were in the middle of a long road trip and did not have time to spare. Drew was not certified to work on hybrids, and doing so was very dangerous, but rather than turning down the job, he spent a great deal of time researching how to disconnect my car's battery, so he could repair it safely. While Drew was working on my car, Phil and Bri were very kind, friendly, and responsive, and kept me informed as to the car's progress and recommended places for me to get something to eat. Bri always answered the phone quickly and cheerfully when I called to ask about the progress. After the car was fixed and we were back on the road, Phil followed-up several times with us to make sure everything was okay and that we made it to our end destination safely, several days later. This was by far the most satisfying experience I have ever had with a car repair shop and its staff, and I highly recommend that anyone experiencing car trouble in Mississippi consider coming to this location.

The Manager - Frank Ashley is a very honest person which you do not find too often these days. I…read moreneeded to have my oil changed and he told me it would be 2 hours since his stalls were busy with vehicles. I appreciated his honesty as I was at a dealership on the coast and did not have this experience when I had to wait 5 hours for service. Frank even called another Car Care Clinic and I was able to get my service accomplished before heading back home the next day. Thank you Mr. Ashley!

Damien and Mike have taken care of our vehicles since they opened- oil changes, rotations,…read moreinspections - tractor oil changes - blade sharpening, utv service and much more- My wife and i would never think of going anywhere else- Fast, affordable and every bit the quality you would find at any auto shop- just the very best. We're blessed to be just down the road from them- Thanks for all you do gentlemen!

My family was having car trouble on a drive from Alabama to Texas. The kind folks at Mc Elroy's…read morewere open on Sunday, diagnosed our problem over the phone, were prompt in making repairs, and we were back on the road in a very short time at a very reasonable cost. Thank you!

Justin (the owner's son, I do believe) seems to run this location and he did a great job on my car…read more MB's have high maintenance needs and can be very expensive to maintain, but Just keeps his hourly cost low, but doesn't skimp on knowledge. He knew what he was talking about and was great to take the car too. I'll be going back for sure.

poor rating please do not take your bmw there for Kevin to fix . my bmw…read more was there ten days in the shop and paid 3797.82 to stop coolant leak . nothing was corrected . my bmw still leaking. I have to still pay out the same amount to get half job done . please go to BMW with new models . maybe old models 2010 can be fix. my car operates from a computer . I got another diagnosis With honest service today .i have to spend money on a lot of coolant to drive some days until my repair is resolved , I lost 3797.82 .

Great Service center at a reasonable rate. They accommodate their customers well. Very upfront and…read morewill search for the parts needed to repair your vehicle.