Told me that they sold the unit I was looking at, not only is it still on the lot, and website,…read morethey have 2 of them, almost identical. They simply do not want to deal with me, and that's fine. This just shows me that they would rather lie, and tell me they sold it, which they may have sold one, but still have 2 on the lot. They know I don't want to know what my payment will be, like most car buyers, I want the OTD price, with my trade. They don't make money off of me in the finance department, or in the service department. They are looking for people who only care about how much a month the note is, and don't even care about the length of the term, just the monthly note. NEVER believe that they are a FAMILY oriented business, unless their business is about making their family millionaires!

Great experience with friendly, helpful staff here! They were efficient and didn't push too hard…read morelike other places tend to. I was able to complete the buying process quickly compared to past experiences.

Russ was an amazing help to us. We were driving from Texas back home to Florida (my 6 kids and…read morepregnant wife) in our e350. As we made the trek from I20 towards I10 our powertrain light and then check engine light came on. We stopped at Autozone and got it checked...which led to me calling Russ at Ranco Transmission upon a recommendation from one of the workers there. Russ was a lifesaver. He treated as if we were his family in that situation. He carefully listened to the symptoms and issues, carefully worked through what the problem could be and tried to give us the best advice he could in our situation. His racks were full of vehicles being worked on at the moment, but he ended up having us come to his shop anyway. He outfitted us with one of his professional OBD readers so that we could monitor the transmission temps while we drove all the way home.... and if necessary clear codes to keep it from staying in "limp" mode (after having, of course, verified with the details of our situation that he thought it was safe to do so to "get us home"). He got us on the road, and then called a couple hours later at closing time to see how we were making out. Given how things had functioned he encouraged us with his expert experience that things seemed good to make the rest of the trip. We drove through the night and made it safely back home. He called again the next day to make sure that we had indeed made the rest of the trip safely. He did all of this without billing us anything and trusting us to mail him back his OBD reader when convenient! (Yes, I did mail it back.) Russ and Ranco Transmission were indeed good Samaritans to us. They helped us out in our time of need with their expert wisdom and guidance in our cross country travels. If I lived in the area they would definitely be our recommendation to all our family, extended family, and church family for transmission or other automotive work. Ten stars. You guys are blessed to have such folks in your community. If you go, tell him you read my recommendation on the internet, and it probably will bring him a smile. :) -Kevin Dodge, Palatka, Fl. July, 2026.

Used them to put a new transmission in. After a year and a half, took it back because of some issue…read morewith the transmission while under warranty. They said no issues. It stripped a gear. It was just outside the warranty and they tell me I need a new transmission. This is kind of fishy. My wife went to pick up the truck because we decided to wait till my son finished school to put one in. The person working was rude and barely gave my wife the key. Told her the truck was in the back and she discovered it was in the mud. They apparently found it funny to send her back there to get it instead of bringing the truck out where she can get into it. Not good business practice and makes them less trustworthy on this issue. I plan on having the transmission rebuilt or getting a new one. I will not be using Ranco. Customer service and trustworthiness goes a long way. If this is a single employee doing this, I suggest the owner or supervisor put him through training.

Crack in windshield on our Vanderhall and needed immediate stabilization the people here r the best…read moreever. Do not go anywhere else if Pearl MS is near you.

I've used Glass Doctor of Jackson two times in the past couple of months. The first time was to…read morereplace a broken window. Because their installers were so friendly and professional, I used them a second time to provide a glass top for my office desk.

Rocky was a pleasure to deal with. We were passing through on a road trip and started to experience…read moresome issues. He made the time to diagnose it near the end of a busy day and got me back on the road. Great character excellent service.

There was a person who was working there on Saturday 2/24/24 . I was in line for an hour to get an…read moreoil change and this idiot guy with black painted nails tells me that my truck is knocking and they can't change my oil . 1 my truck down not have a knock .2 I've been going there for years with my vehicles and they changed the oil in the vehicle in question in November. I wish the owners would clean house with these employees who lose their businesses money .it's sad to loose a long time customer from a lazy sorry employee.

I had to have a tire replaced and rotation and I will say that Mr. Gary Britt is the man to see! He…read morehas been working there for about 40 years and it surely shows! I have never received such amazing customer service at any car repair place! He was very eager to answer any and all of my questions! I will forever bring any and all of my vehicle needs to him! Also, Ms. Kara Peacock was very knowledgeable as well, she really knows about cars and is also very friendly and eager to answer all of your questions! I highly recommend this location!

Whenever I am home in Jackson, MS I always stop here for an oil change. The guys here are pretty…read morefast and I never have that long of a wait. They are professional and don't mind answering questions. Just make sure you don't wander off and leave your car there while they work on it because they do close at 4pm on Saturdays and they almost closed with my jeep still up there lol.

I am very disappointed!! The worst experience ever!! I drove two hours to a schedule appointment…read morewith Miles to look at several Nissan Kicks that he say was available. When I arrived he pass me off to another seller that didn't know anything about my previous conversation with Miles. The seller tried to seller tried to sell me something that I didn't want. Miles could have call me to say they no longer had what I was looking for. I could have made a decision from there if I wanted to take the drive. It was lack of professionalism and respect.

I went in for routine servicing and tire alignment. Staff was friendly and helpful. The service was…read moreappropriately quick for the amount of work I had done. I definitely recommend.

I couldn't have asked for a better Car Buying experience. And I only went in to buy an oil filter…read morefor my KIA (traded) Carnival. No pressure from Justin (Sales). Nate also Sales help me get me connected to Kia Online and patiently walk me thru features. Lynn (Mgr) (after 3 days of talks & testings) said, "Take your time. Everything just has to make sense for you." That made all the difference. Wilson KIA and us, are family now. (Inside joke).

Took daughters vehicle in for a factory problem due to knock sensor. Has 81000 has warranty . They…read morehave had for 4 days . Daughter kept calling to find out about vehicle could not get any phone returns until 5:45 and night . Told her it was not cover under warranty. Well that's false talk to dealer in Gulfport they told us it would be cover if we could get car to them. Talked with hunter and crystal at Wilson , hunter never returned any of the 15 calls we made. So they ran test told us it could be motor damage , then yesterday said it just needed an update on knock sensor and it would be 340 dollars. Daughter wanted to trade vehicle in but she was told they could not appraise due to maybe a bad motor. Again great customer service . So she will drive 3 hours instead of using this dealer which is only 8 miles away! Again GREAT JOB SERVICE MANGER HUNTER and Crystal! Also tried to get ahold of owner . Also asked for regional Kia rep ! But all we hear is crickets!!!! Picking car up today hope the car does not break down. GREAT CUSTOMER SERVICE . If you have the time to repair vehicle properly call mark the service manager in Gulfport ms. He actually will return phone calls and go over what they are doing to your VEHICLE update they do get good reviews when the sale a new vehicle , looks like the issue trying to repair them under warranty is when they don't remember you THANKS A PISSED OFF VICTIM GLENN STAPP

All folks my wife and talked with were very courteous and friendly. John Westerfield went out of…read morehis way to explain how everything worked on the Outback we leased. Subaru is lucky to have him. If you need or want to get a new vehicle this is the place to go

As a single female car owner and one who isn't afraid to put miles on a vehicle, Paul Moak Subaru…read moreSHATTERED any trust or praise previously or given. A brand new vehicle purchased in the spring of this year required a whole new set of tires with less than 20K on them. One tire had a run in with a nail. I expected to replace two tires just because my dad taught me that. The rep sent the recommendation for a full set of tires stating because of the AWD they couldn't replace just one and the tread was 5/32nd and 6/32nd. All maintenance has been performed at Paul Moak and this has never come up that I recall. Not only this but a quote of $1089. Something that angered me most was the condescending tone the rep used stating I was being cheap when I told him I would get tires elsewhere. He stated that not everywhere knew how to service and would I rather pay a thousand now for tires or five thousand for a transmission later on. I also contacted the sales rep to inquire why I would need a new set of tires. His response was I shouldn't and to find out if there was something wrong with the car that was causing the wear. I love the Subaru brand but not this dealership. Now I'm wondering if anything was done previously.‍