Professional, personable and competent staff all in a warm and welcoming environment…read more Dr. Hicks and his staff not only do a great job, he embraces cutting edge technology allowing for faster treatment with less pain. I was blown away by the advances in dentistry that he and his staff use. If you are looking for your first dental office or are looking to change dentists look no further.

From the owner: Dr Hicks specializes in Restorative Dentistry and is pleased to offer crowns made with CEREC™, a…read morehighly precise computer milling machine that makes crowns right in the office, in one visit. No more temporaries, additional visits, or crowns that don't seem to fit right.

Great first experience. Everyone is very friendly and very professional. would recommend this…read moredental practice

Complaints too numerous to count! I'd be writing a novel. My son sees Allied Orthodontics there. DO…read moreNOT use them!We only came here because our insurance covered orthodontics there. If I could I'd have the braces taken off and complete treatment elsewhere but we've suffered through and are close to end of treatment. If I could pick my number 1 compliant it would be that the orthodontist isn't always there. They travel to other offices so good luck with scheduling or seeing a Dr if you need one in an emergency. #2 I have not witnessed a more poorly run office in my life. And I work in healthcare and deal with many many offices. This place never ceases to amaze me. Not a good way to run a orthodontist business at all! I'm not a "complaining few" I rarely write reviews let alone complaints.....but this place needs a warning sign. Check their BBB review too before you decide to use them.

I am traveling and broke a crown while in the Lancaster area. When I met with Dr. Friedlander he…read moreexplained the process to replace it. I told him we were traveling and would only be in the area for two weeks. The staff checked with the lab and they said they were able to have the permanent crown ready in time. Dr. Friedlander removed the broken crown and put the temporary on. The whole process took two hours. I was very satisfied with the service I got and the expertise of the dental staff.

Cliff notes - run far away!!!…read more Went in as a new patient with bad tooth pain. Office staff were okay. Spent their time chatting to each other. One telling the other her hair was really sticky from getting stuff in it while painting. Gross. Dental assistant was kind & did xrays & scan. Dentist came in, asking what was wrong, so explained my toothache. He replied curtly, "You need a root canal" I was surprised as less than a year ago I'd had a very comprehensive exam & crowns, no cavities or root canals were mentioned. I asked if he could tell that from these xrays. His response was, "no, I don't need xrays I go by the symptoms a patient tells me." What??! I should have ran out from Dr Quackers there & then. Sigh. He then blew air on the tooth & tapped on it. Nothing. So he then says,"your issue is you have a crown there & the surface is too flat." I know it is meant to be bumpy, so kind of made sense to me. He got a drill & was grinding at the tooth for a while, no questions as to if I was okay with that, doing fine? Afterwards I commented that the same tooth on the other side was probably the same as it was also a crown. Dr Quackers response, "well that isn't the issue is it, so we're not going to touch that." Okay then. Then a final sweet goodbye from this gem, "now don't chew on that side of your mouth for 6 months, then come back & see me. We'll see how it is going then." I looked at him wondering if he was serious, he was! He said just learn to push the food over to the other side. 36hrs later & I am chewing on the other side of my mouth! I had a cold drink & no issues. Then had a yogurt though & that caused sharp pain that lasted for about 10 minutes. So now I am left to look for another dentist. This time hopefully not as pretentious, haughty or flat! So there goes a few hundred bucks to Mr Quackers. Beware & be aware!!!

I really wanted to love this place. The reviews seemed so good…read more The hygienist and office staff were very friendly and I was taken back on time. But a full set, cleaning and chat with the dentist took over two hours. I told them I had two problem areas (needed redone from the last dentist) and I was pushed out of the office without booking an appointment to fix these problems that are causing me discomfort! I feel like I was trying to be upsold Botox... I just didn't feel like my problem was a priority. They also didn't offer to clean my mouth guard and they didn't floss my bottom teeth... Man, finding a dentist today is difficult! I don't know if I'll be returning. UPDATE: I had another dentist review my X-rays and they said I didn't need the work... so highly disappointed.

I arrived 20 minutes early for my first appointment with this practice. As I am getting out of my…read morecar my cellphone rings and the person on the line starts talking as soon as I say hello. Without any introduction to who this is starts explaining that they are having some issues with the "operatives ". I of course ask who is speaking. " Oh sorry this is so and so with Morsmiles, would you be able to come in at 2:50 instead of 2:00. Mind you I am in the parking lot and it is 1:40. I reply are you kidding me and I am in the parking lot! I had to drive 40 minutes to get to this location, not to mention that it is the middle of the afternoon. I have waited ALL day for this appointment, point being they could have called earlier. What an unprofessional operation this is. After reading similar reviews about this office I knew I needed to warn others to stay away! ( I read the reviews AFTER my unpleasant experience... too late.) RUN... do not consider spending your time or money with this dentist office.