Debbie called me back as soon as she was free, she took her time understanding the circumstances…read moreand reviewed next steps in detail with me. She was able to approve the policy and I made payment online shortly after. Thank you Debbie for caring and truly understanding!

Debbie is a huge resource for anyone seeking Dog Bite Insurance. She went above and beyond to help…read moreus. I highly recommend Dean Insurance and Debbie Turner. They provide an amazing service to dog owners. 5 Stars all the way !

een working with Scott for almost 8 years now. Has always been incredibly helpful and extremely…read moreknowledgeable. Have and will continue to recommend people to him and his services

Scott Plapp guy is great…read more I get all of my insurance through him... After going to State Farm, All State, and a few other major places for homeowner's quotes, I decided to look up a broker and gave him a call. He got me insured through Metlife for a lot less than State Farm quoted me. We also switched our auto insurance over when he gave us a quote through Safeco that was half as much as we were paying with State Farm (he says Safeco is one of the cheapest major insurer in Chicago). Outside of the great rates he finds as a result of being a broker, his service is excellent. He's in Berwyn but I've never needed to go to his office. He's very on top of e-mail and on the phone and follows up on things... He gets me what I need when I need, makes good suggestions, etc.

Great customer service and found me an my family good rates for our moving company trucks and…read morepersonal vehicles.

Can they get you insurance? Yes. Do they provide any special service or customer care that you…read morecouldn't provide yourself? No. We thought that by using Brightway as an insurance broker we would experience better customer service since most large companies are now fully automated. We were sadly mistaken. After 2 years of being with Brightway, we found we did just as much work as if we were on our own. I had to follow up to ensure we received all discounts, and still got the run around with automated messages and voicemail. On the rare occasion that we were able to connect with Ryan, our Brightway representative, we always felt as though we were bothering him mid snack or something. We received a letter from our insurance carrier that we needed to reach out to Brightway as they were no longer authorized to broker for them... hmmm. We never heard from Brightway, so we found our own insurance online and cancelled Brightway after 30 min of transferring to incorrect depts, telling us we could do it online, couldn't find it, so after a big sigh, the female customer sales rep finally says she'll take care of it on her end.. Lackadaisical customer service, nothing special.

Called to get a quote and treated extremely well. Although in the end I kept my current policy, I…read morecommend them for their honesty, fast service and their knowledge. I certainly recommend them without any hesitation.

great service flood and home with sherzer Rayna was very helpful would recommend going to them for…read moreany insurance needs