The tech was friendly and the atmosphere seemed pleasant, and clean however, the inexperience of…read morethe tech is why I would not recommend or return. I went in for a simple gel polish removal - I was horrified when I left and ended up rushing out. I had thick gel polish on my nails and knew the removal may take some time, but I was burned with the Dremel and now have a small hole in one nail where it burned. I continued on with the service as the tech was very nice and accidents happen, I asked her if she could cut the length off of my nails, since they were weak after having polish on, and I have never had such an awkward nail trim with no regard to shape. She then cut me with the nail clippers on my thumb, leaving a small open sore, and tiny bit of blood. There was some polish still on the nail, and she tried to pry and push it off with a metal straight edge tool, which immediately started peeling off a thin layer of the nail with it, I asked her to stop and left. I paid over $30 for the service, and feel completely ripped off. I spent another 30 minutes in my car trying to gently file off the remaining polish and shape my nail into something that looked remotely ok. I will still have to apply my own nail hardener when I get home, which in most places I have been to is included with the service. I am certain the other staff member present heard me call out twice in pain when the Dremel burned and when she took skin with the clippers - I most definitely will not return, how could I trust them, when a basic service felt traumatic.

I have never posted to a review site before, but after my experience with the eyelash extensions…read morethat were applied at Cher-Mere, I wanted to warn anyone thinking of purchasing lashes at this salon to proceed with caution. I get eyelash extensions relatively frequently but had not had a set in approximately 6 months when I visited Cher-Mere in November 2017. My natural lashes were long and healthy at the time. When I am in Kingston, I always go to one particular salon to get my lashes done, but they were fully booked and I had needed a last-minute appointment. I decided to try Cher-Mere for lashes instead, as they appeared to be reputable and used a good lash product. The application process was more painful than what I am accustomed to from other salons, with an excessive amount of burning and stinging, however the young woman appeared to be working slowly and methodically so I did not think too much of it at the time. Immediately after the application, I noticed that my eyes were in more pain than I had ever experienced after an application... in fact I had never had a feeling of "pain" in my lashes/lash-line afterwards at all. The lashes did look wonderful but remained uncomfortable, even for a veteran lash-wearer like myself. I only started to worry when, rather than falling out naturally after a few weeks, these lashes held fast to my eyes. In the 4 weeks the lashes remained on my eyes, there was minimal loss of lashes, but the few that I did lose came out with entire chunks of my natural lashes. I finally got the lashes removed after 4 weeks at a specialized lash beauty bar in my hometown, where the aesthetician was absolutely horrified. Rather than apply one synthetic lash to each natural lash, there had been massive chunks of glue and multiple synthetic lashes on each delicate natural lash, the weight of which had essentially pulled the natural lashes out of my skin. The only thing holding everything in place for the 4 weeks was the massive amount of glue that had been used. The lash removal took a full hour instead of a standard 25-30 minutes, and I have been left with absolutely no lashes, something that I have never experienced in the MANY times I have gotten lash extensions. Obviously, I am horrified. Lesson Learned: It may seem wonderful to have lashes that stay on for an entire month without any falling out, but there is a reason why this never happened with other lash applications at different salons. I highly recommend not getting lash extensions from this salon.

I have been a client of Brookes for many years now and I truthfully wouldn't go anywhere else. The…read moreenvironment is always welcoming, she makes you feel comfortable. She cares about what you want, right down to the details. She will always ask what I want done, if I want anything changed or different. A great place to go for lashes and she always makes you feel beautiful!!

Told to leave my number and my call would be returned. 2 days ago. Wanted to re book after my…read moreinitial appt. was cancelled by you.

This was the worst sugaring experience I ever had in my life. First time doing Brazilian in Canada…read moreand ended up BLEEDING on my most sensitive spot. I had an appointment with Sara. When I came in and undressed she didn't even sanitize the zone before applying sugar paste and went straight to the point. She was going in very quickly applying huge chunks of paste, ripping it on and not even putting a hand on the zone to calm down the pain. The whole Brazilian took her about 15 minutes and after extreme pain she said that I was done and gave me a rag to wipe the rest of the sugar. I was shocked that she didn't offer me any gel or cream after to calm down the area and when I wiped it, it was bleeding!!! In pain and in complete shock I went downstairs to tell this to receptionist on which I received an answer that it is completely normal because my hair follicles got pulled off but I NEVER had this effect back in Ukraine. Now I am in complete pain and they didn't offer me any solutions except "come back and try our laser package, it's much quicker and so convenient ". I paid 50 dollars for this....

I've had my hair lightened for many decades now, mostly in California, where they know blonde! I…read morewent to Robbie Bertrand at Fab hair for the first time today and wow!! So happy with the color and the cut. I have baby-fine, limp, 1a hair and he really made it look great. I just told him to do what he thought was best, which I almost never do with a new stylist, but it was the right call. The color is really a beautiful butter blonde and the cut is just great. My husband was also overdue for a cut as we've just moved here and we're slow to get a new salon. His hair looks super as well. Best cut he has had in forever! Thank you, thank you, Robbie and Fab!

I recently got my hair cut and coloured at this salon, my hair didn't take to the colour because of…read morea previous colour I had on there, this was unexpected and not anticipated, I didn't know what colour I had on there as it had been so long since I had been to a hairdresser. It turned out that my hair had build up from previous colours, this my hairdresser figured out, once I had the treatment to correct this I was amazed at how soft my hair felt, it felt like my hair again, something I hadn't experienced for years! And the colour could now take to my hair and not go a weird colour for once. A great salon, relaxing friendly atmosphere. Great staff and owner. Thank you Heather!

I was very impressed with the covid protocol at Snip and Clip. Great haircut, happy staff and…read moreimpressive attitude towards nasty customers who think that they don't have to be vaccinated to get a haircutin spite of the disgusting rants of one customer in particular. Such a selfish, ignorant person. bravo Snip and Clip. A safe place to get a laugh and an awesome haircut.

Kathy was extremely rude and unpleasant. My mother had an appointment with her to get her hair cut…read moreand once arriving she wouldn't bother to see my mom because she's unvaccinated. Right now there is no legal by law stating that you have to be vaccinated to visit a salon. You are fully masked the whole time. She also accused my mother of lying to her this past July saying she had said she was vaccinated. Absolutely not true! She needs to understand the by laws and regulations when it comes to the vaccine. This woman was also completely fine with my mother not wearing a mask back in July but now is turning away her business and accusing her of lying! I'll be making this well known how rude and unprofessional this establishment is and having not fully educated staff is only going to harm their business even more!

We found a special price online for a facial and massage. The esthetician gave an amazing facial…read moreand eyebrow wax. The natural skincare products are dreamy. The massage therapist gave a therapeutic massage- make sure to speak up to dial in the intensity.

I booked a pedicure for two (with my sister) and the team at Sol Spa was amazing. Huge thanks to…read moreEmma, Emily and Jessica. The spa is relaxing and beautiful and we felt very pampered. Thank you. //kim

Very nice treatments and comfortable, calm atmosphere. Love going for regular eyebrow tints along…read morewith add on head massage and foot massage. So relaxing, Andrea makes you feel special and well taken care of.

I've been going to the same magic cuts for 15 years and I've yet to have a bad haircut they're…read moregenerally very good.

After four years of shopping around, we found Barbie at Magicuts. She is the only person in…read moreKingston who consistently gives my husband a good haircut. Not even the senior stylists at high end salons in Kingston can match her skills. My only complaint is that appointments are not available for a haircut, you are seen on a first come first serve basis. Since Barbie is popular, this can be over an hour wait on weekends. I recommend calling ahead to check the wait time.