We had an internet outage at 10 pm on a weeknight. My wife and I both work from home, so this was…read morea pretty big deal. I messaged James at Century and he was at our house at 9:30 the next morning and had us back up and running by 10:30. We really appreciate the service and their commitment to make sure the things they install are going to be reliable for you. Edit: Not sure why my location says I'm in Canada...this is for Louisville, KY.

Well, Derek and James came to our rescue again! They always promptly address our concerns. Thanks…read moreguys for taking such good care of our system. I would be completely lost without your help.

They gave us the best price. They had different colors and materials in stock, and we found…read moresomething that suited our kitchen. Their team installed the countertop for us on time, which was great. I just wish they had called us or sent us a reminder or text message before they came, as we didn't hear from them and weren't sure if they were coming for sure, but they did. The two men who came to install it were very friendly and courteous. Their finishing was very neat!

Eleet is a family owned business who treats all with professionalism & an upfront approach! The…read morewhole process which was new to us was carefully explained & their patience with us was so appreciated! They can offer other contractors for needs like tear out, electricians & plumbers when requested. We received a better quality product at the same price of others. I commend their installers who take pride in their work & the contractor who helped tear out the existing backsplash. Their protects , process, & pricing are exceptional!!!

We drove to this place to look for a remnant for a piece of quartz for a vintage cabinet to install…read morein a remodeled bathroom. Was quoted a fair price and called back in to make sure install and labor was included and Katina confirmed it was. Then few days later call in and leave a message for Katina to call back. Never got the call back so I called again. This time she said it did not include labor and install. Ok refund my $352 back gave her my email for the receipt to be sent. Never happened!! Called again asking for her, she's not in yet but should be here anytime. Hours later no callback 3rd phone call asked for Tracy this time told her the issue, she apologized and said refund was done and would email me a receipt. Apologized for Katina stating she was overwhelmed with a home renovation and moving. I don't want to hear excuses. Never got the email receipt from her either Y'all are evidently not good at customer service, calling back or following up and DO NOT deserve my business. I guess because I was only buying a remnant and not a FULL SLAB!!! Really didn't deserve even1 star. Don't tell a customer you have another appointment either without an apology. You made us feel like we weren't important enough!! Wise up when considering this place people!!!

The good reviews must be fake or paid for. I paid Case 14K for a waterproofing system. None of it…read moreworks. Equipment is laying in the mud. The owner says he is fixing nothing. It's under warranty. The owner says I have a perception problem and he never said the system would look like the the promo photos. The company should be shut down.

I hired Case to fix a drainage and water runoff issue that was causing my basement to leak and…read moreflood. Paul came to my home and gave a thorough estimate and detailed drawing of what they would do. He explained how it would work and answered all my questions, no matter how many times I called or texted. The job was on the small side so Curtis and his amazing crew were able to finish the job in one day. They installed a curtain drain (buried) throughout my yard, and a sump pump in my basement. The sump pump is also tied to the new drain system. Looking at my yard after the job you can't tell they were here. Curtis and his crew were able to save my sod and put it back over parts of the drainage system! They were fast and super clean! Even the jackhammering in my basement didn't bother my daughter who works from home. I can't say enough about Paul Franklin, Curtis and the hard working crew at Case!!

We had a great experience from start to finish! Heather was incredibly helpful with picking out the…read moreperfect flooring and made the process easy. Jason installed our floors in just 4 days and did an amazing job. The whole experience was quick, easy, and professional. We are very happy with how everything turned out and would definitely recommend them!

No, I wouldn't recommend. Quality and trustworthiness are what keeps customers. One can forgive if…read morethe first is poor, so long as the second is present (to make it right). If not, it's like being slapped twice.

Have had their cabinets in my home 18 years. Durable and attractive. Plywood is offered on cabinet…read moresiding if you prefer it over particle board. I chose that option and we are pleased

After purchasing custom white shaker painted cabinets, the paint their touch up expert yellowed…read more They refused to stand behind the product. We ended up repainting the entire kitchen. Keep in mind i reaches out to multiple people in their company over a two year period to no avail. This is what happens to multi-generational business that are built on quality but erode over time. The Haas family should be embarrassed of the state of the business today.

My husband and I wanted to replace the carpet in our master bedroom that was 20 years old and…read moreimpossible to clean. We shopped around until we found this company. Let me tell you, Tina and Andy were great in helping us and selecting the flooring we were interested in. The installers, Andrew & John were the nicest, most efficient and hard workers. They did a fabulous job of installing the new flooring, and it only took two hours! We could not be happier than we are with this local company, and highly recommend it to anyone looking for new flooring.

Tina and Andy at Better Way Floors worked with me to make sure I could get my products during Covid…read morescarcities. They delivered on time and within my budget. The installers - tore out my old flooring - and the worked with my contractors to schedule the new installation. As usual with a gut rehab I ran into all kinds of issues with scheduling- but A Better Way installers were not part of my problem. They worked around my problems and set backs to get my flooring installed. We used vinyl plank flooring throughout the home and carpet on stairs. I would recommend them any day- great team!

I really like this shop. The first time I went, I was looking for a harp for a vintage lamp bought…read morein Japan with an unusual fitting. Jennifer helped me, and it took a couple of tries, but we found the perfect replacement harp. I then brought them a little bedside lamp I had as a child. It needed some repairs. They quoted a priced and also noted a crack in one plastic piece I hadn't even noticed. They said they'd try to repair that too but if they had to source a replacement part, it might cost a bit more. I agreed. The lamp came back repaired and with a stylish metal piece to replace the broken part. It did cost a couple dollars more, but I am so pleased to have that lamp working and beautiful again. When picking up the the little lamp, I found another table lamp I liked. Their shop is jam-packed with great inventory, many styles and themes otherwise hard to find. I brought the new lamp home, but the shade didn't work in the space. I took the shade back (still in original wrapping) and they sent me home with 3 others we picked out to try. One worked beautifully, so I bought it and they even gave me a credit on the original included lampshade since I returned it. Then today I went back looking for a floor lamp for a tight space. Jennifer helped me again, patiently helping me try out a couple of options in the shop. I chose a sleek brass floor lamp with a stunning black shade. She told me if it didn't work out, I could bring it back and try the other one. It's now in its space, looking so elegant that there's no way it's being returned. This shop has become my go-to for lamp and lamp accessories!

Just moved to Louisville and needed to refresh a few of my lampshades. Not only do they have a huge…read moreselection of various styles, the owners also have great taste and were extremely thoughtful in their recommendations. They spent a good deal of time with me - sometimes both at once - to help me reach my decision. While I was there, several other customers came in with what appeared to be lamp repairs, and the shop also has plenty of lamps for sale as well. I ended up purchasing two small modern off-white shades for antique bedside lamps and a really cool clover-shaped tan shade for a living room floor lamp. The prices were fair and in line with what I was expecting to pay so overall I was extremely pleased with the experience and will definitely return with any future lamp-related needs.