Horrible experience, they areINFESTED WITH FLEES. I ended up, leaving with nine bug bites around my…read moreankles, not knowing that they were fleas, told the employee and they laughed it off. Now come to find out we have fleas in our house and we don't have animals whatsoever, now we are dealing with fleas in our house because Goodwill is infested with them. Goodwill really needs to deal with their bug infestation,DO NOT SHOP HERE!!!!

wear gloves and mask because there is none there and the clothes are good and cheap but get there…read moreearly

This Goodwill has been around forever. Through its various incarnations, though it has changed, it…read morehas remained one of the go-to spots for vintage items in Orange County. In fact, located in this facility is the actual offices of Goodwill Orange County. This Goodwill is broken up into what I would define as three main areas serving the general public. There is their main store which offers what can be expected from Goodwill. They have the various clothes, shoes, household items, electronics, furniture, and other things that you would expect to find. The second section is their electronics division. This is truly a unique component of this Goodwill facility. What you will find here, in a separate room, is a lot of used computers. Plus, they have other things such as speakers, TVs, DVD players, and items like that. In terms of their computers, they have a staff that reconditioned them. So, what you will find is computers that are all, for the most part, very functional. There's been a couple of times when I've bought used computers from this facility due to the fact that I've needed to load old programs and the new OS in my current computers would not run them. For the most part, these computers have functioned very well. I will say that one time I bought a MAC laptop that was not function correctly. And, this is where you will need to make a mental note. They do not have a proper return policy. Basically, they sell everything As-Is. Yeah, they say they will do this or do that if your computer has a problem, but basically what turns out is that if you buy it, you've bought it, and that's the end of the story. Thus, at least in that one instance with the laptop, I was left with a non-functioning unit. This is just something to keep in mind. The main thing to do when you purchased a computer from this facility is to fully test it out while you're there. Which they happily allow you to do. Thus, as stated, you usually come away with a highly functioning piece of electronic equipment. The final section of this business is their donation area. This is a drive-thru donation area. This is both good and bad. If you get behind somebody who's unloading tons of stuff and/or wants to talk to the employees, you can be in line for quite a while. This is no fun. But, most of the time you don't have to worry about that. The people that work at this part of the Goodwill are mostly nice. But, like yesterday, I would say that the way the employee who helped me did his job was entirely inappropriate and just lazy. To tell the story, I donated about two thousand CDs. As I was unloading the bags of CDs, I could see that the employee was just lifting the bags up and dumping them into this large bin. Obviously, what was happening, by doing his job in this way, is that many of the cases for the CDs were either gonna be broken and/or the CDs would be bounced out of their cases. I'm sorry, this is just poor workmanship. It is very lazy. And, I believe, this is not the way the job should have been done. But, for most of your donations, you shouldn't have any problem at all. Overall, if you want to go to a really large Goodwill store, that offers a really unique take on electronic devices, and all of the other stuff Goodwill is known to offer, this is probably the best location in Orange County.

This review is solely for the store and not the outdoor marketplace…read more My pictures don't show how spacious this place is. It is huge! And great selections of almost everything, from games, books, and electronics, school supplies, you name it. Very good prices on nearly everything I saw. I walked away empty handed today but would definitely come back here and do some more digging. If you enjoy thrifting like I do, then this is one of the best Goodwills I've ever been to.

Typical Goodwill store. You can definitely go to a Ross, TJ Maxx etc and buy something that is…read morebrand new. Unless you're looking for some hard to find item and luck out... or come on a deal day. Today is all red tag 50% off. Probably only time you'll get a good deal.

don't listen to what the employees tell you. my wife and i shopped there yesterday and told us that…read morewe are able to return clothes since their fitting rooms are "permanently closed." my wife comes back today to return said clothes, and the employee didn't even try to hear her out even with wanting to speak to a manager. mind you she was the sweetest lady with the couple before her, and when it was my wife's turn, she was just straight up rude. two stars and i'm being nice still. savers is def better.

The goodwill is amazing here, but bring Jim back. He was such a kind soul. Give him back his hours,…read moreeveryone misses him.

I think this is a great thrift store for the most part. I never had any issue with this location…read more One thing that is annoying is their t-shit racks. As I like to collect t-shirts, they really should't be displayed above head level. When you shop for t-shirts, you naturally have to page through them to see what is on them. Since they are racked high, you can image what that does to your arms after about a minute of browsing. Even worse for shorter people. What they should do is display the dress shirts on the elevated racks, and move the t-shirts down to a ground rack.

This is fantastic thrift store! Most of their stuff is sold by the pound. I was there for books and…read moretheir books are $.43 apiece! Here nothing is sorted out so you have to rummage through bins of loose stuff, but if you enjoy the hunt of thrifting, you're gonna love this place. But beware, when they roll out a new bin from the back it gets aggressive like sharks in the water around prey so if the idea of competing with others and grabbing stuff in a frenzy (or at least new stuff to the floor) then you may want to hang back. I personally love finding those diamonds in the rough so I love this thrift store.

You can find some good deals here, but you do have to search through bins. Honestly, I thought it…read morewas easier to search through bins then to go through racks of clothes hung up. You can find some great treasures at a great price. I found lots of name-brand clothing. I paid about $2.79 per pound for the clothing. It's a great treasure hunt, but I do advise to bring gloves while you go through the bins.

This is ONE of the NICEST GOODWILL I have ever been to! From the moment we OPENED the door we were…read moregreeted with a friendly smile by ZYAIR. He asked if we needed any help and actually came to our car several times to help us carry some items... Unlike, other donation centers we've been to they actually make you feel WELCOMED and APPRECIATED for your donations. I'm used to seeing people being burdened by us coming in to make donations but, not this place. They are so patient and kind here... We donated a lot of items that our family didn't need anymore and items my father in law left behind since his passing. We did not want to do an estate sale so we packed up a lot of kitchenware and linen for the donation center... There was an optional monetary donation to be made afterwards. You can also make a DONATION with a QR CODE... The STORE also has a wide selection of GOODWILL items for sale... VALUE: I really value great customer service here. We went on a Sunday morning and it was such a memorable experience that I wanted to share it with EVERYONE on YELP! By the way, the donation center is located at the front and not the back like most other places... PARKING: Convenient and plenty of parking is available in front of the store and donation center... Thank you so much for being the BEST GOODWILL I've ever been to!! We appreciate you!!!

Been going to this GW for a while now and I think they have plenty of clothing that is perfect for…read moreme for work. I use the "color of the week" to get good deals. The workers always say hello and are friendly every time I visit. Store is pretty organized with their sizing. Theres been times I've tried to donate items but their donation center is closed often due to having no bin space. They take exchanges up to 14 days currently.

While visiting my husband in Orange County for lunch, I decided to stop by the Goodwill. The…read moreselection was great and the store was very clean and the employees even helped me find some stuff that I was looking for. I'm definitely coming back next time. I'm in the area.

I have to say that goodwill is no good no more . It's sad that they price things so expensive for…read morethings they get donated and sell them so expensive. I don't understand how they are still in business ! I did notice that when today was a purple day color 50% why multiple workers were pulling dresses , men's clothing all PURPLE color ones what is the point of having a color and you pull all that are half off. It's sad how scammy they are!! And they were pulling the clothing out of the racks off hangers and putting them on the back, I would have understood if they were moving them to other one section but they weren't ! Not to mention the horrible customer service , workers cussing and being loud one another and jo manners with workers sad !! Goodwill is a GOODSCAM.

We come to shop here at least twice a month and it has always been a great experience. We always…read morefind what we want or need, often bringing home more items than what we originally came shopping for. Prices are always low and we've never had a problem parking. Tom S. & Elizabeth F.

dude everything was so cheap and i got so many actually cute things. i talks to marcos at the front…read morewho was super nice and super good energy. almost every rack was 50% off which was so slay. you guys. you have to go here if you love thrifting

Not a fan of this location. Staff is nice, and I'm sure it's not their fault, but I need to draw…read moreattention to the illegal practice of selling counterfeit goods that takes place here. Some other Goodwills I've been to do this as well-- the Chino Hills location next door to Kahoots comes to mind. It seems like they're able to circumvent the issue of legality by having employees say they can't confirm if items are authentic or not, but this practice is ridiculous and needs to end. It's obvious all high tier brands in stores are going to be counterfeit when any item that even appears to be real will be sent off to the Goodwill website for auction after passing authentication (by a 3rd party or by Goodwill, however, I'm not sure). With authentic items not being put out in stores, how can management continue to feign ignorance that these ratty bad fakes are indeed fake? As if a genuine Murakami LV would ever be sold for $30 when used Lululemon leggings are going for half that... Just because a brand is desirable (but also not desirable enough to go to the auction website, lol) doesn't mean you don't have to consider the item's condition when you price! Someone dropped off their ugly ratty Lulu haul and each item was indiscriminately priced at $12.99. Some of those patterned leggings were so fugly I thought they were Lularoe. You can literally get brand new Lulu for $20 if you shop smart, so I'll pass on someone's used leggings with pilling on the inner thighs and straight up white and yellow streaks on the inside of the gusset... I didn't take pics because I fled the scene immediately. Also worth mentioning (not particular to this location) is that the exchange policy is now 15 days instead of 60, and the email coupons offering 30% off non sale items totaling over $35 are now gone. Goodwill continues to overcompensate for lack of sales with increased greed.

My teenage son wanted to come here so we went. Actually saw some nice items, clothes, home goods,…read moreappliances, etc. I would say if you're looking for something, expect what you would for anything used, like shopping at a garage sale. The staff was friendly, and the store was pretty spacious. I was surprised to find one side of the front of the store had been boarded up. I brought it up to the cashier, and she told me that burglars crashed a car through the front of the store, then stole jewelry. What horrible human steals from Goodwill? Anyways, people are insane.

This is a very clean, well organized, open, and airy Savers. The moment you walk in you notice that…read moreit's very spacious and very well organized. The store has all of its various sections separated so that you can easily find whatever you're looking for. Whether you want to come in to shop for home goods, knickknacks, jewelry, electronics, books, records, CDs, or either men's women's or children's clothing, it's very easy to find the section that you're looking for. FYI, they have restrooms in the back if you need to take care of that type of business. As is the case with all Savers, the prices here tend to be a bit higher than other thrift stores chains. This is not so much a criticism, it's just something to keep in mind. This is not say that you can't find that great deal. It's just that if you're looking for that cheap shirt, pair of pants, jacket, or whatever else, you may not find it here for the price you desire. In terms of parking, they have a large parking lot directly in front of the the store. This lot is is shared with a few other businesses. Though during peak hours,, it's sometimes can be a bit hard to find space, generally you should be able to find one without too much of a problem. Overall, if you want what Savers has to offer, this is a very nice store, with a very nice staff to find it.

Where to begin... I recently went here, donated some items,…read morethe area was clean, and the team outside were very helpful. I went inside and the mood shifted, clothes were off the racks, books were stacked on each other, toys on the ground, and the home goods area was a MESS, and there was an employee sitting on the furniture at the front!! When I went to check out, the line was long, the registers were moving slow but I can't blame them, they had no help! There was what looked to be a manager walking between the registers, he was talking more than he was helping. I didn't catch his name but he had a hat with a beard. He seemed to be very "close" with the employees, lots of laughing and touching. I feel like there is a lot that can be done to improve this store, more specifically, the management on the inside.