Inquired about them managing my rental property. At my request, they provided a copy of their…read morerental agreement. It lacks basic sensible, effective and universal provisions. They said it was fine. I disagree. Took my business elsewhere.

I've worked with Team Pagosa for several years, they are very professional and would highly…read morerecommend them for all of your real estate and rental needs!

Rented a home from them 6/10/23 thru 7/10/23 ($4500/month). On line home looked terrific. Upon…read morearrival found spider webs in and out, holes in exterior siding with birds nesting within the walls, metal roof panel loose and flapping in the wind, one dead and 4 live skunks underneath the shed which was near the back deck, flies and mice droppings in laundry room. We notified RMRR about all these when found. We had to locate a skunk removal agent on our own. Upon leaving the rental we requested some sort of refund based upon the home's condition and the issues we dealt with. No credit was given. Stay far away from them.

They post rental listings with false information, like in my situation, allows pets. They take your…read moreapplication fee. Then let you know they don't allow pets. They use venmo for payment, which was a shady red flag for me, but needing a home soon I went forward with payment but should have followed my gut feeling. My lawyer says this is an application fee business, not a rental home business, and do not send them money or apply for their fake inaccurate lustings. They went on to try to exhort money from me claiming I did not pay my application fee to a collection agency! Crazy! The attorney General of Colorado has been notified if this rackets illegal practices . Do not apply to their listings they want your application fee not to find you a rental home. They belong in jail- crooks!

Our 20 unit townhouse complex is a mess! Sunrise/previously Sunetha has compounded issues by lack…read moreof transparency and gross negligence. Our 30 year metal roof was applied seven years ago, due to roof leakage and inadequte ventilation - literally totally occlusive roof - we are now infested with mold growing above our heads. Sunrise has dealt with units, other than ours, with the same problems, due to the same roofer. Sasha has been closed lipped about other complexes facing the same challenges. Knowing but not taking early and appropriate action is GROSS NEGLIGENCE. A forensic insurance investigator has been on the property. The roof is the cause of the damage per 3 professionals. Our board thinks raising our HOA raising our dues is the solution. My dues will be 132% higher than when I bought! These increases have happened/ been proposed in just the last 3 years! Run from this property management company and ELECT an HOA board that is astute, honest and doesn't serve on the board just to service their income property and act as slumlords!

Contacted them via their website about managing my property. A week passed with no response. Phoned…read moretheir office. The woman said she had not seen my inquiry but maybe her associate had. I gave her my contact info plus property address. She promised that her associate would contact me. Two weeks and counting - not a word.