Sherpa always drops the ball when it comes to business ethics!…read moreVery slow and low on getting things done!

Called in after not hearing from other agents, the person answering the phone was the person that…read morecould help me. Not "can I take a message", Jeri was great and she is now our agent. :) . Highly recommended this agency and Jerilyn Burton who is selling our house.

Sent in a web request for call back, never received a call back. Then I called in and they took my…read moreinformation and still never called back. At this point, I figured if they can't even return phone calls what kind of agents are they?

Blue was great in helping us purchase our home! She did an excellent job at navigating us through…read morethe buying process and made sure our new home stayed on track throughout the entire process. We are very grateful for her dedication and hard work. We highly recommend Jann C Pitcher Real Estate.

Responding to Rachel C…read more I understand your concern for your friend and I do not discount your feelings towards the situation. But I am concerned this may be a case of mistaken identity. All of our standard homes are designed to shed snow away from entrances and we do put foundation vents in the best spot on every home to avoid snow shed. Our crew leaders actually do not cut vents during rough framing until it is discussed with a site manager prior on every home. This is the only reason I am questioning whether it is one of our homes, because if it is a standard home, there certainly would be no snow shed into entrance ways. However we are also fully custom home builders (in addition to our standard plans) and even give clients the option to add customized preferences on to our standard homes- which may include additional covered areas and decks. We take great care in the early stages of the project while working with our clients to design the home of their dreams. When the conversation comes up that their dream may include snow shed into an entrance way, the time is always taken to explain it will create additional snow removal and we will encourage other options. If the client is adamant then we of course yield, as this is their vision for a Colorado Dream Home. Additionally- some home owners associations require accent features which can create additional snow shed if a certain location is insisted upon. This is not to blame your friend, if we did build this home, I am just explaining our process. Forced air heating is standard in all of our homes, and we pride ourselves on energy efficient building, accomplished with 12" thick R-38 insulated walls as opposed to the standard 6" thick walls. This cuts the amount of propane fill ups you will need through a year in half. Specifically in the winter. We install many fireplaces, both gas and wood burning, but they are an option to the client. We are just coming out of a classic pagosa winter this season and can relate with the hardships (and joy in the absolute beauty) that comes with it- we received feedback from some of our most recent home owners that they were happy they had a snow shed roof designed to drive snow away from the building and were not having to shovel out of their front door every other day as a neighbor appeared to be. Please do not take my response as a sharp defense or criticism, I just was taken aback seeing it because we do put much care into the design of our homes, specifically, for snow shed and wanted to at least explain our process. We appreciate any additional feedback, please feel free to call our office and we can put you in touch with someone who can answer any additional questions you may have. Our office is open 5 days a week Monday-Friday 8am to 5pm 970.731.3071 -Cayce Brown Colorado Dream Homes Production Coordinator/Field Supervisor

This company truly values their clients & staff. They build beautiful homes from standard plans and…read moreeven custom designs.

I needed a new front porch area and new sidewalk. Pagosa Springs contractors are very busy during…read moresummer months. I saw this company doing work so stopped and got their card. Lino provided a bit better quote than I had from another local company. They started the following week and finished the following week. My porch and sidewalk look very good.

Mr Dimuccio's name was on the existing water heater in the home that I purchased after moving to…read morePagosa Springs. I married in the spring of this year and found that the water heater was inadequate to provide hot water for my new family and, so, not knowing better, called this so-called plumber for replacement options and he guaranteed that an on-demand propane hot water heater would take care of our needs. He and his employees spent a Friday afternoon installing the new unit, only for us to have even less hot water that evening than before the installation. He and an employee returned the next day, doing some sort of work for 6 and a half hours, including cutting and splicing pipes and never found the problem, constantly blaming other plumbers that had worked on the original plumbing for their poor workmanship. He even named another plumber in Pagosa, stating that that man "had his daughter (an unlicensed plumber) do some of the work and she must have screwed it up". We asked Mr Dimmucio to stop working when his next suggestion was "to start opening up walls to find the problem". That night we had absolutely no hot water and many showers and toilets actually had no water at all, yet the propane heater never stopped running the whole night. My wife and I began calling and texting Mr Dimuccio numerous times that night and the next morning for help and he did not answer. The following morning the local water company telephoned me to let me know that almost 7000 gallons of water had run somewhere in our home overnight! At that time, I realized that the only place that much water could have run was in the crawlspace beneath our bedroom where these men had been working the previous day. That is exactly where I found the water, along with a splice that Mr Dimuccio had created which did not hold and was the source of the flow. From there, I went to the carpeted, furnished basement we have, which is on the other side of the basement wall from the flooded crawlspace and found that it, too, was flooded and much property ruined. This so-called plumber carried inadequate insurance to cover the cost of all damage, costing us almost $5000 and, in an effort to recoup this money via the Colorado small claims system, this person hired a lawyer to pit my wife against me in court for claims made. Decide for yourself if you would let this person touch your property.

Contacted John to do a boiler system inspection during a home purchase…read more He was very informative explaining how the system operated. Later we contracted John to install a U.V. filtration system in our home and the work was performed on time and done very professionally.

My fridge was not closing right and my groceries were not staying cold and both toilet flushers…read morecame off. I was in a panic because I have not lived in Pagosa long and did not know whom to call. I found Black Diamond on here and they came and soon it was all fixed. They were fast, cost efficient and polite. I would highly recommend them for help. They can do a lot of things so I am keeping their number.

After a lengthy application and approval process, I can honestly say it was worth every bit of the…read moreeffort. I'm now settled into one of the nicest apartment communities in Pagosa Springs! A special shoutout to Bailey Logan, the new Community Manager. She was incredibly professional, responsive, and supportive throughout the mountain of paperwork. Her communication was excellent, and she made a process that could have felt overwhelming much easier to navigate. Now as a resident I see her often, doing so much more than I'd ever expect a manager to do. It's reassuring to see that the complex is being held down by someone that cares so much. The location is fantastic- conveniently situated between uptown and downtown, with truly beautiful Mountain View's that have a wide open panorama for sunrise AND sunset. The apartments themselves exceeded my expectations. Everything is brand new, thoughtfully designed, and aesthetically pleasing. I was especially impressed by the quality of the cabinetry, appliances, lighting, and fixtures, which feel much more upscale than I anticipated. The floor plans are truly unmatched in town- even the smaller bedroom units I previewed before getting into my unit have wide open kitchens with huge counter space & tons of cabinets. Very grateful to call this place home.

EXIT Realty Home & Ranch is the best brokerage I have worked with. The management team is always…read moreready to help answer any questions I may have. If you are looking for a new brokerage to help engage your business, EXIT Realty Home & Ranch is the place to be.