Honestly, it's been a rocky road for me when it comes to vaping. That being said, this place feels…read morelike I've found a solid place to shop, whether it be juices or upgrades. I've been in several times, always armed with questions concerning mods, and they've been patient with me. No upwelling either when you tell them your standards as far as what you want and what you're willing to spend. And being on the West End makes it so much more convenient.

Wide selection of eliquid but very few of good quality and over priced. The house eliquid may be…read morepriced good but tastes like perfume and only has high or zero for nicotine levels. The guy at the counter didn't seem like he wanted to deal with customers but wasn't rude. Selection of devices was also lacking.

Absolutely amazing shop! Great customer servic. huge selection of merchandise from cbd, glass,…read morecrystals, hempettes, earrings, bongs, everything! Don't miss it!

For anyone who does NOT live in a cloud of "smoke" this is a joke. I was given a joke gift for…read moreXmas and was told "no refunds"- so what in the hell do I do?? They got the "item" back and my family member was out the $. Plus, it took 10 minutes for the "shop assistant" to actually be any assistance- not that it did any good.

So the douche-y guy (Harley) that used to work here is gone! It's been a super pleasant experience…read moreevery time since. Knowledgeable on flavors and most importantly friendly! Def sucks going somewhere to buy something and feel like you're bugging the employee so it's been a huge improvement

Great shop with everything you need! Very knowledgeable. They have Five Pawns and the Legacy…read moreCollection!! Great advice and products for beginners and advanced vapers too.

You're better off to buy your torches and products from the gas station. These guys have terrible…read moreservice. I purchased a torch from them. It didn't work. I tried to take it back thinking that they would just easily return it and give me a new one. The thing helping me inside the store told me she'd give me a discount on a new one and offered me give me $2 off a new torch with the same policy she had on the old one. If it's broken or a piece of s*** that's my problem. I told her to get lost and I told her that I'd probably be writing a review and this is what I'm doing with so many other pipe stores and places you can get supplies I WOULD HIGHLY RECOMMEND AVOIDING THIS PLACE. THANKS B TOWN FOR THE SERVICE.

Had a rough experience with management but the owner of the business rectified the situation! Great…read morecustomer service!

Great selection great value been going their a long time and I have found the employees to be…read moreunderstanding and knowledgeable.

From the owner: Fully operational during Covid-19. Billings Best Bet for all your lifestyle needs; Vaporizers, CBD,…read moreGlass, Smoke Shop, Tobacco, Incense, Skateboard and Apparel. Curbside and instore available!

Couldn't not find the juice I was looking for, I called and a gal named Maddy answered. She was…read morevery sweet, and tried to find the product I needed. Thanks for rocking it Maddy! Cloudz is such a great business here in Billings thanks to her!

Very enjoyable experience going in. They're knowledgeable about there products and all the staff…read moreare super friendly and will talk your ear off. Big variety that will cover pretty much anything looking for. Will definitely be back in.