Once you get past the rude security, it's nothing but smiles and great service. In the first room where they check you in, they're always super friendly and letting me know the daily and latest deals. Once inside the dispensary, you're greeted again by the budtenders. Anytime I've come, I haven't had to wait or wait long at all when I do have to wait. They're super friendly and helpful when taking your order. They ask what your preferences are and make a more personalized experience. Interactions are always quick and easy. They offer a wide variety of products for a really good price. They have daily deals on products as well that save you even more money. Higher Level also offers homegrown products, and their Guava preroll is one of my faves. Once the order is placed, it's fulfilled. The wait time to check out is very minimal, and check out is quick. If you sign up for Higher Level rewards, you get points from every purchase that you can use towards cashback rewards and get exclusive discounts and deals. At checkout, they apply any of these discounts. They also have a current spin the wheel promotion where you can get a prize for simply following them on Instagram. Def worth a stop. This is my favorite spot, don't sleep on the deals! read more

Man some of the bud tender bitches be robbing , I went there yesterday and they never put my item in the bag and i went back they supposedly looked at the cameras and said nope I have it and check my car. It was the white girl and the little short white girl with the black hair and nose piercing, I'll still go back but I'll call them out next time I go read more

Extremely slow! Under staffed, long lines. Takes a minimum of 30min- 1 hour. They need to hire more people. read more

Logan always give me and my spouse the best customer service, amazing recommendations and always gets us in and out quick.

I experienced TERRIBLE service with the budtender. We asked him about the type of pens they had and he didn't give us any information besides "people buy this brand". He was really unhelpful and didn't make any suggestions on the information we gave him about the pen we want. He kept saying "uhhhhhh what do you want" and "ehhhhhh" when we would talk. I'm definitely not coming back. Completely unprofessional and unhelpful place to be. read more

Nice clear displays, well air conditioned and the staff was super helpful! Sam was amazing and took her time with us and explained everything really well to get us the best deal. Will definitely be returning! read more

Awesome place. The staff is super helpful and friendly. The deals they have daily are amazing. The selection they have is a wide range.

Always have been well taken care of at this shop. But, tonight was different. I was looking for some indica prerolls. I asked about a particular brand, stated I was looking for Indica. Then asked if a specific strain by that brand was indica - but it's actually a hybrid. Quite disappointing when 2 times they stated it was indica. read more

This location is near my home and all I can say is they did an awesome job on rehabilitating the property. Used to be a rotating homeless camp with randoms setting up shop in the junipers. It also used to be tacky massage parlor. Now it's nice and classy looking. The landscape is not hiding homeless nor is the street being trashed. The new parking lot, lighting and the purple up lights are nicely executed. LOVE that there's a security guard there 24/7. The corner looks so much nicer because it IS so much nicer. And if for no other reason (I don't smoke pot), I'm grateful! Even the traffic seems well behaved! So now there's like 4 smoke shops and other dispensaries all within a mile of each other... Times have a changed and it's still an upgrade for those living in the area. An improvement! -G read more

The "wait in line" system for a dispensary just doesn't work. No matter how fast the staff moves, the wait is 20 minutes plus- other dispensaries are more efficient. Better to get it from the streets. read more

Went to pick up some flower then see a sign CASH ONLY. SMH, who carries cash? I'll try again next time and maybe I can give my stars back.

This became my go to dispo even before their grand opening. The prices were lower than other places in town and the customer service was amazing. Over the summer, they were bought out and completely renovated. Many of the original employees left and prices went up. Customer service has plummeted. As soon as you walk in you are greeted by rude security and staff. The budtenders are hit or miss now. They also got rid of their rewards program and are impossible to reach over the phone. With all the options in town now, I'll be skipping this place. read more

Customer service and prices are amazing! Wouldn't recommend going anywhere around closing time. It gets busy and staff is VERY limited. Should definitely have more closers read more

I went in and Marissa G was rude as hell. Snapping at me telling me she has a job to do that. She has other things to do when I was with my dad and my dad was already being helped. I was on the phone. I've never been treated so rudely at all the times I've came since you guys have opened. Marissa needs the attitude adjustment or maybe just to be fired. None of your other girls are really like her. On a scale of one to 10 as rude as she was, she was a - 8 and deserves to be fired at the very least reprimanded and disciplined and put on read more

Higher Level - Her name and ID number - Cannabis Dispensaries Near Me - Fresno, California

Love love LOVE going to Higher Level. They've always had good deals when I go! Probably the cheapest and quickest service dispensary I've been to in Fresno. My only complaint is that I was told by a worker that I should be able to return something I bought and no longer wanted/needed, then when I brought the receipt, another worker told me that I could only do returns if there was a manufacturer defect. A little bummed that I wasted my time driving back but it wasn't too much out of my day, just wish I was given accurate return information. Other than that I've always had positive experiences here! read more

Great little store and convenient great prices and knowledgeable people. Parking is a little strange but doable.

I've been a long time customer since the store opened, and will no longer return I'll be taking my business elsewhere, my budtender Marissa G was extremely rude, seem like she hated her job and was annoyed at the questions i asked about certain strains, so i stopped asking and just picked out a couple at check out i handed her $39 in cash, and $1 in quarters she said they don't accept change. Ive used change here on multiple occasions, i asked if that was a new policy she ignored me I had to put something back, i understand if its alot of change but it was literally 4 quarters. I spend a minimum of $600 here monthly, and i will not be returning read more

It's usually a bit packed but they have great deals,great service,and they have a lot of products to choose from.

Always has great prices and great product. Customer service is always great. Definitely recommend.

samatha b was so unprofessional I hated my experience I expected something completely dif but she was so unprofessional, she was so rude to me while calling my husband hun read more

Was 5 stars until some bigger corporation swooped in and wanted to change everything. If it isn't broke don't fix it. Got rid of good, affordable, quality products. Went from top dispensary to just another average, overpriced business. The staff are AMAZING but whoever is calling the shots isn't. read more