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    The Vault

    4.7 (73 reviews)
    Closed 11:00 am - 6:00 pm

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    Another jeweler put it under a magnifier to show how poorly and bubbly the work was
    Elise B.

    I took my engagement ring here to be resized, and was told the best route based on my knuckle:finger size ratio was to put an expandable insert in the ring rather than resize the ring itself. I wasn't crazy about it, but they seemed to feel confident that it was the only way to get it onto my finger and not have it spin. We went to pick it up 2 weeks later and it was way too small to fit on my finger. They seemed inconvenienced that they were going to have to do more work on it, and didn't verify the size at all. We got it back another week later, and within a day of having it, it BROKE while I was taking it off. I took it to another jeweler who put it under a magnifier to see what had happened to cause the break and he told me "it's really, really not good." It had dark bubbles, holes, and was only soldered on the edges rather than all the way through. (See images) He had to hack off the entire bottom of my brand new engagement ring (sobs) and build an entirely new one from scratch. The work at the Vault cost $100, and the other jeweler told me he would charge $300 for the same work, but to be aware that "you get what you pay for." My fiancé took the ring and magnified photos back to the Vault and was given a contrite apology by the owner and a full refund, which was obviously the only possible solution. But it came after a lot of stress and the destruction of my ring. Moral of the story: the Vault may be great for purchasing new jewelry, but I don't feel they gave me or my jewelry the care it deserved. I wouldn't recommend bringing your jewelry here for repairs or resizing.

    Fixed ring!

    So much appreciation for the Vault. About 3 months ago I had accidentally smashed my ring while moving. Heartbroken and living in Las Vegas I was so afraid to take it to another jeweler. We flew into Fresno for a wedding and walked into the Vault as soon as they open. I think they saw the desperation on my face when handing them my bent ring. The friendly gentleman in the shop took my worries away and said that they would fix it. 2 hours later I got the call that it was fixed. He explained that he spent an hour fixing it himself. Husband bought the ring 3 years ago from them and I didn't feel like trusting anyone else with my ring but them. I am so overjoyed that it is fixed and I can finally wear it again! Thank you so much! The best service!

    My custom made engagement ring by The Vault! Thank you Kelly!
    Devon P.

    If you are looking for a local jeweler that has great customer service, takes pride in their items, and can make you custom pieces, don't go anywhere else but The Vault. Kelly has helped me and my husband each time we have gone in and it has always been a great experience! She designed my wedding ring set, has helped my husband with surprise earrings for our anniversary and recently repurposed a solo earring by turning it into a pendant necklace! Thank you The Vault for being such a wonderful and trustworthy company in the Fresno area.

    The Vault collection engagement ring
    Jordan D.

    My family has been customers of The Vault for years so this was mine and my fiancé's first stop to find my engagement ring. Kelly helped us out and helped me find my ring. It's one of their rings from their own collection. I absolutely love it! I go in once every few weeks to have it cleaned for free and it comes out looking even better than before. Gary, the owner, also helped me on a separate occasion pick out my fiancé's wedding ring and was very knowledgeable. I have absolutely no complaints and will continue to be a lifelong customer here.

    My amazing ring! Thank you so much Kelly!
    Laura S.

    We absolutely loved this place and the staff. Me and my fiance got engaged on a Saturday night without a ring and we went into the vault to look for an engagement ring. Kelly helped us out and she was incredible. Never tried to over sell anything and knew exactly what we were looking for. It felt like shopping with a friend. I found my perfect ring and even under budget! I had to get it re-sized and I was able to go in and have it done the same day to make it to a family event! It was very important to have it ready in time to show it to family and friends and they were more than underatanding. I will definitely recommend them to anyone. My sister is coming to get her ring fixed here because she doesn't trust another jeweler! Will definitely be looking for matching earrings soon at the vault! And our wedding bands!

    I went in the Vault last week to have Gary look at two rings and Two watches to have them cleaned and repaired, one ring and a solid gold pocket watch hand made in Italy 90 years ago that my father left me when he passed away a week ago, he called me this morning to let me know they were ready to pick up, when I went in there this afternoon to pick them up he brought them out, and I could not believe what a Beautiful job he did , when I asked him how much he told me nothing! He had meet my father one time and said no I want to do this in your Dad honor, I want to thank you Gary from the bottom of my heart, the world would be a better place with more people like you in it. You're a real jewel to your profession my friend. Thanks again Joe.Z

    My newly fiance and her engagement ring! Brilliance cut and GSV1 "ideal cut" diamond! Thanks again Gary!!!
    Eric B.

    The greatest experience I've ever had! My sister and I went in to find a ring for my girlfriend and as soon as we went in it felt right at home. Kelly and Gary the owner were amazing and treated us with so much respect and really made sure I felt comfortable with my purchase. The ring and band came out beautiful and I've been recommended this place to everyone and on my YouTube channel! This establishment is amazing and pricing is great also! They will work with you on your budget and won't make you feel pressured at all! Thanks again Gary and kelly for making my engagement ring purchase so pleasant!!!

    Beautiful A. Jaffe engagement ring!! You will not be disappointed by their selection.

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    6 months ago

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    2 years ago

    Great service! Did a great job engraving for me! Will definitely go back to this jewelry store.

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    5 years ago

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    4 years ago

    Amazing service & reliable , Sharon is the best definitely Amazing store great gaming !

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    Page 1 of 2

    Ask the Community - The Vault

    Review Highlights - The Vault

    I worked with Kelly and Gary and what I imagined turned into the most elegant bday gift I could have imagined!

    Mentioned in 31 reviews

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    C.K. Jewelry Repair - The stone was very badly broken and not set securely.

    C.K. Jewelry Repair

    (100 reviews)

    My late mom's vintage wedding ring set needed to be resized for my soon to be bride. Other places…read morequoted me way too much, over 2x the price of CK! Chris did the work, made it look brand new again, and in under 2 hours! I'm so impressed, Chris is an AMAZING jeweler! He's also very friendly and has a great sense of humor, I will ONLY be going to him from now on! HIGHLY recommend!

    I wished I took a before and after photo to share his amazing work. My mother's beautiful jade…read morependent was broken and needed repair. Hopefully, Im referring to the right parts of the pendent. The bail is gold with diamonds and broke into 2 pieces from wear and tear. The pinch bail is circular and connected to the centerpiece and thinned out. I'm not sure how long it's been broken but she purchased it over 20 years ago. I took it to another specialized jewelry shop and they couldn't help, told my fiancé it wasn't fixable. I decided to look elsewhere and came here after reading many positive reviews. I called to confirm the hours and came in on a Sunday morning. Chris inspected the jewelry, explained the repair, price, told us it'll take 30 mins, and gave us a ticket stub for the repair. In exactly 30 mins, I received a call it was ready for pick up! Fast! It was repaired seamlessly and more secure. When I saw it, my eyes watered! It's such a special piece and he gave it new life! Communication was great! We enjoyed talking to him about his background and experience. I would def return for any of my future jewelry repair needs with Chris! Thank you, Chris!

    The Diamond Gallery

    The Diamond Gallery

    (68 reviews)

    $$$

    I had an incredible experience at The Diamond Gallery, thanks to the outstanding service provided…read moreby Matt and Ryan. From the moment I walked in, Matt greeted me with such a warm and helpful attitude. He took the time to chat with me about what I was looking for in an engagement ring and immediately began showing me the exact style I had in mind, which was an elongated cushion cut. His genuine kindness and excitement about helping me find the perfect ring made the whole process feel special and stress-free. When we moved into talking about custom design work, Ryan stepped in to assist. He was equally welcoming and brought even more excitement to the process. Ryan truly worked his magic and helped me find an absolutely stunning stone that was even larger than I expected, all while staying comfortably within my budget. I had a tight deadline, as I was planning to propose during an upcoming trip to Hawaii (just under a month away) and the store was set to be closed the week before I left. Ryan and the entire team went above and beyond to rush the ring, and it turned out absolutely breathtaking. It exceeded all expectations and drew so many compliments. Huge thanks to Matt, Ryan, and everyone at The Diamond Gallery for their exceptional service, attention to detail, and for helping make this once-in-a-lifetime moment unforgettable. My fiancé and I couldn't be happier! Definitely made this experience very easy and stress free! Thank you

    I absolutely love my jewelers here at the diamond gallery. Super friendly and helpful. Beautiful…read morefather and son duo.

    The Vault - jewelry - Updated May 2026

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