Alan represents Touch of Class Cleaning Services extremely well. He was professional from…read morebeginning to end ! Communication was on point. Touch of Class Cleaning Services is everything a person needs who has experienced a nightmare as a landlord! Everything that needed replaced, Kolby was able to take care of it in a timely manner. Liz was able to restore my home back to a beautiful place we call home! Every disgusting, filthy area left neglected for months, was sanitized, deep cleaned, deodorized and move-in ready within a reasonable amount of time! I most definitely will be signing up as a regular client for recurring cleaning appointments moving forward! They are worth the price and more because quality service with excellent customer service is very hard to find! Signed, Mr. & Mrs. Hill (happy customers!)

I reached out to inquire about pricing for a deep "move out" clean as I am getting ready to list my…read moreparents home for sale. I received a reasonable quote and based on other positive reviews - I went ahead and book service. My appointment was for 930am. At about 945 I texted the number I had been communicating with to get an update since no one was here - I received a response that Sarah, the cleaner, needed to stop for some supplies and was running a bit behind but would be there soon.She arrived at about 1015 and only had a small bucket of a few cleaning supplies. I mentioned that I had a vacuum in a closet that she could utilize - she thanked me and we discussed that I needed my house deep cleaned as I as getting ready to list it for sale. She was here until about 2:45 when she ubrutly left and said "well that's all there is plus im out of supplies". She never attempted to collect payment or ask if I was okay with the status of the house. While she was here she took multiple phone calls while working to discuss her legal issues and how to get her car out of impound. She cleaned my floors by using a swiffer wetjet - that was in the closet with the vacuum. If im paying for a professional cleaning service, you should not be utilizing a swiffer to clean my floors. Every room in my house is still dirty and I am going to have to now spend hours cleaning. The kitchen still has obvious dirty floors, the stove looks worse than it did before she arrived and she didn't even clean the outside of the cabinets, let alone the inside. The walls in the bedrooms were still covered in dust and I found a spider still chilling on the wall in one so I don't even know what she did while she was in there. While no money was wasted - I've wasted hours of my time. (And im still perplexed she left without ensuring I paid for the services of the company she works for).

We used BHE for a one-time cleaning of my sister's house. They were responsive to our online…read morerequest and were able to fit us into their schedule very quickly. On the day of the service they arrived on time and got right to work. They were well equipped for our cleaning, and the cleaning was much more thorough than I had expected for the price we were quoted. I would definitely use BHE again.

From the owner: Commercial Cleaning Services For Offices, Property Management, Medical Facilities & More!…read moreCommercial Janitorial Company. We Customize Our Services For Your Requirements & Budget! Proper Cleaning Procedure. Highest Quality Standards. Free On Site Consultation.Locally owned with over 10 years of experience in this industry. Bilingual. Text us for faster respond.

Reasonable priced and did an amazing job! My business continues to be spotless on a weekly cleaning.read more

From the owner: We specialize in all your Cleaning needs! Call us for a Free Estimate 248-397-5287. read more

The service was okay when they came. All of this could have been fixed with 1 response. We were…read moreovercharged 3 times where they charged us on the 28th of a month and the 3rd. 225.00 per charge for cleanings that never happened. The issue is I tried. I tried calling, texting, emailing and from January 28 until this morning the only response I received was a thumps up and a text that said please don't charge me again until we talk. They even sent cleaners out again to clean albeit 3 days after they were supposed to be here and again no communication. There are better services out there.

I try to be fair when rating or giving a review. We used The Maids of Birmingham for several months…read moreon a bi-weekly basis. They always promised that "next time" they will do a better job. The Pro's: The girls were nice. They were for the most part on time and would text when they are on their way. The Negatives/Disappointments: They were not honest. The manager who first came said my home would be easy. He quoted me and said 4 people and would take an hour to hour 15 minutes. I was very clear to him that my home takes about 4.5 hours to clean and I even had them skip 2 rooms and sometimes 3 rooms (out of a 4 bedroom 2.5 bath traditional house). The first time he came they were there just over an hour. Moving forward it was 50 minutes and they always missed several things. They kept sending a text asking me to review them but I didn't want to leave a negative review and kept giving them chance after chance. Their final cleaning they scraped paint off my cabinets (he said chemicals were too harsh) so they skipped wiping the rest of the cabinets. Didn't say anything to me until I took pictures and let him know. They somehow got dirt all over my fireplace hearth and didn't wipe it up. They almost always missed dusting. They claim they wipe vents but never did. My kids bathroom on the last clean wasn't even cleaned. Garbage still there, toilet had a ring in it and soap/shampoo on ledges of the tub. After numerous texts and a phone call he finally came clean on what their plan was. He said his hourly rate was higher than the price he gave me. He was trying to get it done in 40 minutes but they couldn't without skipping things so it's not working out. He never told me this when I first hired the company. I asked him what they do and don't do. So I was only focusing on the things he said they do and those weren't even done. He kept saying "we'll get it next time," but my thought is "I am paying you this time." I was not trying to be super picky I just wanted the basics done. I had them skip changing sheets and making beds I said to focus on kitchen and bathrooms with dusting. They couldn't even get that done. Not all 4 girls work simultaneously. I was home. They claim 100% guarantee yet each time things were missed they just said next time. So next time that got what was missed and missed other things so they could get out in 40-50 minutes. They offered to use touch up paint (if we have it) and "touch up" the areas that they scrubbed the paint off of. These cabinets were done by a professional company. Besides they also said they would come back and do the room they missed and they no showed on that. So why bother. I would not recommend. Terribly disappointed and they need to better communicate because had I known they wouldn't do what they say they do I would not have even used them. Attached a couple of pics that I mentioned but I have more. I have had cleaning services over the years and individual cleaners. Most are great. The Maids was disappointing because they over promise and don't deliver.

John and his team were great. He came out on short notice and got the job complete before the…read moremovers delivered my stuff. Thank you so much. Great follow up also.

From the owner: At Encompass Cleaning Service we offer a full-service custom cleaning package that will leave your…read morehome or business looking clean and professional. We design a custom step by step plan built to your exact cleaning needs. We ensure that nothing is overlooked, and every detail is accounted for. We service Macomb, Oakland and Wayne County

So happy with the results and suggestions. I will ve booking another appointment again. I am very…read morepleased with this company.

Great job, very professional and courteous at a reasonable price - Thank You !!!!read more