At first, these guys were fantastic. On time, straight forward, no BS…read more As time went by, more and more "complications" arose none of which seemed to be their doing. Due to inept communication, the slab of granite we had picked out somehow ended up in someone else's kitchen. We had already waited several weeks longer than we were supposed to originally, and now....... We'll add an additional 10 weeks. We had an appointment for their install crew to come and install the counters. That was between 9-10 in the morning. After waiting the entire day with not do much as a phone call, we decided to give up and go eat. As we were leaving, they're install pulled up in front of our home. The two guys got out of the truck and said we're here to install your counters. This was about 6:30 in the p.m. When I asked you to where the hell they had been and why we receive no notification they said that they were in McCall finishing up a job and that they were busy. They figured that we would be around when they showed up and that we wanted to counters installed bad enough that we would like to go ahead and do it. I told them to pack her crap up and get out of there and reschedule, we were done for the day. Finally the day of installation came. After several hours of working on putting the counters in the kitchen, they had left telling us the job was finished. Standing in the kitchen looking down on the countertops I about fell over. Being a contractor I have an eyeball for lines and such, however, one does not need to be a Carpenter to see how bad of a screwup this was. What was supposed to be a 90° angle cut ended up being a 97° angle cut. When we spoke to Big Wood Cabinets they sent the rep out to take a look. Of course she tried to come up with all kinds of roundabout excuses and reasons why it was the way it was the bottom line it was screwed up. He was Going to check in to finding out about having it replaced. After several days of negotiating back-and-forth he asked if we would be willing to except the countertop as it was and reduce the price for doing so. We agreed telling him that we would like at least a 20% reduction on the price of a granite slab that was miss cut and looks well looks terrible. That was agreed. Looking further into it not only was the countertop miss kit for the cabinets were installed just a little bit out of square as you can see in the pictures. These guys are supposed to be professionals?During the installation process of the cabinets, we had noticed flaws in the faces of the drawers and cabinet doors. Some were warped, some had chips taken out of them. Every time we inquired about such we were told to go ahead and wait until the end and we would do a final walk-through and then submit a claim under the warranty for the damage pieces and they would replace those parts. Well 7-8 months past the finish time of the cabinet installation and countertops we still have received no discount on the countertop after paying full price and we have received no parts or pieces to replace those damaged ones or defective ones. When calling Big Wood Cabinets we are told basically to shove it and they weren't going to do anything about it. You can see in the pictures how bad some of the damage was. Would you accept this in your home for all the money they charge? Wells Farfound one of our brand-new kitchen towels watered up underneath one of the cabinets looking like this. Bottom line these guys don't stand behind their word for a damn thing. They are liars and they're cheats. Not the kind of business dealing I would expect from a fellow native Idahoan.

My wife and I spent couple hours with Jenni yesterday She is FANTASTIC. We were very honest and…read moretold her we planned use her to look at stuff and pick brains but doubted we would buy anything. She never promoted or pushed anything but answered questions and pointed out challenges we not thought of. AND we aren't newbies. We have had 4 kitchens done in remodels and new custom houses and kind of know the program and what we' need and like and what we value. She was just great. So great we almost turned the planning to her and have a preliminary quote and will likely get a design from her and we hope be able to buy from her. As for work, quality etc I just hope they are as good as her

Bought builder spec'd home in 2019…read more Bought from out of state using my agent to do the pre-home inspection, which was a major mistake. Builder had spent no attention to detail and the state of the home was poor on arrival. They didn't even turn the hot-water heater on or clean the home. On arrival I had to get them to call in their contracted cleaners to clean up. They stated the builder didn't bother to call them to do the normal pre move-in cleaning as was normal. The supervisor/warranty guy at that time was extremely difficult to work with to get anything resolved under the warranty. The warranty work that was done was done extremely poorly. Supervisor/warranty guy was fired or forced out. Still finding things he did wrong that I now have to fix myself. Master shower floor stone pebble tiles started breaking free at the 2.5 year mark. The pebbles are smaller than the 2" x 2" minimum size required by the shower pan manufacturer Schluter. In addition there could be additional flexing of the shower pan due to improperly supported pan around the drain. Don't know yet because I have to have someone cut into the ceiling below the master shower to inspect. More stones continue to get loose and are ready to break out. Eaglewood had the gall to suggest that water from normal showering in and around the tiles could be to blame for failure instead of the fact they didn't meet the shower pan manufacturers minimum installation specifications. Also dealing with bunching carpet in every room and hallway starting at 2 years in. It appears they didn't stretch the carpet during installation and just plopped down a cut to size piece. Every room has to now be stretched and trimmed already. For being a company that claims they are higher quality they outright fail. They basically use the same subcontractors as everyone else and don't hold them to any higher standards.

First and foremost, the Eaglewood Homes team of Abram, Angela, Josh, and Adam were very friendly,…read moreprofessional, and upfront. My wife and I were pleased from day 1 at the Eaglewood homes office; the Eaglewood team listened to our needs, preferences, and concerns. We dealt with 2 other local builders with designing a house and were frustrated at wasted time at our meetings. They didn't listen to any ideas and were adamant about not making some minor alterations to their design. Josh, Angela, and Adam responded quickly to texts/emails from day 1 to the closing date in December 2015. The value & quality of an Eaglewood home is unparalleled. Our family has lived in this house for nearly 3 years and have had no issues with our Eaglewood home. In their website, Eaglewood Homes promises to follow up 1 month after closing and 1 month before the warranty will expire. I was so surprised and pleased that they took a proactive approach and reached out to us if we had any issues with the home. The standard features that Eaglewood provides with their homes are great and they list what potential homebuyers will get when purchasing their home. My wife and I wanted to customize our home to emulate ideas we've seen at the Parade of Homes and in magazines; Eaglewood did a wonderful job at making our ideas come to life. Thank you Eaglewood homes for making our dreams come true and making a house into our forever home. David and Ha N. November 2018

The photos of a property we viewed were misleading. The condo did not seem well-kept from the…read moreoutside and the boards and windows were dirty. There was an over abundance of cars on the street unlike the spacious area portrayed on the photos. We had minor issues with the lockbox. Next to the lockbox was a laminated handout warning us of scammers and not to communicate with individuals claiming to be the owners of the condo. We wondered if this neighborhood was as safe as we originally thought. The back patio was very small and looked unkept. Finally the inside was quite old and dark during midday, unlike the open airy well lit spaces portrayed in the photo. We could hear creaks going up the stairs. We felt like we were mislead by photos that did not truly represent the property we viewed.

If I could give zero I would. Stay far away from this group. They are the worst. When you see…read morethe word "condesending" used over and over on so many reviews (here , Google, and others,) believe it. They play dirty. You have been warned .

Everything was amazing and we are now working on house number three with Sherburne Marrs. Superior…read morelevels of communication and quality.. The quality will remain long after the price has been forgotten.

Sherburne-Marrs created our dream home in Boulder Point , and then some ! The whole team, from…read moreJared down, were a pleasure to work with. They were always up front about the cost of any last minute changes we made ( there were more than a few ). The result was a home we are proud of and love sharing it with people in our lives. Thank you doesn't seem like enough . WE LOVE OUR FOREVER HOME Rick & Marty

Have needed full size (quarter inch scale) house design plans printed several times in the last…read moreeight weeks and FTF has been terrific in providing those prints. Revisions sent either via email from house designer working from out of area to them to be printed for us or others, like builder or interior designer, FTF folks have filled the bill each time quickly and perfectly and at a great price per copy. We have also had them scan full size layout documents to be able to email them back to the designer. First class service and outcome every time with top notch communication to the client when the job is ready. No wonder so many design and construction professionals are coming and going. Highly recommended. They also provide other large scale media, printing and professional design services, so check in with them if you're in the market. THIS N THAT: 1) LOCATION: We're newer to the area but we think their location is considered just on the cusp of Eagle's downtown. 2) PARKING: Private lot shared with a small St. Al's medical clinic. 3) ACCESSIBILITY: Accessible parking outside medical clinic with walkway connecting to FTF level in doorway. 4) GOOD NEIGHBOR: This is not far from the Idaho State Liquor Store on State Street near downtown Eagle and I'm just sayin' that can be a good thing when one is in the midst of designing. Better yet, to celebrate when a good design is complete.

I asked them to come over and help me find a shade solution. Rich came right on time and evaluated…read morethe job and very honestly commented that I would probably not get as much shade as I wanted on this particular application. Wow! I really appreciated his integrity and desire to have a satisfied customer , even if meant no project for him. If we decide on shading a bigger area, I would not consider anyone but Rich . He will do the right thing.

I would not recommend CoverTech company. They built a small pergola for us working through a…read morelandscape company in Boise. There were several issues, but the biggest one is they cut one of the beams 1/2" short which is very noticeable. When we asked them to replace the beam they first said it was within "threshold" even though the rest of the beams are flush and do not have a space. After continuing to ask them to fix the beam they said they would not be responsible for the structure AND WE HAD TO PAY FOR THE BEAM AND THEIR LABOR. This clearly shows their lack of craftsmanship. No craftsman would say 1/2" off on a board was within threshold. For another issue we had their technician changeout silver bolts on a black structure (which should never have been silver since the remainder of the bolts were black) and didn't even have a drill. We would definitely not ever recommend this company to anyone.

I had posted a negative review of maddyn homes - I was pretty frustrated with them- BUT - now they…read morehave made things right - I am very pleased with my McCall house- they have corrected or compensated us - really pleased with their follow through!! I would highly recommend them! Carl F

I started working with Maddyn Homes 12 years ago and have had the pleasure of visiting their…read morecommunities and homesites for new builds, The craftmanship is amazing and his team is professional and responsive. They do beautiful work and are thoughtful in their processes of plan design, carbon footprint, and building structure with integrity and developing welcoming communities for families to raise their children in. Kyle has built hundreds of homes and if every homeowner would review it would definitely outshine any negative review out there. I have had the pleasure of knowing several people who have either had him build their home or have purchased a pre-existing build, and years later they are still loving them!

We used Capell's to put in new carpet and laminate. They were extremely friendly. I love that they…read moreare local and family run. We wanted to match a laminate that we had previously put in and even though they didn't have it in stock, they helped us locate it and put it in so it matched perfectly. Prices were competitive. They were timely and had great follow up. We felt very well taken care of.

Removed carpets out of 3 bedrooms and stairs. Matched a 10 year old engineered wood floors…read moreperfectly. Installed perfectly. Crew as very professional, efficient, and friendly. Accomplished as promised in a day and a half. Cleaned up well after themselves. Loved the whole experience ! Will use them again for sure