ABSOLUTELY DISGUSTING... BUYER BEWARE... We paid in full over 2.7 million dollars for Sherburne-Marrs to build us our dream home but it is anything but dreamy. We took possession of the house seven (7) months ago and we still have twenty-one (21) unresolved issues that Sherburne-Marrs has shown the lack of acknowledgment for being responsible or even having intent on getting these issues resolved. We had to file a complaint with the DOPL (Contractors Board) in hopes Sherburne-Marrs will do the right thing and repair, replace or resolve these issues as stated in our warranty. We have also retained legal representation and will be pursuing a legal system remedy. The complaint lists several incidents of Construction Negligence, Defective Workmanship, Structural Incompetence , Fraudulent Billing Practices and Gross Negligence. Sherburne -Marrs repeatedly billed us as the client for correcting damages and structural errors caused entirely by their own crew or subcontractors. Furthermore, they created an active life-safety hazard by disabling a protective alarm (CO2) for over a month and would not replace it for 31 days also withholding manufacturer warranties as financial leverage during a billing dispute. I have provided multiple formal notices and an on-site inspection opportunity, which the contractor failed to adequately remediate any issues.
I am a retired Police Officer / Gang Unit Detective and Tactical Unit Sniper. I am also a former Firefighter/EMT and currently consulting with the U.S Dept. of War. I normally have flawless human judgement and profiling skills but Jared Sherburne slipped by me I guess. For someone to claim he's a patriot and stands for honesty and Integrity I sure don't see it. I sure am glad my wife has a great sense of doing things the right way... Eagle is an amazing place to live but if you are building a custom home here , I would definitely shop around because there are a number of honest and integral builders throughout this area. read more