As a parent, writing this review breaks my heart--but I feel it's important to speak up to protect other families from what I experienced at Highland Learning Center. What I witnessed there was deeply concerning and not at all what you would expect from a place entrusted with the care and development of children.
The management is extremely poor and disorganized, with little to no transparency or accountability. Communication with parents is inconsistent at best and often dismissive when concerns are raised. Many of the staff members are unqualified and unprepared to properly care for children to support their learning, which creates an unsafe and chaotic environment.
What's most troubling is that the atmosphere does not promote learning, growth, or emotional safety. The children are not engaged in meaningful educational activities, and there seems to be very little curriculum guiding their day. I personally never felt that my child was in a setting that prioritized true education or individualized attention.
Even more alarming, the director has made comments that overstep professional boundaries--discussing or suggesting potential medical or behavioral "diagnoses" for children, despite having no medical background or qualifications to do so. This kind of behavior is not only inappropriate but dangerous, and it reflects an unacceptable lack of professional judgment and training.
I do not feel that Highland Learning Center is a safe or nurturing place for children, and I would strongly urge other parents to explore other options--regardless of what the school's ratings might say. No rating can make up for the lack of qualified leadership, poor communication, and unsafe environment that I and other families have experienced. read more
