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    Highlands Ranch Guitar Repair

    4.1 (11 reviews)
    Closed 7:00 am - 7:00 pm

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    Self Storage
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    Junk Removal & Hauling
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    Recommended Reviews - Highlands Ranch Guitar Repair

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    6 years ago

    Stellar fella, knowledgeable and kind. Looked at the project, gave advice and guidance as well as a free estimate. Highly recommended.

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    4 years ago

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    8 years ago

    Just used Jay for the first time. Very happy! Great service and a fair price! Definitely recommend.

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    Ask the Community - Highlands Ranch Guitar Repair

    Review Highlights - Highlands Ranch Guitar Repair

    Jay, the luthier clearly has a massive amount of experience and treated my instrument with the utmost care.

    Mentioned in 9 reviews

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    Sound Town

    Sound Town

    4.5
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    Awesome groovy guys who know that they are doing and they do it well! Highly recommended!read more

    I'm fairly new in town, and had had bad luck trying to get a particular Swiss-made guitar amplifier…read morefixed. By word of mouth, after trying several local repairmen, I got wind of "Shon" at Sound Town. He combed over the amp tooth and nail, and finally solved the problem for me, a problem that turned out to be not so much a broken component (my guess) as operator error, a change-over from an active to passive guitar, and the need for a suitable pre-amp to boost the signal . It took a lot of testing and reading of manuals and schematics, before Sean figured out what was going on. He went so far as to compare my sound-levels with those of other amps in the stores and he was quite patient and thorough in every regard. I made several trips to the store, and became acquainted with three key people there, all of whom were very nice, and I got a feeling for their special niche in the music world, which is the supplying of sound systems and various components, whether for rentals-out or for purchase. They keep a fair supply of guitar needs and are happy to order anything you might want at a fair price. Though Guitar Center and places like Kolacny's and Flesher-Hinton all have their place, I'll always begin by shopping here because of their patience and kindness. It is a special kind of store with special kind of people, and it always feels good to be patronizing a locally owned business of modest proportions. Bravo!

    Music & Arts

    Music & Arts

    2.7
    (15 reviews)
    $$

    I unfortnately had to deal with trying to get refunded money after being charged for a returned…read morerental. But I was not getting anywhere even after calling saying I returned it to the Littleton, CO store. I finally got a refund 3 months later after I did a chargeback on my account. However they said they refunded me twice and charged me again without indicating they were doing this. Very poor customer service and the system they have for returns is terrible. I will not be going here ever again

    We have rented since 2021 for our daughter, who started on the clarinet. We were very pleased at…read morehow easy the rental process was for a student musician. She switched to flute promptly into her sixth grade year and played until she graduated eighth grade. She then switched to the cello. No issues with switching. She's been playing cello for the last year and decided she wanted to switch to keyboard. We own a keyboard. So, I went in to discuss what our options were for returning our rental and purchasing a violin for our other daughter. The gentlemen at the counter explained how much we had in rental equity, closed my account, and said I had 30 days to decide on an instrument before my equity would be no longer valid. I went in today, a few days before my equity would expire and he told me that I can only use 50% of my equity on another instrument. I asked if I switched the account to a violin could I then purchase it? He told me my account is closed already and there's nothing he can do. So, we rented for four years and just trashed over $1k in rental equity because they will not sell me a student violin using the exactly amount of equity I've built. I spoke to the same person both visits. I am very unhappy with this outcome and will not be recommending Music & Arts to any new student musicians. The whole point of this is to let children play music and figure out what they like or don't like. When a child finds the instrument they like, I would hope the music store we've been loyally renting from would be thrilled to make a purchase happen for said child so they can continue their musical journey. Really, really disappointing.

    Dr. Dan's Vintage Audio Repair

    Dr. Dan's Vintage Audio Repair

    4.7
    (51 reviews)

    This guy knows his stuff. I knew it the second I walked into his shop. Some people just give off a…read moregood vibe. I have newer - u-turn audio - turn table that wasn't producing sound out of the left speaker. Not usually the kind of thing he works on, but Dr. Dan agreed to check it out anyway. I spent about an hour with him in his shop, surrounded by pugs, chopping it up sharing stories, while he troubleshooted the issue. After a few tests, he figured out what was happening, recommended I buy a $20 preamp to fix it, then sent me on my way with a handshake and a smile. It was quite the enjoyable experience. You can tell he cares about what he does, that he takes pride in his work, and is extremely knowledgeable when it comes to vintage audio equipment. *He's also a man that enjoys a good story, so if you have one, come prepared to share.* I personally value vinyl. It's a beautiful analogue tech that produces sound using magnets and emf's translated from a needle cruising on plastic. It's crazy to me that someone had the idea for it, let alone that it actually works. Yet it remains. Not for the nostalgia or efficiency; but for the warmth of the sound, for the collectibility and sense of ownership, for the love of music. I was looking for someone who held a similar sentiment. You wouldn't want someone who hates cars to be your mechanic. I decided to call Dr. Dan after reading some reviews, in which pretty much everyone suggests he the best. To that point, all I can say is, they were all right.

    I post this with the caveat that I don't know if Dan is a good technician or not. I have not been…read moreable to power up the system yet. This review is limited to customer service. I have a McIntosh C28 preamp and a McIntosh MC 2105 amp. Between working overseas and moving, neither had been powered up for some time and had been on a shelf in the garage. I wanted to set them up again, but before I powered them up, I wanted them cleaned and checked out. I contacted Dan and got an estimate, then dropped off the amps on Dec 31st for what was promised to be a two-week job. On January 14, he called me to tell me they weren't done. He texted me some photos of what he was doing and said it would be another week or two. After that, I heard nothing. I texted for updates but received no responses in return. On Feb 20, I texted again and said we would be in Denver the next day and asked if they were ready as I would be out of the state after that. He said he would only be there in the morning during the time I would be at a powerlifting meet. I asked for confirmation that they were ready and I could pick them up a couple of times after that. Finally, he responded when I said I was out of the country, but my wife would be in Denver on March 21st. I asked for the price and confirmation of the address. There was no response. I asked twice more before I got those, and he specified cash or check only. When my wife got there, he called me in Ireland and started berating me, telling me he was so popular, everybody loved him, and I was disrespecting him. I was quite surprised, and I asked him how. He said I texted him instead of calling. (For the record, I have hearing loss from thirty years in the Marines, and I prefer texting, especially when I need specific like costs or addresses. Also, at least twice, I called and left messages which were never returned.) He then actually yelled at me over the phone, saying my amps were too big and took up too much time in his shop. There was more, and I bit my tongue as I just wanted my amp. When my wife went to pay with a check, he demanded cash. She contacted me, and I sent him back the text where he said checks. My wife picked them up, but he did not put the amp back in the case. When I returned, I tried to do it myself, but so far, I've failed. I called him but got an answering machine. He did call me back, but to berate me again, saying he was angry on the 21st and he was still angry. Once again, I bit my tongue as I wanted my amp working. He told me he didn't put it back like I brought it because it had been difficult to take out in the first place. He told me to push the releases on the front and find the clasps on the back, and when I told him I couldn't see anything, he said find a YouTube video. Then there was more beratement, most along the lines that he doesn't have time to respond to texts, he is too popular and everyone loves him, he is anal about his work, I don't know anything about amps (true, which is why I hired him), how no other service provider uses text messages, he complained that he didn't know my wife (whom he met along with our seven-year-old identical twins when I dropped off the amps), and how it's all my fault because I wasn't calling him all the time. Then, when he repeated that he was angry at me, I said it was mutual. At that point, we had a minute or two of back and forth until I said this was getting us nowhere and hung up. As I noted above, it is possible that Dan is a wizard with the tech. But I received no invoice to know what was done, the amps were not cleaned, and as far as I know, only three components were exchanged on the preamp. But most of all, I have never in my life been treated like that by a vendor of any kind. I have never been scolded like a five-year-old child. I can not recommend "Doctor" Dan for any kind of service.

    Highlands Ranch Guitar Repair - musicinstrumentservices - Updated July 2026

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