I have been taking my car to Carbondale car Care since I moved to the valley 3 years ago. They…read moreproven themselves to be reliable. They have been honest about what repairs are needed versus recommended. They have helped me avoid costly repairs and kept my car running at the same time

My first time coming here and im from the valley! I received great service and a great carwash for…read morea deal! I will definitely be back :) thanks guys!

Our 2019 Dodge, Promaster 2500 broke down on our maiden voyage from Wisconsin to California. Had…read morethe vehicle towed to Miguel's on a Friday morning not knowing if they would have the time to work on the vehicle and get us back on the road the same day. To my surprise, they were able to get us operational the same day at a very reasonable price; great people/service I should add. Lovely family run business: clean facilities and friendly, knowledgeable staff. Thank you to Miguel and company for making a crappy situation palatable.

Miguel and his family are exactly the people you dream of running into when you are broken down…read morethousands of miles from home deep in the Rocky Mountains. The service was exceptional and the price was more than fair. Miguel stayed open two hours later than normal to get me back on the road. Endless gratitude for dropping everything and helping me out so much.

If I could give him 10 stars I would. Thank you for helping my husband and grandson get back on…read morethe road. Friendly service, fair price. We will definitely stop in again if needed. Recommend this location 100%

I am so glad that I have chosen Jim's Automotive as my go-to place for my car. Very knowledgeable,…read morereliable and kind! Heather is super helpful and really cares. They also were willing and able to install one side window rain deflector for me after I had bought a set of 4 from a local auto parts store and had successfully installed 3 out of the 4 but just couldn't get the 4th one in myself. The auto parts stores all told me no to helping me. But Jim's Automotive was willing and professional and was able to get the deflector in correctly! Thank you so much Jim's Automotive!

The worst towing company I have ever seen. If they get your car goodluck. Also if they took my…read moregrandmothers car there would be no way for her to get it i walked 1.5 miles to the shop these guys stink

I had a Pop Up camper that I paid to store in an HOA storage lot. They stopped billing us for it…read moreand unbeknownst to me had it booted, towed and impounded at Mat Dog - even though it had a permit. Up to that point my issue is with the HOA. I was VERY displeased to learn when I called in to find out where the camper was (who checks a storage lot every day?) that Mat Dog had kept it for 8 DAYS before contacting me to let me know they had it - and that contact only happened because I went looking for it. Temple (the owner?) basically told me that they could wait 10 days legally before they had to call. But why would anyone wait that long?? Oh right - because they charge $30 each day - and why not make $300 extra dollars by avoiding resolving an obvious issue. They could not meet me when I tried to show up that day during business hours - but said they wouldn't charge more than the [unnecessary] 8 days, only to have the driver that met me the following morning reply with 'we charged you for 12 days'. And that was on top of towing and booting charges. Almost $600!!! If I owned a towing company - and wanted to do as their website claims: "to serve the people of Carbondale and the surrounding area as best we can... We pride ourselves on the reputation that we have built over the years for excellent customer service" I would probably start by calling an unsuspecting person on DAY 1 to let them know I had their property, and not just let the bill rack up for the sole purpose of financial gain at their expense. And I've owned a successful company in the valley for over 17 years - and have seen unethical companies come and go during that time. At no point was Temple interested in making this right. No 'hey - my bad for not calling you... I'll just charge you for the tow and 2 days'. That leaves me with no other conclusion than this company is run unethically, and as such - I recommend avoiding them at all costs.

They always did well with me. Been working on my truck for years now. It's a 2004 real low mileage…read more Very knowledgeable.

When I lived mid-valley, I was glad to know that my cars were maintained and repaired by a…read morecompetent and friendly neighborhood shop (John Fitzgerald - High Tone Automotive, Basalt). I was afraid I would not be able to find that when I relocated down valley. Fortunately, I was wrong. Kevin and his team at PDA are prompt, friendly and very competent. They do a great job maintaining our older car (2003) and our newer cars (2017). I am thrilled that I have discovered a friendly and competent shop that is literally, "in my neighborhood." I highly recommend.

They said I could come in for an oil change at 2pm (6/25/24). When I got there I just got a blank…read morestare from the one guy washing a Jeep. Two other guys were just sitting and doing nothing. The Jeep washer consulted the other two. Then went back to washing the Jeep and ignored me! I left.

these guys have mounted and balanced at least 5 sets for me and are always timely, friendly and…read moreprofessional. also patched my mom's tire on Fourth of July when she would have been stranded otherwise. big thanks!

David was amazing! Came out super quick to fix a flat tire for me on a weekend. Highly recommend!read more

From the owner: Roadside Assistance and On-Site Repairsread more

Called for a quote on my 2018 BMW for routine maintenance. Gave the (very rude!) individual on the…read morephone my VIN, and they told me that they would call back shortly. They never did. Over a week later, and I am left to find a more professional place to get my service done. I should have known better, after speaking to the Karen on the phone. Apparently this place is too good for my money, and they do not want me as a customer. Well, that's just fine... I'll go to a place that treats me as a human being.

The only place to go if you need service on any European vehicle. Amber and Darren took me in when…read moreI was stranded in glenwood springs when no one else was able to (and they weren't even fully staffed because of a mechanics vacation). Went above and beyond. Diagnostic fee is high because workmanship is top notch. No corners cut. Instead of charging me over $3000, they took the time to find out my car's issue was under merz extended warranty and helped me contact merz reps. Found out the problem would be free at a merz dealer. Saved $3000 because of honest and helpful mechanics. Made all the difference in my stressful situation.