The staff and mechanic team here went out of their way to expedite a major repair needed on my 20…read moreyear-old Honda CRV while I was driving through on a cross-country trip. from the great communication to the sleuthing needed to fix the problem to the loaning of a courtesy car overnight, everything went as smoothly as possible. Mike at the front desk was extremely helpful and they really did a great job. I would recommend them to anyone anytime.

This is the place in the aspen valley to go when you want it done right the first time . Preventive…read moremaintenance is the way to go. They are not greedy like a dealership trying to get you to do lots of extra work , in fact they advise the proper maintenance before it can turn into a problem. They will always be my first choice.

I want to thank Ryan for taking great care of me…read more He is extremely professional, very knowledgeable and fixed my car and a great price. I highly recommend that you visit Ryan and get yore car fixed with him.

Our Sprinter van broke down on a Friday at 4:45pm--just about the worst possible time--and we were…read morestranded with both our dog and cat. But from the moment I contacted SimplyEuro in Glenwood Springs, I knew we were in good hands. Kate and Julia kept me informed every step of the way and made sure I never felt out of the loop. Cody, the mechanic, was incredibly knowledgeable and kind. Even when we ran into countless issues with tow companies, the staff stayed patient and accommodating. I was a nervous wreck, but they helped ease my stress with their compassion and professionalism. While we waited, we stayed at the Hotel Maxwell Anderson, which was wonderful--and the coffee shop inside the hotel was amazing! Glenwood Springs itself is a beautiful town, and despite the chaos, we found comfort in the people and the place. I can't recommend SimplyEuro enough. The entire team was incredible. I came in as a customer, but left feeling like a friend.

This dude saved my family on a Sunday! After driving 11 hours with 3 hours left, my family was not…read moregoing to make it back to Denver. No one else answered our call! He also has reasonable prices based on our situation! Thanks Matt

I am travelling across country from the east coast and was referred to Matt by O'Reilly's Auto Part…read moreto assist with battery replacement for my Mercedes Sprinter van. On that day, Matt quickly arrived, assessed the problem and replaced the battery. He was personable and his charge was reasonable. During conversation, I learned that Matt would also be able to purchase and program a key fob for my van. We discussed price and timing for this service, and as he requested, I paid him up front via Venmo $287.54 for him to purchase the fob. The plan was to reconnect several days later after the fob arrived for him to program the fob to my van. On the expected date, 8/28 Matt let me know he would prefer to meet on 8/29. On 8/29, Matt let me know that the fob had not arrived, and in addition, his phone was broken and worked only intermittently. He texted to say he would meet me in Estes Park once the fob arrived to do the programming. I sent Matt a text on 8/30, 8/31, 9/2 and 9/3 as well as left a voice message. No response. On 9/4 I let him know that I sent a Venmo request for him to reimburse me for the cost of the key fob. On 9/5 I spoke with O'Reilly's and was told they had seen Matt who had a new phone. I finally heard from Matt on 9/10. He stated he has the key fob and would meet me in Estes the following day. On 9/11 I asked for time confirmation and he responded he had just left Glenwood and would arrive 5-5:30pm. He never showed up. On 9/12 after several texts, he finally got back to me saying he would refund my money. To this date, 9/15, he has not responded to me, nor refunded my money. Matt may be a decent mechanic, but he is also a scammer and a thief and takes advantage of honest, trusting individuals. What a shame.

I have been taking my car to Carbondale car Care since I moved to the valley 3 years ago. They…read moreproven themselves to be reliable. They have been honest about what repairs are needed versus recommended. They have helped me avoid costly repairs and kept my car running at the same time

My first time coming here and im from the valley! I received great service and a great carwash for…read morea deal! I will definitely be back :) thanks guys!

I was on a road-trip and my brake lights and turn signals were going out. I called Jim's and asked…read moreif they could check my car out. They said they were full up but if I could wait a little they might be able to squeeze me in. I came in and in about 10mins, I was seen. I saw racks of cars up but because Jim (the owner I presume) didn't want me on the road without working lights, he saw to me immediately. He even checked over my tires and fluids to make sure I was all good. He replaced one bulb and tied up some electrical wires from my hitch so they wouldn't drag. Excellent service, friendly, genuine and just the nicest and most kind interaction I've had in awhile. The added bonus? He didn't charge me (FREE!) and he gave me a yummy bag of popcorn! I offered to pay but he wouldn't hear it. I gave him a grateful hug instead. Wished I lived in the area, he'd definitely be my new mechanic!

I am so glad that I have chosen Jim's Automotive as my go-to place for my car. Very knowledgeable,…read morereliable and kind! Heather is super helpful and really cares. They also were willing and able to install one side window rain deflector for me after I had bought a set of 4 from a local auto parts store and had successfully installed 3 out of the 4 but just couldn't get the 4th one in myself. The auto parts stores all told me no to helping me. But Jim's Automotive was willing and professional and was able to get the deflector in correctly! Thank you so much Jim's Automotive!

Our 2019 Dodge, Promaster 2500 broke down on our maiden voyage from Wisconsin to California. Had…read morethe vehicle towed to Miguel's on a Friday morning not knowing if they would have the time to work on the vehicle and get us back on the road the same day. To my surprise, they were able to get us operational the same day at a very reasonable price; great people/service I should add. Lovely family run business: clean facilities and friendly, knowledgeable staff. Thank you to Miguel and company for making a crappy situation palatable.

Miguel and his family are exactly the people you dream of running into when you are broken down…read morethousands of miles from home deep in the Rocky Mountains. The service was exceptional and the price was more than fair. Miguel stayed open two hours later than normal to get me back on the road. Endless gratitude for dropping everything and helping me out so much.

Needed some work on my GMC. Brought it in to Howard and his guys. Couldn't be happier. They…read morereplaced the rear axle seals. Rear brakes a front axle and some other bits. Very happy with the quality. The cost and the services provided. Great shop

Disappointed in what I had to pay for ... not even a problem that needed to be fixed!! I have known…read moreHoward for many years. He was my go to after European Auto Works, C.A.R.S, and Afterworks all from GWS failed me miserably with a Westfalia 87' van..

Fast, friendly and efficient. Cesar and his team always are attentive and keep to their word…read moreregarding schedule and estimates. Good communication about unknowns ( I have a 2006 so expect this). They will explain to me the parts and why they failed, and keep to show me- free lesson! Family run business deserving of support

Very good place exactly like it says In-N-Out and very good prices…read moreWe just had to wait for the parts and then it was done very quickly. Thank you in and out.

The only place to go if you need service on any European vehicle. Amber and Darren took me in when…read moreI was stranded in glenwood springs when no one else was able to (and they weren't even fully staffed because of a mechanics vacation). Went above and beyond. Diagnostic fee is high because workmanship is top notch. No corners cut. Instead of charging me over $3000, they took the time to find out my car's issue was under merz extended warranty and helped me contact merz reps. Found out the problem would be free at a merz dealer. Saved $3000 because of honest and helpful mechanics. Made all the difference in my stressful situation.

Called for a quote on my 2018 BMW for routine maintenance. Gave the (very rude!) individual on the…read morephone my VIN, and they told me that they would call back shortly. They never did. Over a week later, and I am left to find a more professional place to get my service done. I should have known better, after speaking to the Karen on the phone. Apparently this place is too good for my money, and they do not want me as a customer. Well, that's just fine... I'll go to a place that treats me as a human being.

Hi I am Matt and I had the most amazing wonderful experience at Glenwood store! I needed an oil…read morechange and check engine light on and had a flat spare tire and a low right front tire were my problem! First I walked in an got a super magnetic welcoming that pulled me in right from the start that I just worked into a business that made me feel that they were ready to hear my problems and full fill my desire of what my car need! So I got lucky and got manager Brandon. He could see what I needed with out even saying a words! His management skills was pure magic on my problem and a master at finding and giving me the perfect solution and product for what I needed and could afford! At the end of my time with this Magical environment that the Glenwood Big O family of friends enjoy to share with this community make me know one thing! They care about us from the moment you walk in and that helped me feeling I was apart of their family values! BEST TEAM OF CARING SOUL THAT WILL LOVE YOUR CAR! Just a tip from me to all! Tip whom ever is going to work on your car right when they take your keys! Make sure to tip the one touching your car! I usually don't go any higher than a $20! But I promise you! That soul that gets that tip will do wonders for your experience! Have a loving time at Big O like I did! Thanks You mechanic for your compassion for your guest!

Super helpful team! Brandon and the rest of the staff always have my back -- even with the simple…read morethings. They consistently go above and beyond, even doing things they don't typically offer just to make sure I'm taken care of. Their willingness to help and genuine customer service really sets them apart. Highly recommend! -Diego B