Mike and Grant are really kind gentlemen. I was in…read moreCalifornia while my daughter was on an 800 mile drive from Denver to meet me. I received a call from her because she was concerned about the condition of her car. She was close to Glenwood Springs so I searched service centers and Simply Auto's good reviews I called them asking if they could look at her car if she came in. Although really busy they took the time to run a diagnostic and assure her ( and Dad) that her car was fine. And they checked her tire pressures before she left. Of course they didn't charge her. If I lived anywhere near Glenwood Springs I would never bring my cars anywhere else. Character and empathy is important in life and business. I urge the Glenwood Springs residents to reward their character to give them your business

My Prius was due for maintenance, but I had issues with my former shop. I heard metal grinding near…read moremy front passenger tire, and called the aforementioned shop: 3 weeks out! They recommended not driving it! I called Simply Auto, as I was very happy with Simply Euro with my Sprinter Van last year. Simply Auto said drive it over, but not on the interstate. They fit me in immediately, and we walked home (2 1/2 hrs in 97 degree heat). When Ride Glenwood no-showed to bring us back to Simply Auto before they closed, they came and picked us up so we could have our car for the weekend. They caught us up on neglected maintenance that our former shop had never told us we needed, did a multi-point inspection (you guessed it, which our former shop doesn't do), and suggested suspension work that we could put off for a little while. My 2010 Prius with almost 250,000 miles on it lives to see another jaunt, and along with me, it appreciates the respect and great service at a reasonable price!! You guys rock! I'd be a fool to go anyplace else!

Just in case this doesn't get pulled over from Google…read more.. Initial Communication? ***** Everything else? Buckle Up.... I brought my warranty vehicle in for an oil change and "one hour" of diagnostics after a CEL popped up. A week later, I was told they needed $1,500 of "exploratory work" just to figure out if parts were parts and they did in fact, need to be replaced... I asked for the techs notes... I do not think their email works...... but their billing links sure do! I left with: - A $500 bill - A tow to another shop - A cracked windshield that magically appeared while it was in their care The only thing they diagnosed with confidence was my decision to reconsider visiting again. If you're thinking of leaving your car overnight... don't worry, I already tested that theory for you.

I want to thank Ryan for taking great care of me…read more He is extremely professional, very knowledgeable and fixed my car and a great price. I highly recommend that you visit Ryan and get yore car fixed with him.

This dude saved my family on a Sunday! After driving 11 hours with 3 hours left, my family was not…read moregoing to make it back to Denver. No one else answered our call! He also has reasonable prices based on our situation! Thanks Matt

I am travelling across country from the east coast and was referred to Matt by O'Reilly's Auto Part…read moreto assist with battery replacement for my Mercedes Sprinter van. On that day, Matt quickly arrived, assessed the problem and replaced the battery. He was personable and his charge was reasonable. During conversation, I learned that Matt would also be able to purchase and program a key fob for my van. We discussed price and timing for this service, and as he requested, I paid him up front via Venmo $287.54 for him to purchase the fob. The plan was to reconnect several days later after the fob arrived for him to program the fob to my van. On the expected date, 8/28 Matt let me know he would prefer to meet on 8/29. On 8/29, Matt let me know that the fob had not arrived, and in addition, his phone was broken and worked only intermittently. He texted to say he would meet me in Estes Park once the fob arrived to do the programming. I sent Matt a text on 8/30, 8/31, 9/2 and 9/3 as well as left a voice message. No response. On 9/4 I let him know that I sent a Venmo request for him to reimburse me for the cost of the key fob. On 9/5 I spoke with O'Reilly's and was told they had seen Matt who had a new phone. I finally heard from Matt on 9/10. He stated he has the key fob and would meet me in Estes the following day. On 9/11 I asked for time confirmation and he responded he had just left Glenwood and would arrive 5-5:30pm. He never showed up. On 9/12 after several texts, he finally got back to me saying he would refund my money. To this date, 9/15, he has not responded to me, nor refunded my money. Matt may be a decent mechanic, but he is also a scammer and a thief and takes advantage of honest, trusting individuals. What a shame.

I have been taking my car to Carbondale car Care since I moved to the valley 3 years ago. They…read moreproven themselves to be reliable. They have been honest about what repairs are needed versus recommended. They have helped me avoid costly repairs and kept my car running at the same time

My first time coming here and im from the valley! I received great service and a great carwash for…read morea deal! I will definitely be back :) thanks guys!

Faith in customer service restored! I was in a bad spot after driving from Denver. Jim got me back…read moreup and running within a few days. The best part was that whenever I called, they answered, and ontop of that, I received phone calls every step of the way keeping me updated with exactly what was wrong, and what they were doing. Thank god for people and businesses like this. As mentioned in other posts, yes parts are slightly more expensive but, that's the price for breaking down in the middle of the Rockies. Thanks to Jim and Shandra!

If I could give him 10 stars I would. Thank you for helping my husband and grandson get back on…read morethe road. Friendly service, fair price. We will definitely stop in again if needed. Recommend this location 100%

Love Miguel's Auto Shop! Trustworthy and reasonably priced…read more I even bought my current truck from them - a salvage re-build - but I feel totally safe because they worked on it. Much love to Miguel and his family, and I should probably schedule a oil change soon.

Our 2019 Dodge, Promaster 2500 broke down on our maiden voyage from Wisconsin to California. Had…read morethe vehicle towed to Miguel's on a Friday morning not knowing if they would have the time to work on the vehicle and get us back on the road the same day. To my surprise, they were able to get us operational the same day at a very reasonable price; great people/service I should add. Lovely family run business: clean facilities and friendly, knowledgeable staff. Thank you to Miguel and company for making a crappy situation palatable.

Needed some work on my GMC. Brought it in to Howard and his guys. Couldn't be happier. They…read morereplaced the rear axle seals. Rear brakes a front axle and some other bits. Very happy with the quality. The cost and the services provided. Great shop

Disappointed in what I had to pay for ... not even a problem that needed to be fixed!! I have known…read moreHoward for many years. He was my go to after European Auto Works, C.A.R.S, and Afterworks all from GWS failed me miserably with a Westfalia 87' van..

Fast, friendly and efficient. Cesar and his team always are attentive and keep to their word…read moreregarding schedule and estimates. Good communication about unknowns ( I have a 2006 so expect this). They will explain to me the parts and why they failed, and keep to show me- free lesson! Family run business deserving of support

Very good place exactly like it says In-N-Out and very good prices…read moreWe just had to wait for the parts and then it was done very quickly. Thank you in and out.

Called for a quote on my 2018 BMW for routine maintenance. Gave the (very rude!) individual on the…read morephone my VIN, and they told me that they would call back shortly. They never did. Over a week later, and I am left to find a more professional place to get my service done. I should have known better, after speaking to the Karen on the phone. Apparently this place is too good for my money, and they do not want me as a customer. Well, that's just fine... I'll go to a place that treats me as a human being.

The only place to go if you need service on any European vehicle. Amber and Darren took me in when…read moreI was stranded in glenwood springs when no one else was able to (and they weren't even fully staffed because of a mechanics vacation). Went above and beyond. Diagnostic fee is high because workmanship is top notch. No corners cut. Instead of charging me over $3000, they took the time to find out my car's issue was under merz extended warranty and helped me contact merz reps. Found out the problem would be free at a merz dealer. Saved $3000 because of honest and helpful mechanics. Made all the difference in my stressful situation.

The only thing I am disappointed with is MYSELF for not leaving this review SOONER!!! I was in…read moreabout a month ago to get my tires rotated, and despite this being a free service, Dalton treated me like I was single-handedly keeping this store open with my business! I had called the day prior and he remembered me, they got me in to a bay right away, were conversational, kind, professional and got me in and out! Dalton, Brendan and Julian topped off my washer fluid and even made sure my dog was a happy camper before we left. They were so wonderful and I'm so grateful for them. We have 4 vehicles, and I will continue to go to Big O for servicing needs. HIGHLY HIGHLY HIGHLY recommend.

I had a great experience with Big O Tires and especially want to recognize Julian Discuillo,…read moreAssistant Manager, for taking such great care of me. I brought my car in because I was experiencing some shaking at higher speeds, around 80-85 mph. Julian and the team took the time to look everything over and explain what could be happening, including how some of the vehicle's built-in systems can respond at higher speeds. I really appreciated them taking the time to explain things instead of just sending me on my way. The service Julian gave me was outstanding. They took care of my car, answered my questions, and to my surprise, then didn't charge me for their knowledge. That kind of customer service really stands out these days in my book. I left feeling much more confident about my car and very impressed with how I was treated. Thank you, Julian and the entire Big O Tires team you definitely earned a fivestar review from me!