My wife and I using ENT and allergy Associates for over 30 years period. First Dr. B. A. Edelman…read moretreated our children and now he is treating our granddaughter. When we arrived, we were greeted by the front desk employee and she was sure that we would have pleasant and friendly environment while waiting for meeting with doctor. She made sure that we know exactly where we stay in line to see Dr Edelman. Dr. Edelman is very pleasant, knowledgable and performed very detailed check up of our granddaughter. He explained her condition to us and gave very simple explanation of what should be done. Some people complained about waiting time. When I saw doctor Edelman, I realized why it takes a long time waiting: doctors are very thorough and make sure that all details are covered. He took time and did't rush. He is a great doctor. I will recommend him any time. Thank you Dr. Edelman.

I would NOT recommend this practice under ANY circumstances. They fabricated a diagnosis for me…read moretelling me I needed hearing aids and I did not. I went to an independent facility to get my hearing checked and that facility told me that I absolutely did NOT need hearing aids. Additional, MRI's were prescribed for me and I had the prescribed MRI's performed, I was then told that the wrong tests were ordered and that I would need to have a different set of MRI's performed. RUN, RUN, RUN from this practice!!! If I could give them -5 stars that is what I would grade them!!

Very rude stuff, and unfriendly the doctors in a rush, clean my ears, ruptured my ear, and ended…read moreup, not taking care of me, and admitting what has happened very unprofessional.

Where do I start? My thyroidectomy with Dr Horowitz where he was too arrogant to get the CAT scan…read moreI requested to see how invasive my thyroid extended under my sternum? The surgery, during which, he did not have the forethought (given he was not prepared for the extent the thyroid mass went behind the sternum-after all, he had'nt done his due diligence to do the CAT scan...)to have a thoracic surgeon on-call for the potential that a sternotomy (surgical procedure to cut open the chest and break through the sternum) might be necessary. So hours into my 2 hour surgery, Dr.. Horowitz realized he was in over his head. Luckily (not so much for me!) there was an inexperienced thoracic surgeon who he was relieved happened to be at St Peters and 'took over' the surgery. Dr Horowitz washed his hands of the surgical procedure at that point, and the inexperienced surgeon took over. When I continued to have issues swallowing after the surgery and FINALLY got the CAT scan I asked for, there was a "mass" behind my sternum that no-one could assure me was residual thyroid tissue. So I had to under-go ANOTHER surgery to remove the mass to determine what it was. Not only was it thyroid tissue, but it still had the cauterization the thoracic surgeon made when he realized he didn't have the experience to do a full sternotomy to get it out. Only no-one told me that, so I had to have another surgery. This surgery resulted in a blood clot to the major vein in my left arm (brachiocephalic) and in my left jugular vein, both of which have been completely obstructed and will always remain so. So for months on blood thinners, I worried that my blood clots would travel and kill me. And now, several years later, my left arm has had to establish collateral blood flow, but remains 2 inches bigger than right (fun to find clothes!). Not to mention the headaches every day. Yet I never sued, because I work in healthcare, and I understand people make mistakes. So years later, I took my daughter to see another physician in this group (after all, TWO couldn't be so incompetent...) and Dr. Kaplan performed surgery on my daughter's sinuses. The result of that surgery? A nose bleed that they were not able to resolve, resulted in massive blood loss, and having to have a procedure where they deliberately had to put blood clots in her system (and hope they went to the artery that the doctor went too close to! to stop the bleeding). So, I sat in the bathroom in the hospital, on my knees begging God for her life....either from bleeding to death or from stroke or heart attach because the clots would go to the wrong area. I recall the bleeding being so bad at the follow up emergency surgical appointment we had to make, that Dr Kaplan came in with his starched/ironed white coat and had Laura put her head back (I said she can't breathe from the blood going down her throat that way, but he insisted) and how she coughed as the blood poured down her throat, and how the room and his nice white coat was covered in blood before the end of the visit. Now he wants to sue my daughter for the $500 follow up visit for fixing the mess HE made? I am speechless. No, I take that back. I am only JUST beginning to speak...

Whether the sinus surgery worked is still pending since six weeks postop I still have a sinus…read moreinfection and feel no better than I have the past seven months with the infection prior to surgery. What gauls me is that I just came back from an "appointment" I made this morning since I don't want to wait another week to one already scheduled. I got there at my appointment time of 6:30pm after changing around my entire family's dinner/sports schedule, and the building is locked. The entire building locked! I went home (an hour round trip) and called to leave an angry message but lo and behold they are there. Oh, the receptionist says, you were supposed to hit blah, blah on the keypad. I lost it, angrily sharing that they should tell patients that the building is locked but they are there and give instructions. I am so mad and now have to wait another week for my original appointment. One thing I cannot deal with is stupid!

I have seen Dr. Kenneth kaplan for over 25 years . he has always made a profound change for the…read morebetter in my total quality of life over the years . his diagnosis has never been wrong ! He also preformed sinus surgery on me 3 years ago that gave me back my quality of life . Thus.. I Refer to him as...the wizard ! His office staff of years are professional and kind and caring . And staff always get me a appointment STAT When needed !! EVEN during the COVID out break and has provided a sterile office at all times over the years !

KNOW FOR HAVING MULTIPLE BAD REVIEWS AND OFFICE STAFF HAS PLACED COMMENTS WITH 5 STARS TO TRY AND…read moreBRING THE RATINGS UP, DON'T GET FOOLED (READ FIRST). This place is the worst (worst experience ever). Dr. Kenneth A. Kaplan is more worried about money and his free time than the actual well being of his patients. He denied service to my daughter because we where 10 min late even thought we called ahead of time and explained we where running behind due to a car accident. When I requested to talk to him he sent his manager who took us to the hallway and asked us what was happening with our daughter and after explaining that there was something wrong in my daughters throat she stated that ENTs don't do anything below the chin. Then I was told he doesn't handle babies even though in his business card it states he is an Adult and Pediatric ENT. That he was not the right type of doctor for us and would refuse to see us. I felt a bit discriminated because we where judge based on the type of insurance we have. I will not recommend anyone to this doctor.

I am grateful to be a patient of Dr. Carl Mazarra. I woke up with sudden hearing loss in my left…read moreear. I did not have an ENT specialist at that time. I was able to set up a prompt appointment very easily on the ENT and Allergy Associates website and I was seen on time for my appointment. Dr. Mazarra is friendly, professional, and quite knowledgeable in his field of ENT. He thoroughly explained his diagnosis in terms easy to understand and included me in his treatment plan. Thank goodness he was able to resolve my issue over several visits. I felt confident and safe in the hands of Dr. Mazarra as he provided excellent care to me. Five stars for on-time service, professionalism and overall treatment. I will remain his patient for any other ENT needs. Thank you Dr. Mazarra for you compassion and caring treatment.

My wife and I have been going to Dr. Mazzara for over 20 years. We travel a distance to see him…read morebecause he is an excellent doctor! He is very caring and friendly. Dr. Mazzara is very intelligent but knows how to put things into simple terms. A down to earth person. We both feel blessed to know him. We love and trust him, therefore we referred several family members and friends. My nephew who is now 10 years old has been Dr. Mazzara patient since a baby. Dr. Mazzara is by far the best doctor and an amazing person! If your looking for top notch doctor with great bedside matters who is excellent at his profession then he is the doctor for you.

One of the most frustrating medical experiences I've had. This ENT barely said a word unless I…read moreasked direct questions -- and even then, the responses were vague or dismissive. There was no explanation of my condition, no treatment guidance, and zero effort to make sure I understood what was going on. It honestly felt like they didn't care whether I was there or not. I wasn't expecting hand-holding, just basic communication and some sense that my concerns mattered. Instead, it was like talking to a wall. No advocacy, no support -- just a rushed, impersonal appointment. If you're looking for a doctor who will actually listen, engage, and help you navigate your health, this isn't the one.

I was there and it was wast of time. They refer me to another doctor in the same office. And I…read morenever went. I went to see doctor Park in Edison and he took care of me right away and didn't use my insurance up like these doctors do.

At first I was happy with the very first visit I scheduled. Then before I left we scheduled for…read moreabout a month out. I confirmed the appointment when they called 2 days before, but they informed me that there may be a little wait due to the amount of people. I drove to the wrong location by accident with 15 minutes before my appointment. So once I realized this, I started making my way to the correct location; but I call them to make sure my appointment still stands. I'm on hold for 20 minutes, essentially the time it took me to get there. The lady on the phone let me know she informed them that I should be there I'm just walking in. I get there, Doctor Galowitz, mentioned that "since I'm 30 minutes late they would have to reschedule for the afternoon." I took the morning off for this appointment which meant afternoon was not available. I understand they may be a bit busy and want to stick to schedule which I will claim was a mistake on my part, but I after driving 2 hours to get here and did they didn't seem to care, which means I will take my business elsewhere. The wait is not worth it.

They made me wait for 45 minutes even though there was nobody in the writing room with me …read more.... told me I was next!!! Thoroughly unprofessional!

I Was see twice by Robert Mignone. His meds did nit help one bit. He probably spent less than 15…read moreminutes with me, and when I saw what he has charger from my health insurance, he had charged for 45 minutes. He did not explain anything about the drugs he has prescribed and if they would interacts with other drugs I was taking. He seemed to be in a rush bot times, and most of all, he has terrible bedside manners. Not only was my visit a rip off, he could not diagnose the problem. After two visits, he said that I have to see a pulmonary doc for my throat irritation. I f there was a "0" star, I would give him that.

Not really sure how I feel about this practice. I was seen on time, which is always a plus. I saw…read moreDr. Mignone, which I felt he was kind of rushing through appt. I had gone due to having an ear infection for a few weeks and dizziness. I wouldn't say he was dismissive, but before I could full explain my symptoms, he told me a diagnosis and that I would need vestibular therapy. He was friendly, I will say that but I felt like he wanted the appt over. He did mention two surgeries that they perform, if I wanted, instead of using a nasal spray. He didn't push for the surgeries, which I appreciated because I've gone to other doctors who will. I would probably give them a second chance if I need an ENT