Clean, safe and all the staff I interacted with were friendly and professional. We only used the…read moreunit for about four months, but had no issues during that time. If I needed to store stuff again, I'd definitely use them again. They also had a truck you could use for moving, although I never used it I thought it was a pretty cool added value.

I have been using this storage facility since Oct 2022. The staff is amazing, attentive and…read moreresponsive! I'd highly recommend this facility for anyone, especially downtown dwellers or if you live close to downtown. This place is completely secure and has 24 hour monitoring and onsite presence. The loading dock or side accesses are very roomy and convenient.

I've been renting from this facility since it opened (more on this later) and can honestly say that…read morethis has been the best experience I've ever had renting a storage space. Taylor (Owner and Site Supervisor) and Gabriel (Facility Manager) have gone above and beyond in every regard to provide me with the best customer service and all of the accomodations I could need. There are three floors packed with units ranging from a humble 4'x4' to units that could hold an entire household of 6's belongings. Every unit offers indoor, climate-controlled security with keypad entry. The top floor is street-level and houses the front office. It has a massive garage door that opens into a loading bay with a custom-made ramp that cleverly incorporates stairs into its design. The bottom floor offers direct access to the units through an equally large garage door with a fenced-in loading area, and there is also a unit available for vehicle storage. The middle floor is spectacular in its own right, with a huge street-accessible parking lot (available to all tenants) built on a plateau adjoined to the building with a robust walking bridge and a door large enough to accommodate tenants with large pieces of furniture. There is a bathroom available on the top floor as well as an entrance to the front office. Some of the superior services and conveniences I've experienced during my time renting here: * When I was moving in (an arduous feat for one man as I had a lot to move), Taylor and Gabriel both offered something to drink, as well as any physical help I might need. * A couple of occasions I have needed access outside of normal business hours. I simply contacted the MOD and was granted access. * I had a wire shelf that had come undone from its frame. I asked one of the maintenance staff if he had his welder with him and he confirmed that he did. I stepped out to grab some more items from my car for no more than ten minutes, and when I came back, he already had my shelf repaired and waiting by my unit. He insisted that he needed no compensation when I offered to pay him for his service, stating "It was no problem at all" with a smile. * I had lost the key to my lock. Taylor offered both her assistance and the tools necessary to remove the lock. * One time, the anti-theft system on my car prevented me from starting it while I was parked in the loading bay. Gabriel continued to check on me and offer his assistance, asking if there was anything I needed. The situation caused me to be there long after business hours, but Gabriel assured me there was nothing to worry about and made himself available until I finally got everything packed away. * Carts of all sizes and degrees of maneuverability are on-site and available to tenants, including a shopping cart. * Welcoming good vibes, patience, and overall friendly interactions with management. * Incredible pricing and units available in every size imaginable. * Conveniently located in the heart of Downtown Little Rock. * Full integration with any U-Haul account. I can pay rent, see my payment history, active rentals and more from my U-Haul app. * A sturdy Chateau disk lock provided free with every rental, as well as a trendy key fob so you can easily identify the key to your unit. * An adorable and super-friendly tactical office dog that loves to watch you while you unload as much as she loves a good petting. So far, I fail to find anything to complain about. The entire facility is incredibly secure with cameras inside and out, and every point of the exterior is video recorded and monitored 24/7. There is a manager on-site 24/7 as well, and in the event that anything were to happen there is already somebody at the scene to expedite the resolution of any situation that might arise. I truly feel like my things are safe, and I am constantly made aware that I am a valued customer at USA Self Storage's Union Station location.

Great customer service! Very friendly staff. Clean facility. Post office in the main office!…read moreVery convenient

After trying to reach them by phone numerous times to get an extension for removing items from…read moretheir facility, i was charged an entire month's rent for one day. The key for the lock was lost while moving out and was found the day rent was due, i went to get the last items out and they were closed the day after 4 July. The closure was not Posted on the door nor was it in the message when you called to reach an associate.

This was my first time needing a storage unit. Susan was very helpful and it was so easy to get set…read moreup! I would recommend this place to anyone in the area looking for a safe place to keep their stuff!

Very great place, the owner lives on the property so it makes this place feel a lot more secure to…read moreme. They also offer a free Truck you can use to move your items. Great place. 24hr access.

Have used this business ongoing for 12+ years and still renting. Early on there was an ownership…read morechange years ago. I met the new owner once who seemed to be a friendly, nice and reasonable person. The mini storage property manager is who I have had contact with the most. She has always been helpful and customer friendly. She treats me very kindly (even if I've forgot my code.) Always replies even if I just have a question. In all this time I have never really had any issues with my storage unit.

Maumelle U Storage is a nice clean facility that is indoors and climate controlled. I like that I…read morecan access my unit 24/7, 365. The units are a bit pricey and they require insurance at an additional cost. The staff is friendly and courteous but the guy who helped me didn't know how to enter the password into the keypad to access my unit. This seems like a first day training topic, but otherwise no big deal. I figured it out myself. Keep up the good work!

I could not ask for a better place to store my possessions while moving. Always have peace of mind…read moresense all the storage units are climate controlled and video monitored 24/7. Anytime there is an issue, the staff are always friendly. Thanks Guys!! Keep up the good work.

Steven and the team are great! Super helpful and very friendly! I had to move in on a Sunday and it…read morewas super easy!

This place is clean and convenient. The lobby is fancy with coffee and couches. It might help a…read morelittle more expensive (not much!!) but I feel good about the security of my things.

Amazing customer service from Brooke! The building is so modern and clean. It has decent prices I…read morehighly recommend to anyone looking for a long term storage!