Landon the owner, Talk me out of spending more money than I needed to.Gave me a great deal.I was…read morereal happy with his service, Highly recommend him.

He price gouged then suddenly wanted to charge for $50 more for labor and whatever he wanted for…read moremiles and when I shared my truthful opinion he talked crap so here it is the entire conversation. Make up your own mind. Thank you.

Tires and Oil change…read more Super fast Upfront price Open Saturday when a lot we're closed Handled a disgruntled employee super appropriately Way better than what I would've Will visit again

When I came in, Tyler made me feel completely comfortable and never once talked down to me for…read morebeing a woman in an area I'm not familiar with. He was incredibly helpful and went above and beyond, not only with my car, but even taking the extra step to fix my headlights. Everyone here is kind, respectful, and treats you equally, but Tyler truly stood out. He was personable, patient, and very informative. He absolutely deserves a raise. Thank you, Tyler! Highly recommend this place.

I've known Bruce Brooks since the 1990's and he is as trusted and honest as there exists in the…read moreauto repair business. Great friendly service and you can take anything they say as truth. When I was younger and cash was tight, he helped me out when I needing a help! He's helpful, friendly, courteous and kind. The team he's created live and operate with his values. There's no better place in Lane County. Just recently, I had an internal mud flag issue rubbing on my tire. His tech Josh quickly identified and repaired it, "no charge, just come back with your auto maintenance needs."

We had a variety of different problems with our 2017 BMW 320i and decided to take it to Brooks…read more They were very straight forward about what needs to be done and what can wait awhile to get fixed. We gave them the car and within 24 hours they fixed everything which included a compressor change. Overall, they were courteous, honest, and very efficient with their work all at a fair price.

The owner CHRIS LEE took a deposit off $800 from my sister in 2019 for a van to be towed to his…read moreshop and worked on he ended up taking the money and spending it on his rent and said it would have been used for labor anyways? But he never got the van towed or even looked at it so I'm not sure how he calculated labor. Anyways he never got the van has still not worked on it and isn't answering any messages. HE STOLE $800 dollars from a single mother of 3 who trusted him. That was the last of her tax money last year and she never was able to get a car because of it. DONT TRUST HIM. Go to reputable Machanic!

Peter went above and beyond for me by making sure a issue my vehicle was having a part from the…read moremain issue of why I had brought the vehicle to him to fix in the first place. He found out that there was something else going on and he was stunned that a different mechanic had allowed me to drive in the condition that it was in. He took separate time and did something simple to fix it therefore ensuring the safety of me and my kids. I can't say enough about how grateful I am that he made sure that my vehicle would be safe to drive. I know there's good people out there, and Peter is one of those people! I would definitely recommend anybody to him to fix their vehicle.

Fantastic service. Prompt, timely, professional, courteous…read more I needed to have an older model classic car towed out of the garage. It was a tight fit and tricky. And all went really well. Highest recommendation!

We had a problem as we were towing our fifth wheel into Oregon…read more We got a hold the Bill's Towing, and they sent out Brandon truck 35 and he took care of us like family. He was friendly, concerned, kind, and answered any questions. But most importantly very Professional. If you ever are in need of a tow do not hesitate to use Bills Towing and maybe you'll be lucky enough to also have Brandon. He really helped keep us calm in this situation. Thank you again

I like Bill's customer service and quality of repairs. Prices are good. They do need new chairs.read more

had my van towed to his with a no start problem they said it was fixed not fixed same problem this…read moreserves a warning to other's not to take there car's truck's or van's there they clearly do not know what they are doing

Walk the walk I was…read morequoted a price of "$30 - $40" for a tire swap on my truck. I took it in and was told the charge would be $55. I reminded DJ that I had been quoted $40 (the top of his range) on the phone. He wouldn't honor the price quoted. I told him I would take my business elsewhere and had it done at Les Schwab for $36. To clear up any misunderstanding I phoned back later and explained my reticence to pay 40% above his quoted price. DJ sarcastically apologized for "charging $5 over the quote". I reminded him that the quote was "$30 - $40". His response was "whatever!" and he reminded me that after he made the quote I had mentioned a higher bid I had gotten from a competitor. Then it clicked -- he had raised the price because he thought I was clueless and he could get it. It had nothing to do with their labor or costs but was purely opportunistic. A rip-off, in other words. Roseburg could use a good independent mechanic shop with high values. Unfortunately, HIS Automotive services is not that. Very disappointing. They know how to talk the talk, but they don't walk the walk.

I do the vast majority of my own mechanic work. Last December, my son-in-law and I replaced a…read moreclutch in his 2004 Toyota Corolla. Everything went smoothly until we couldn't marry the transmission to the engine block. For months we tried and failed to get them together. I reached out on a community page on Facebook and got a response from Curtis at Robert's and Son Automotive. He came by to look at it and didn't leave until the job was done. I am extremely grateful for his help and expertise! His rates are reasonable and is a great guy! I highly recommend Robert's and Son Automotive to anyone needing auto work done!