Terrible experience. Picked up my dress today after dry clean. It's absolutely ruined and on top…read morepaid $27 for dry clean. Just tears.

Amazing!!! Been coming here for years, but really knocked it out of the park this time!…read moreConsistently gets out the trickest of stains, thank you so much

The quality of work provided is top drawer, but I believe there is a bit of communication issues…read more I took in 3 pairs of women's pants, a shell top and a long matching duster to be pressed only and was charged almost $70. I asked for a breakdown of the charges, but the lady assisting me didn't understand my request. After several attempts, I gave up, paid it and probably won't go back.

I had some costumes cleaned here recently and the service was great. The pieces thinned out…read morebeautifully- including a hand knit shawl that had some stains... the stains were gone, the tásales were untangled, and the shawl looked fresh and crisp. I definitely trust this business with my goods. They are kind, straightforward, and efficient

Poor customer service. Lost our clothes and the Manager was not honest about what really happened.read more

Really super crazy expensive, like I could have replaced the item new, and clothes smellef of…read morechemicals. Very disappointed.

This will be short, I promise. To begin, GO HERE! I stopped in a couple of weeks ago, after…read morehearing a great review from a dear friend, just about at closing, having finally received my pants in the mail and in desperate need of them to be hemmed before I dashed off to a conference. When I say "desperate" I mean as in the next afternoon at the latest...I know, I know...Poof! They were perfectly hemmed and perfectly ironed for me the very next morning! One even had to have a rather groovy hem! PERFECT! Did I mention I am short? Did I mention I cannot hem both legs straight for love or money? Well, THEY CAN AND THEY ROCKED IT! By the by, they are also very kind and very professional! Yes, this is a little (forgive me) hole-in-the-wall place on 41st in Everett, right near the McDonald's and kind of close to the Safeway. I realize everyone uses their phone for directions, but you won't see some big flashing sign; I'm just saying. AND their prices are more than reasonable! They are clearly very busy, so they must make a lot of people happy, not just me. No, they may not be able to get your alterations done as quickly as they did mine, but I will assure you this is the only place I will be taking anything that needs to be altered or dry-cleaned! Hurray!

They are very nice people. But the quality of care is some what lacking unfortunately I brought my…read morecoach purse in for cleaning because I had spilled something in it pryer. It came back to me with 5 lines across the front of it!?! Not sure what they did to cause this but I am not happy with the results. I paid 40 bucks on the spot to get it back like this. It's very unfortunate and I have no idea of what to do or say. I'm very upset. And I don't think.it can be fixed being that it's leather Maybe it's my fault for bringing it to a dry cleaners.

Great service with kind and hardworking people. They really show their appreciation for their…read morecustomers and I'm happy I trusted them with my clothing!

I have become a repeated customer for my alterations and dry cleaning services most of all the…read moreworkmanship that was accomplished on my SPIEWAK jacket which was the replacement of the reflective stripes The quality of is extremely satisfying- I'll be bringing in another jack for repair- Thank you for your assistance and quality workmanship

Too expensive. $46 for a single jacket…read more Quality and reliability is good. But the prices are ridiculous. They don't publish a menu and don't tell you the price up front. They said this coat cost $46 because it "had a lot of hair." So they have some opaque variable pricing system. Be prepared for surprises! Next time, I'll just spend a couple minutes running over my coat with a lint roller and save the $46.

I cannot describe how utterly disappointed and extremely disgusted I am at the service I received…read morefrom this dry-cleaning establishment. After many years *Decades* of patronizing this business and being quite happy with the service, I had a major problem with a coat that I picked up last March. I brought it home and stored it for the next year, as I always do when I season out my clothes, and that particular coat. This time when I took my coat out to wear in early December or late November, I noticed that the fake fur on two areas of it was blunt, short and looked like it had too much heat to the area so the fur shriveled up. One side was extremely shorter and I said to her it looks like it was cut. Not saying that's what they did but how it looked. The long pointy tips and fluff to the fur was gone. To make this awful story short, I brought it in, showed the owner and she met me with no responsibility what so ever ! She excitedly told me that they don't cut ! I said, I would not think you did, and did not say you did, but look at the difference from the fur area that was not compromised, and pointed to the area where it was blunt and short, and said it probably melted, when maybe the steam or whatever they cleaned with got too hot. She denied while repeatedly saying, "we don't cut!" She was extremely defensive. I told her I had photos of how it was, she then said it was the way I stored it ! Putting the blame back on me ! So she suggested I leave it with her, I could pick it up 3 days later, they would brush it out ! BRUSH WHAT OUT !!!!!??? It was shorter, there was not anything to brush out to make it match the areas that did not change. And frankly, I tried that at home to no avail. She was becoming so hysterical, and defensive and not taking any responsibility on the obviously damaged garment that it did not make me feel any better. I could tell there would be no compensation or apology on their mistake, so I became upset, plus there was another waiting customer. It was becoming embarrassing ! So VERY disappointed ! NEVER have I received such horrid customer service ! Ha ! and I even paid for the dry cleaning I picked up before we discussed my coat so I was not out for monetary compensation. I don't know what I really wanted, but I know it wasn't to feel bad, or made to feel like there was nothing that they did wrong at the very poor drycleaning hack job on a coat I loved that was not their mistake when they were the last to have it. I should have been more defensive and upset, not the business owner, who really made me feel awful ! Finally I took it back and said forget it, you're obviously not going to accept responsibility or any type of compensation, and your lack of control is upsetting, she said, "ok" OK ?!!! Obviously they don't need or want my business. And that's OK. I believe in Karma ! Oh, and by the way, I took it to another dry cleaner asked if they could brush it out, and would that help-- HAHAHA no. AND by the way, they told me what probably happened and IT WAS THE MISTAKE OF THE CLEANERS ! Of course it was ! My Michael Kors coat IS destroyed. Photos will come ! Beware, It's good at this establishment until it isn't. smh SMH ZERO STARS BECAUSE THIS SITUATION WAS APPALLING and NASTY !

They were supposed to dry clean two letters jackets from 1998 and 1999, and they wash them in a…read morewashing machine twice and total ruined them. The white portions of the jacket and patches turned pink. He said there is nothing they could do about it and they did not have insurance to cover it.

Very quick turnaround and all my blazers looked brand new. Definitely will rely on them for all my…read moredry cleaning from now on.

This is the cleanest laundromat I have ever been to. There are many two, three and five load…read moremachines available. To pay to use the machines, there is a card machine that you can charge to. I reloaded it once. The machines are unkept and all were in working order. A two load wash is $4.95. The 5 load wash is $9.30. It's perfect for the blankets and bathroom rugs I brought in. The machines are efficient and do a double rinse. There are also different size dryers for bulky loads.

Update: dropping stars because of racism. I came in to do a simple load today and the woman working…read morein a brown ponytail and loose black tank top showing her purple bra decided to pull this big hose out the wall, almost hitting my ankles multiple times and brought it over to vacuum around my bag and my feet. Then she went AROUND the Caucasian male next to me without disturbing him at all. She took a good while vacuuming by my bag and my feet and then just swung that thing around the entrance before having it roll back up and asking the male if he needed assistance. The rumors about this place were true