We have used Morningstar Storage since 2021. Our daughter attends the University of Tennessee in…read moreKnoxville and she comes home every summer. Mike and Beth are absolutely terrific. They are so welcoming and have helped us with our storage needs. They have very reasonable prices, they have promotions where you get a month free. We rent for 3 months at at time and come back again the following summer. The place is very clean, modern, and has everything you need to help you get your belongings stored. They have unique locks for sale that we have used multiple times. I firmly believe that ALL student from UT should use Morningstar

We were moving across the country from Nebraska to Tennessee. I called multiple storage facilities…read moretrying to find the right one. From my very first phone call to Morning Star Storage to the final point of moving in, they exhibited absolutely outstanding customer service. Beth was so helpful and accommodating to help me find the unit I needed; she even went down and took pictures of the unit to email me so I could see them from afar. Kathryn the manager helped me to make all the necessary coordination and arrangements for the drop, unload, and pick up of our POD. All the other storage units I called were not willing to coordinate with a POD drop off and pick up at their facility. Kathryn and Beth were both highly responsive to any phone calls or emails I made with questions or concerns. All in all, they made a very difficult process of a long-distance move extremely easy. I would 100% recommend this storage facility to anyone who needs a unit and wants outstanding customer service.

They accommodated my short term need while visiting family in Knoxville over the holidays.read more

Best storage in West Knox! Really great owners/managers. Would trust them to keep my belongings…read moresafe any day!

Rented a building from here,this place is very clean,secure,safe.The lady that runs the place is…read morevery helpful, accommodating,and extremely nice.We are doing a long term storage and I am confident our belongings will be fine

Rented a unit from them for less than two months. Had all of my furniture/ clothes/ everything I…read moreowned in there except necessities while my family and I found a new house to rent. Went to move my items out August 10th to find my unit completely infested with cockroaches. Went to speak to the lady working in the office and she said "We can't control what other people bring in." No solutions. No apologies. I have no choice but to move my cockroach infested things into my new home, which now I have to pay for an exterminator on top of the costs of moving into a new place. I called and left a message asking if there was any way to resolve this (I would think a good business owner would do something about this), but I still haven't received a call back. Regardless if "you can't control what others bring in", you can take preventative measures for infestations and refund people for the unit rent or SOMETHING. I will add photos of just a few of my things. Take your things somewhere else, people!

This storage facility has the most selection of sizes for the lowest prices. The lady that runs it…read morewas very helpful. She showed me several units and they were all super clean.

Great customer service. Well maintained…read more Safety measures. Fair rates. Climate controlled Forklift assistance Multiple entryways The staff will help you if you get lost inside. (So I've heard).

I was only a customer for the day since I buy storage auctions, but I was treated like a long-time…read morecustomer from the moment I arrived. David and his staff at Mini Storage Depot on Northshore Drive went above and beyond to make sure I had an outstanding experience. Typically, storage locker buyers are treated a little differently, but I never felt that way here--not even once. The professionalism, respect, and genuine friendliness of the entire staff truly stood out. If you're looking for a storage facility, I can confidently say this team is hands down the absolute best I've ever worked with. Highly recommended!

This is my favorite storage place to date. The employees are super friendly and knowledgeable. It…read moreis staffed 6 days a week. It is climate controlled. They have many sizes unites available to choose from, so this can accommodate many different situations. There is covered unloading that also accommodates moving trucks. They have trolleys and carts available for use any time your there. They also sell moving supplies. We have never had any issues with the staff or facilities. If your in need of storage you can't go wrong here!

These folks are Great!! Prices are good, and they work with you!!…read moreGary is the Best!! He will help you with determining the size of the storage unit you need.

More things were broken and damaged than I can list in this space. They even caught a box on fire…read morefrom setting it on the stove and somehow turning a burner on. They dropped residue on the floor and burned places in the floor. They also damaged a hutch and knocked a hole in the wall at the same time. We had broken dishes, scarred, furniture, and worst of all the manager refused to talk to us for a long time. It was a nightmare of a move and we have moved several times. A few things were eventually repaired but not everything like the ceramic angels from our mothers' funerals that were beheaded. They were triple bubble wrapped and also wrapped withh other packing material and nothing else was in the box with them. There was too much damage to write here.

Stay away from this company. They delivered a mattress for mattress firm and their drivers run over…read moreand destroyed a basketball system that cost $2,100. It's been over two months I have many emails from Jeremiah claiming it was ordered and of course it was a Lie which that is all I have got from him! But I'm sure if I had drivers that destroyed something of his he would want it to be replaced as well! not sure why the name of the company is Christian brothers. because nothing he does is Christian like! Now they stopped communicating. Sad way to do people. If I can figure out how to do it, I will upload pictures of his email, showing the way this company does business