I've used these kennels 3/4 times, for short breaks and longer holidays. My dog, who I love…read moredearly, is happy to be left there and when I pick him up he always runs back in to say goodbye to everyone. I find the staff very friendly. They have always been keen to give me updates when Im away for a few weeks. I haven't had a problem.

If you love you pet please don't use this kennel I made the mistake and paid highly. My dog took…read morepoorly and they did nothing even sent her home covered in her own mess. Only left her for 24 hrs woundnt even give 1star but had to

Mr Metcalfe was downright rude and aggressive, not allowing me to say goodbye to my own cats and…read moreusing worrying phrases such as "the world doesn't revolve around three cats". He failed to listen to the dietary requirements of my cats, and did not follow instructions provided. Fed them kibble they are allergic to. Mocked me when I cried because of how rude he was being, and how worried I was about leaving them in a cold, damp, unfamiliar place. Would not use again.

We have been using Scooby Doo's for years. Over this time they have worked with all three of our…read moredogs, and they are wonderful!! They are obviously dog lovers and take great care of our dogs. Our dogs always look great and the dogs are happy when they leave. We highly recommend Scooby's!