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    Updated 2 months ago

    Services - Hiller Law Offices

    Trust planning

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    Sterling Lawyers

    Sterling Lawyers

    1.4
    (18 reviews)

    I was very reluctant to hire an attorney because I've never had the need to do so, but I'm so glad…read moreI did! Attorney Knighton did a great job and was truthful about every step even if it's not what I wanted to hear. Every one I spoke too was helpful and I never felt left out in the cold. In the beginning I was quoted a fixed fee and they stuck to it. I'll admit that I had some sticker shock when I first saw it, but now that everything's done I feel lucky that I wasn't overcharged or billed hourly.

    I hired this attorney because I expected the level of skill, preparation, and advocacy that comes…read morewith hiring a licensed professional and paying thousands of dollars for legal representation. I did not expect a guaranteed outcome, but I absolutely expected someone who would know the law, prepare me for the process, communicate with me, and advocate for me in court. I did not receive that from Lindsey Houghton. From the beginning, I had to chase my own attorney for answers. Very little of the legal process was explained to me, and I was constantly calling and emailing with basic questions because I wasn't being kept informed. Responses were often delayed, leaving me to figure out far too much on my own. What was most frustrating was that I was initially told my role as the children's primary caregiver and my documented safety concerns would be central to our argument. Then, immediately before the first hearing, the strategy completely changed without any meaningful explanation. I walked into court completely unprepared for what was about to happen. The hearing itself lasted about ten minutes. Opposing counsel presented their position while my attorney offered virtually no advocacy for mine. When it was finally her turn to speak, she mumbled through her comments, was interrupted by the commissioner, and then simply stopped. She never redirected, never asked to finish, never made sure my position was fully presented, and never fought to have my concerns heard. Afterward, her explanation was essentially that the commissioner cut her off and there was nothing she could do. That answer was unacceptable to me. I didn't hire an attorney to give up the moment she was interrupted. That hearing set the tone for the rest of my case. My concerns were about the children's safety, yet I left feeling that I had been portrayed as a controlling parent instead. I expected my attorney to clearly distinguish between a parent raising legitimate safety concerns and a parent trying to control the other parent. She didn't. After the hearing, instead of discussing how to address what had happened or how to better present my case moving forward, I was told this was how things were going to be, that I needed to cooperate, and that if I wasn't happy, I could find another attorney. Looking back, I honestly feel like I paid thousands of dollars to have someone sit next to me while my case was pushed through the system. I could have represented myself, spoken for myself, and walked away with a better result without paying for representation that, in my experience, provided little meaningful value. I hired an attorney because I expected expertise and advocacy. I did not receive either, and I cannot recommend this attorney to anyone facing a custody case.

    Hiller Law Offices - tenantlaw - Updated August 2026

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