I have been a patient at this office for my entire life over 25 years and throughout that time I've had the opportunity to see several wonderful physicians, especially Dr. Futrell and Dr. Tolbert. Dr. Futrell, in particular, has gone above and beyond not only for my health, but for the health and wellbeing of my entire family. Her compassion, professionalism, and genuine care for her patients are unmatched. She has an incredible ability to make you feel heard, understood, and truly cared for during every visit. What makes Dr. Futrell so exceptional is the rare combination of her intelligence and her kindness. She is extraordinarily knowledgeable, yet still takes the time to connect with her patients on a personal level. In all my years, I have never met and truly do not believe I will ever meet another doctor as compassionate, dedicated, and brilliant as she is. She has made a lasting impact on my family's lives, and we are endlessly grateful for her care. read more

Quality of care although my provider for over 20+ years is leaving in November so unsure if I will stay or find someone closer to home. I had the best all those years. No one can bet the quality of care that was provided with my many issues. I was highly blessed to have had Mr Harris PA for all those years to take such excellent care of me. I won't forget that and will keep him and his family happy n my prayers. Best wishes in his upcoming endeavors . read more

I really liked this office when I first went in 2017, it has went downhill since then. Getting in is nearly impossible, getting a call back is nearly impossible. This office and nurses do not call you back, I have been told 2-4 hours on multiple occasions with no response, and medications go un-filled. They then get huffy and act like you are inconveniencing them when you call to follow up. The staff is generally rude, and condescending. I would not recommend to anyone. I will be finding a new primary. read more

If I could give this place -10 stars I would. They are awful. Horrible. My elderly Mom has been going here for years and they NEVER return her phone calls. NEVER. She recently has been vomiting brown liquid and they never called her back! She asked for a nurse to call her because she trusts this place, for what reason I have no idea, and days later NO RETURN CALL. She has had frequent intestinal issues...no referral, no seriousness about her condition at all. They told her to take OTC medications when she had a serious appendix problem. Stay far away from this place. read more

I am writing on behalf of my mother. She is an 80 year old patient of Dr Turner at Hillsdale and has been in and out of the ER four times in the last month for excruciating pain that radiates from her groin to her back. Her last visit to the ER, less than a week ago, she was admitted for 4 days while the staff doctors tried to assess her condition. The Staff doctor called Doctor Turner several times to consult, but she did not return his calls. My mother was released 3 days ago with no pain medication and went to see Dr Turner for a follow up. Dr Turner response to my mom was to say she is having "back problems" and scheduled an MRI for later next week. My mother woke last night in excruciating pain - she has no pain medication. To add to the problem, she has not had a bowel movement in 6 days. Neither the hospital or Dr Turner addressed this issue. My sister and I have both been trying to connect by phone with Dr Turner for the past hour, but we have only been put on hold for a lengthy amount of time and three times disconnected. My sister was able to speak to the answering service ~45 minutes ago and was told a triage nurse would call back. Almost an hour later we have had no response from the Triage Nurse, Dr Turner or anyone at Hillsdale. This is by far the most incompetent group of practitioners I have ever dealt with - or not dealt with as the case may be. read more

I was let go from this practice due to canceling my appointments. When I first went in to see Hiarata he said there wasn't a problem if I needed to cancel.. I have a disability and have shingle outbreaks. So I am always careful not to expose people. It's okay that he doesn't want to see me. Last year he refused to give me a referral to an oncologist after my GI doctor found masses. So that would have meant 2 more weeks so a family doctor could agree with a specialist that said you need to get in the oncologist now. My wonderful GI doctor did the referral and most likely saved my life. I selected 1 star because it said I had too. This practice should be shut down.This person that calls himself a doctor should have his license taken away. It appears this man has more pride than sense.. My numbers are so out of normal range. I need to see a family doctor and I told them I did and the issues. So he will not see an elderly lady that has serious issues on several blood tests. I hope everyone that reads this will get the full picture of this man that swore do no harm. It's not like he's booked to the top. And I never just didn't show up. But, now I have the opportunity to find a GREAT DOCTOR. So, do you and your children a favor stay clear of this practice. It could mean your life!! read more

My practitioner is P.A. Ryan Vann. He is an exceptional health care provider. Over the course of numerous years, this provider has called in emergency medication for me while I was traveling (literally on the road) to Florida, signed numerous medical documents for my education in a timely manner, faxed over my MMR, chicken pox, Hepatitis B tests, tuberculosis skin test records, etc. the day that I needed them. Needless to say, this provider has been punctual, loving, and dedicated to his profession and my personal healthcare. I recommend finding a dedicated/loving health care provider and get their work email address, if it's possible. After you've established a strong and trusting physician/patient relationship, contact them directly via email. Just use it cautiously. I hope this helps! Respectfully, Emily Tierney read more