1. Hilton Phoenix Chandler

    1. Hilton Phoenix Chandler

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    Chandler, AZ

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    Hilton Phoenix Chandler

    3.8 (149 reviews)
    ModerateHotels
    Open Open 24 hours

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    Pool was the best redeeming quality of this hotel
    Alex C.

    I want to start by saying the hotel is not bad , but it's not great for the Hilton. Pros: good location , good parking , nice lobby , pool is small but very clean Cons: the room . For 350$ for 2 nights you expect quality . The room is old , dated , and overall tired. The beds are comfortable I must say but old Carpet, furniture , and the tv. On day 1 the tv wouldn't work. The direct tv box kept resetting itself and we couldn't watch anything. This happened several times and had to have team members come up and basically say " well if it keeps happening just call us up". But we shouldn't have to do that . I want to make this clear the tv ARE OLD AND NOT SMART. Next con: the bathroom . Overall not bad but the shower pressure is horrible , and the overall tub and shower is old and leaky. I would not stay here again.

    Monique W.

    I had a wedding to attend to during a weekend visit at Phoenix. The hotel that was recommended for the wedding to stay at was the Hilton Phoenix Chandler. I had a two night stay from Saturday through Monday. The drive from Phoenix Harbor International to the hotel was approximately 30 minutes. There is plenty of free parking available for the hotel. As soon as you walk in, you'll see a variety of seating in the lobby, a restaurant, bar area, and a snack shop. As a diamond member, the check-in process was a breeze. I waited to do it in-person since I wasn't able to select my room through the Hilton application. The hotel was able to check me in around 2:00 P.M and provide me a key card to the room. There wasn't any available upgrades at the time. I also asked about the lounge since the Hilton application stated that the Hilton Phoenix Chandler had one, however, when I asked the front desk, the team informed me they stopped offering a lounge at the property. The room was clean and 2 waters were provided upon the initial stay. It was spacious. Plenty of storage available. There was also a refrigerator, office desk, and an iron. The King room only had a shower, not bathtub. Unfortunately, room service wasn't offered during our stay. We had to go to the front desk to pick up towels, extra soaps such as shampoos, conditioners, as the front desk informed us calling that it could take hours for the items to be delivered to the room. The team had recommended that we come to the front desk to pick up the items. During our nights, the room were pretty quiet for the most part. You could hear next door entry/closing of the hotel room doors. The hotel does have a beautiful outdoor pool with plenty of seating. We didn't get a chance to eat breakfast that was offered at the hotel. It was slightly expensive during our stay in March. I'm not sure if there were a lot of conferences on-going, but overall, we enjoyed our stay at the Hilton Phoenix in Chandler.

    John G.

    Not near as good as my previous visits. I requested the 6th floor and was given the third. The faucet leaked all night and the room wasn't cleaned thoroughly from the previous guests (especially the commode). But worst of all is the Air Products Factory across the street that makes commercial grade loud compressor noises late into the evening. If you stay here, request a west-facing room, not east-facing. Staff is nice here, and cash is worthless at the bar and restaurant.

    Suzanne B.

    Some good ... Nice hot strong shower. Room was clean. Bathroom had nice lighting. Service/employees were nice. Allows pets. Good location by the mall, plenty of shopping and restaurants. Some bad... Needs updating, see pictures of hole in the ceiling and water leakage from shower. Loud pounding noise every time the heat shut off. Restaurant not open. Doesn't offer complimentary coffee.

    Toilet filled with paper towels when I got to my room and obviously not cleaned.

    Horrible hotel! Horrible customer service! horrible front desk! They apparently think it's okay to give diamond members hotel rooms without working plumbing and toilets. Not only did they not give me a new hotel room because they were sold out, but they did not give me a refund because maintenance did not show up. They don't deserve your business stay at the hilton garden inn chandler! They are disgusting people and deserve to go out of business. Please see the evidence below!

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    Great stay but it was kinda noisy because of some oil place but it wasn't a problem. Great place to stay in Chandler arizona

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    Page 1 of 4

    Ask the Community - Hilton Phoenix Chandler

    Do they have Ethernet ports in the room?

    Room 623 has 4. Not sure if every room has them or just the Executive side.

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    Review Highlights - Hilton Phoenix Chandler

    We are staying at the Hilton Chandler from December 29, 2018 to January 1, 2018.

    Mentioned in 5 reviews

    Read more highlights

    Cambria Hotel Phoenix Chandler - Fashion Center - Dining room and bar

    Cambria Hotel Phoenix Chandler - Fashion Center

    (83 reviews)

    $$

    This is our 2nd stay and we will continue to stay here anytime we visit Chandler. The staff have…read morealways been welcoming and helpful. It's a Great location- close to a mall, the downtown area, great restaurants and more. We booked a suite and it was a comfortable 3 night stay. Loved the games in the lobby. We played foosballl, pool, chess, pacman... And made use of the onsite gym. A lot of equipment and space. Easy walk to a few really good restaurants. A few notes - the in room fridge wasn't working great but they said they were working on getting them all replaced. And this stay vs the last they charge about $10 per night for parking in their outdoor lot, but if you're a member of the rewards program maybe it's waived(?)

    I would never recommend this hotel…read more I originally booked a 3-night stay but ended up arriving a day early. I called the day of my flight to add another night and was told it was no problem but it would be treated as two reservations and I would need to check out Sunday and check back in. I checked in around midnight Saturday and paid a $100 deposit. On Sunday I left my room with the privacy sign on the door. Around 3pm the front desk called telling me I needed to return immediately to check out and check back in for the second reservation. I returned within about 10 minutes and was required to pay another $100 deposit. When I returned to my room, the privacy sign was no longer on the door and had been placed inside the room, meaning someone had entered despite the sign being displayed. Monday my room was not cleaned. Tuesday my room was still not cleaned and I had no fresh towels. I called the front desk and spoke with Veronica, who argued with me about my reservations and told me rooms are only cleaned on the third day. At that point it was already the third day and my room still had not been serviced. She eventually brought towels and said staff had "dropped the ball." Tuesday night I asked Lena at the front desk if I could extend checkout until 2pm because my flight was later. She initially said no, then said it would require a fee but couldn't locate the policy anywhere. After calling Veronica she told me the fee would be $55. I declined and asked how late I could stay without a fee and she said 11:30am. When I returned to my room my key suddenly stopped working. After I went back downstairs and expressed how frustrating the situation was, Lena later called and said the 2pm checkout would be approved and the fee waived. At 11:30pm that same night Veronica called me from home explaining she had gone home sick, it was her second day as manager, and the team "needed work." The conversation went on far longer than it should have and felt extremely unprofessional. The next morning I left briefly with the privacy sign on my door and returned an hour later to find the sign once again placed back inside my room, meaning someone had entered my room again despite the sign being on the door. At checkout Jacob at the front desk was very kind and helpful. However when management became involved they mostly made excuses for the situation. They eventually offered compensation, but instead of refunding the night I personally paid for ($269), they refunded one of the nights that had been booked using my mother's reward points. In other words, the credit didn't even go back to the person who actually paid cash for the stay. Beyond the service issues, the property itself is poorly maintained. The AC units appear locked and do not properly cool the room. The shower bases are stained brown, the shower caddy is dirty, and metal fixtures throughout the room are rusting. The beds have almost no padding and the pillows smelled strongly of sweat. Housekeeping service was inconsistent and my room was never cleaned during the stay. I have stayed at the Cambria in Fargo, ND and had a completely different experience. Unfortunately this location felt closer to a budget motel than a Cambria hotel. I hope Choice Hotels corporate reviews this property because the guest experience and privacy issues during my stay were far below expected Cambria brand standards.

    Crowne Plaza Resort Phoenix - Chandler Golf Resort - Lobby

    Crowne Plaza Resort Phoenix - Chandler Golf Resort

    (349 reviews)

    $$

    I recently stayed at the Crowne Plaza Resort in Downtown Chandler as part of a group conducting a…read moresite visit before a conference to be hosted at the same hotel in November. I was delighted that we experienced such positive customer service, good food and drinks onsite, and nice accommodations. I ordered a room with two queen beds (though I later learned I would be heading here on my own). As an IHG status member, I received an upgrade to a king-bed suite upon my arrival. The suite I ended up with had a nice living area, a kitchenette, a very comfortable bed, and a balcony (though only to the neighboring street). The staff at the front desk were incredibly helpful with any questions I had. While my colleagues all received a $ 5-off-a-drink coupon, I received that plus a free beverage at the bar. If I didn't want alcohol, I could go into the store and pick up a food item of my choice, which was quite generous. While I didn't have time on this visit to use the fitness center or the pool, I had the opportunity to check out those spaces, which I look forward to using when I return (if the pool is heated in the Fall). I also got a tour of the property, which has great meeting spaces for a group of 150-200 people. I also visited the bar in the lobby and the on-site restaurant, both of which had great service, tasty food, and beverages. I did pay extra for parking, though I had no other choice, and the price was reasonable at only $15 per day. As the Crowne Plaza is a part of the IHG® One Rewards, you can pay $225 USD or pay 40,000 IHG points to become an InterContinental Ambassador for 12 months. This comes up a guaranteed one category room upgrade, guaranteed extended 4pm check-out, one complimentary weekend night per year, Platinum Elite status in IHG® One Rewards (and the corresponding benefits), complimentary mineral water, complimentary internet, dedicated check-in area, single room rate for double occupancy, restaurants & bars credit of up to USD20 for every stay (depending on location), and complimentary breakfast for one each night you stay (Mainland China only). Note that Ambassador benefits only apply to actual InterContinental Hotels. Platinum Elite status includes 60% bonus points, Hertz Gold+® Five Star Status, welcome amenity at check-in, early check-in, 2 PM late check-out, and more. Platinum Elite benefits apply to any IHG property. I certainly recommend that someone in Chandler, Arizona, looking for a hotel consider this as an option. It's certainly worth it! I look forward to returning.

    We have been coming to this IHG resort for the past five years and have always enjoyed our stays,…read morewhich makes this experience even more disappointing. This was, without question, the worst stay we've ever had. Our experience at the bar was completely unacceptable because of the bartender, Zeus. He was extremely rude, confrontational, and unprofessional. We waited more than 15 minutes while he refused to take our order, despite serving or acknowledging others. During the interaction, he directed racist language toward us, which was shocking and completely unacceptable in any hospitality setting. No guest should ever be treated this way, especially at an IHG resort where professionalism and respect should be the standard. The Food & Beverage Manager needs to address this situation immediately. Someone who behaves this way toward guests has no place representing the hotel. We have supported this resort for five years, but after this experience, we will seriously reconsider returning. We hope management investigates this incident and takes appropriate action so no other guests have to experience what we did. 1 star.

    Home2 Suites by Hilton Phoenix Chandler - Guest room

    Home2 Suites by Hilton Phoenix Chandler

    (75 reviews)

    $$

    So I live literally right down the street from this place but stayed here as my apartment complex…read morewas resurfacing my shower and I had to vacate my unit due to the fumes. I opted to stay here given the kitchenette and large desks, which made remote work easy. I stayed here for two nights and it was a great experience! The breakfast was tasty and fresh but it's your typical free hotel carb fest breakfast. I believe they had breakfast potatoes though and I love when hotels offer those. I was able to enjoy the breakfast and had tons of the coffee, as it was good...better than what was in the room. The staff was super friendly and helpful. They offer skillets you can get from the front desk and I was able to cook my boyfriend and I a yummy meal one night. The roll out table was perfect to eat on and it was also very comfortable. I liked how the room had everything I needed from glassware to plates to silverware. The room had a nicer dishwasher than my apartment! The pool area was also super nice and i got to partake in the hot tub, which was also really nice and at a good temperature. The pool and spa are located outside but the area is super clean and there are grills in the area so you can grill up some burgers and hot dogs if you'd like. If I wasn't a Chandler local I'd stay here again but as I said, I live literally right down the street.

    Checked in for a 3 night stay....and we were told to scan some QR code to pay for parking. This is…read morenot Disneyland, this is some podunk part of Arizona with nothing else around it. PAY FOR PARKING? $50 for 3 nights to park in their big old empty lot! No security guard, not gated area, nothing. WHAT am I paying for? That right there will guarantee I'll never stay here again! $50 to park my car in their lot. SMDH

    Hilton Garden Inn Chandler Downtown - Health club  fitness center  gym

    Hilton Garden Inn Chandler Downtown

    (39 reviews)

    I've stayed here multiple times when traveling to the Phoenix area for work…read more Rooms are comfy and include mini fridge, microwave and smart tv. The staff is very friendly! We utilized the meeting space, and breakfast, snacks and lunch were all facilitated by the hotel. The food was really good!!! And I really liked the snack variety. Great location!! Lots of restaurants and bars are all within walking distance.

    We have stayed a few times here in the heart of Old Town Chandler from San Diego. The moment you…read moredrive up the valet are so friendly and upbeat. Actually all staff , from the manager to the front desk to housekeeping are absolutely fantastic! They all have friendly and upbeat personalities! It's refreshing! The rooms are spacious. The carpet may be older but the rooms are super clean and smell fresh! They are also very accommodating as far as Downtown music and being so close to live entertainment, they provide eye sleeping masks and ear plugs. If you want to be in the heart of downtown, there will be fun music and tasty eateries, with the super yummy Back Alley Backyard just feet away! So many great restaurants/grills/bars/coffee shops in abundance. It's so nice that the front desk staff greet everyone walking in with a sincere smile and they get to know you by name. We definitely will continue to make this Hilton a favorite when we make the journey from San Diego! Thank you, for always going above and beyond! Thank you always, for the warm welcome!

    Homewood Suites by Hilton Phoenix Chandler Fashion Center - Guest room

    Homewood Suites by Hilton Phoenix Chandler Fashion Center

    (40 reviews)

    $$

    UPDATE - AUGUST 2025 (TWO YEARS LATER):…read more DO NOT STAY HERE. DO NOT TRUST THIS HOTEL. I stayed here from June 26-29, 2023 while doing training at Aspen Dental. On my last night I woke up with a BED BUG BITE ON MY HAND, pulled up the sheets, and found BLOOD SPOTS ON THE MATTRESS. I went straight to the front desk. The clerk brushed me off, rushed me along, and never moved me to another room. They "cleaned it" like it was nothing. NO MATTRESS ENCASEMENTS. NO PROPER INSPECTION. ZERO ACCOUNTABILITY. That negligence followed me home. Within months I had a FULL BED BUG INFESTATION IN MY OWN HOUSE. Thousands of dollars gone. Countless sleepless nights. Two years later, I am STILL dealing with the fallout of this stay. And here's the kicker: I am NOT the only one. This hotel has a PUBLIC HISTORY of bed bugs: * Sarin T. (4 years ago): "BED BUG ALERT - live verified bed bug in the box spring, hotel refused liability." * Joseph B. (4 years ago): "BED BUG ALERT - woke up with 10+ bites overnight, management brushed it off." Now my case in 2023. Same story. Same property. SAME COVER-UP. This is a pattern of negligence, not a mistake. And shame on ASPEN DENTAL for knowingly putting trainees in this dump. If you value your health, your sanity, and your home: STAY FAR AWAY FROM THIS HOTEL. Bed bugs don't just ruin your night. They follow you home and can ruin YEARS of your life.

    Traveling through Phoenix. Close enough to access Gateway Mesa Airport without having to pay…read moreexorbitant high rates for a hotel stay. Easy to access the 202 for a fast drive, especially for an early flight. Quiet, clean, spacious. Friendly staff. Like other reviewer mentions, great water pressure and hot water that doesn't run out!

    Sheraton Grand at Wild Horse Pass

    Sheraton Grand at Wild Horse Pass

    (372 reviews)

    $$$

    This resort is pretty isolated, so plan accordingly. There are 3 restaurants: one on the pool…read more level for breakfast, lunch & dinner. There is a cafe/bar for lunch by the pool. The 5-diamond restaurant is booked months in advance and crazy expensive. There is a micro-Starbucks on the lower level but no stars or prepaid card use. Around the corner from them is a bar with appetizer options. Sit by the fireplace & sip your coffee. The resort is HUGE, so get used to a stroll to most venues. It's generally a long way from the lobby to your room, and from the self-park to the lobby. If you don't care about a view, book a basic room. The more expensive standard rooms are the same size, but have better views on higher floors. Executive, Governor and Presidential suites are definitely bigger. The public areas are exceptionally well-kept and extensive. There are lots of places to explore on the property, plus golf, spa, a horse stable next door & casino gaming next door, if you're so inclined.

    Part of Marriott, Sheraton Grand at Wild Horse Pass is a popular spot for vacation/get-aways,…read moreconferences/meetings, and as a wedding venue. We stopped by here after having a spa day near by, and we enjoyed the main lobby upstairs - They have some stores located on the lower floor, and their entryway is nice. They have a couple of restaurants and a bar area for both staying and non-guests. If you're lucky, you may catch a live music performance! +large resort +live music

    Hyatt Place Phoenix/Chandler-Fashion Center - Guest Room

    Hyatt Place Phoenix/Chandler-Fashion Center

    (93 reviews)

    $$

    Great hotel stay for my son's travel ball. We booked a 2…read morequeen room The Pros: Free breakfast and free parking. Close to lots of food and shopping. They made breakfast accessible a little before 7 on the weekend. We were in a rush to get our son to his games at 8 so that was so appreciated. They have a gym that is open 24 hours, has good basic equipment queen room has a separate sitting area and there are 2 tvs in the room. Microwave available downstairs, I knew in advanced our room didn't have one, so I was happy to hear that. Nice lobby area, food available on site, office area if needed. The Cons: Our refrigerator was on the lowest setting but still did not really keep our items cold The hotel is on a main road, it can get pretty loud. Thankful for my good ol sound machine. Beds were a little hard. Layout of hotel is confusing. Service was for the most part friendly, the room was clean. Breakfast was basic hotel breakfast but everything was cooked well. Did not see yogurt which is something I always like to have. Overall I would stay here again.

    I had some points expiring with Hyatt so I decided to do a staycation at Hyatt Place…read morePhoenix/Chandler-Fashion Center on a Friday. Located in Chandler, this Hyatt property is right across from the mall and quite a few bars and restaurants. Parking is easy in their complimentary lot. Overall, it was a pleasant stay. The rooms are comfortable. It's not luxury, but it's solid. Clean. Pretty much everything you need. The water pressure in the shower was really nice. The bed was comfy. No microwave in the room (there's one in the lobby) but you do have a mini fridge. They have an outdoor pool (though I didn't use it). Plus free breakfast. Which was mediocre but they do have some hot options including scrambled eggs, breakfast sausage, and biscuits. They're also a pet-friendly hotel (both dogs and cats for a surcharge). If you're looking to eat outside of the mall, some good options right around the corner are Mexicano, Cooper Hawk's, and FIrebirds.

    Hilton Phoenix Chandler - hotels - Updated September 2026

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