New to area. Needed general pest control with warmer temps. Very kind professional and on timeread more

Its always a blessing to find a family business that has been in business this long. Rick has been…read moreservicing me and my family for over 24 years with no problems. Always polite, and answerers any questions you may have.

Very patient with explaining process, expectations and outcomes. Went above and beyond in dealing…read morewith gaps in wall-foundation junction

Very quick response to my inquiry. Our yard is covered in ants and they were quick to come out and…read morebegin treatment. Friendly staff

Update; (May 19, 2025) I need a bait trap replaced. We have made 6 calls over the last 3 weeks. One…read moreregional "do nothing" manager promised last week that they would be out "tomorrow". That did not happen. There have been no follow up calls at all. This service is now so bad that it is almost comical. This has to be the absolute worst service as an existing customer that I have ever had, the shame of it is that no one at the office seems to care (AT ALL)). We have paid a decent amount of money to be ignored by this under performing branch. I need to be contacted by management and compensated for this AWFUL lack of service. On the website a gentleman is listed as branch manger. The big reason we went with orkin several years ago was because of him. Evidently, he has been promoted beyond his effectiveness. If this wasn't such a high dollar change over we would be gone. Please change my stars from 5 to zero!!!! Orkin is now a joke.

THIS COMPANY IS GARBAGE!…read more I am shocked at how bad and overpriced this company is. They never keep appointments and twice now they've cancelled an hour AFTER they were supposed to be here. Last week the appointment was between 10-12 and he sent me a text at 11:20 saying he and his daughter have the flu. This was after he showed up on the wrong day (appt was Thurs and he showed up Wed when we weren't home) Now I get an email stating they don't even know when they can reschedule, so bugs are starting to come into the garage and I'm sure soon the house, because they're almost a month behind. We're having our yard sprayed, so we have to notify the groomer next door and neighbors behind us so they can keep their pets inside for 35-40 minutes after spraying, so that's twice now I've had to tell them never mind. It's getting embarrassing. I wish that was the worst thing that happened, but a sales rep came over to discuss termite control and for some VERY strange reason decided it was perfectly fine to talk to me and my roommate about one of his clients having a sex dungeon and went into details about it. We were shocked into utter silence and all i could think of to say was "To each their own I guess". I called the branch manager immediately after he left and said I would file a sexual harassment suit if he ever stepped foot on our property again. I really thought they were the elite pest control company, but now I have to start the whole process over again with another company and because of this debacle, I don't know who to trust.

So far so good. Very responsive and they have killed our whole lawn (which was mostly weeds lol)…read more And hope to work with them to resurrect it and have more grass as time moves on.

I put in new sod over two years ago and have had Father and Son taking care of it the entirety of…read morethat time. The yard was lush and green for over a year. Then a new weed popped up and everywhere they sprayed it killed my grass. After already replacing the sod once and then killing it again they then claimed that we were not watering enough even though there were no issues for over a year with the sod, and they had admitted to killing the grass the first time around. Should have been more than enough to kick this company to the curb, but we were still we were working with them to see if we could get it resolved. We had a consultation with Buddy, the owner's son, and while I was trying to show him the weeds growing through the lush parts of the lawn (as he claimed it was being opportunistic) he didn't bother trying to look at what I was showing him, very rudely interrupted me multiple times literally holding up his hand to my face and saying "Stop", told me I was wasting his time, and that I was not listening to his expertise, the very thing that was under scrutiny. I was not being rude or overly aggressive in any way, but very concerned and yes, saying "hey I don't buy your explanation here is my evidence" but that was too much for him to handle I guess. These pinch-a-penny businesses are terrible at business and their profession apparently. They are so scared to spend a few hundred bucks fixing the issue they caused (I literally pay them to solve these problems because I don't have time to) which would continue getting more than enough business from us to cover whatever the cost is, but instead they are arrogant and condescending and flat out rude and lose all future business from me and anyone I associate with. They dragged their business name through the dirt today. Don't waste your time with these guys. Honestly, even if I was totally wrong, the way he acted was seriously unprofessional and would have lost me any job I have ever had. I guess nepotism pays however. In the end, after two years of paying for their services, my yard is terrible looking and yeah I guess it really is my fault for making the mistake of using Father and Son.

Rachel is BEYOND amazing. She is thorough. Explains everything she's doing. And even pointed out…read moresome leaks that could lead to future bug problem. I've never experienced such a high level of customer service. That girl deserves a raise! And yes...I want her to take care of my house every time.

They may not like me saying this, but they gave me excellent advice over the phone. They told me…read morewhat to look for and said if I found real evidence of termites after opening the wooden window sill, to call back. If I have a need in the future, I would not call anyone else.

I have Bryan Pest Control for Lawn, Pest and Termite care and have never had an issue. They are…read morealways on time for scheduled and recurring care, and always call just before arriving so I can bring my pets indoors. I also highly recommend using Bryan for Lawn Care! Tim is my lawn care tech, my lawn has never looked better, and his recommendations and advice are always on the money! I've dealt with some of the National Companies in the past and they don't hold a candle to Bryan's Service Level or value for me!

I called Bryan's for a termite inspection waited two weeks for an appointment . no technician…read moreshowed only a sells man who went straight to sells talk and I never got my inspection. some customers actually have concerns for their property and are willing to pay for a service but I couldn't even get the free inspection from them. how do you even know what I need without an inspection?

You charged $120 for Mosquito We have more mosquitoes than…read morebefore. Maybe bad product Please address this or cancel service Sorry ‍ Pansy and Alexander Knight

Wonderful experience, he is very knowledgeable. Got rid of my ant and spider issue. Highly…read morerecommend!

Mike answered his phone on the first or second ring. NO clumsy answering service press 1 for this…read moreand 2 for that. Thank you for answering your phone. Next, he took the time to explain quickly and accurately what I needed in order to sell my Gulf Breeze florida home. He mentioned he does not do the WDO bond I need as a seller anymore but he would connect me to a man he trusts. I texted him my information and he passed it onto Todd. Thank you for giving me great speedy customer service and taking time to answer my question even though you don't do this work anymore. If I was keeping the FL house I would absolutely hire Mike to handle our regular pest control maintenance.

Mike is awesome. He came to my house. Assessed my needs and handled business. I needed rodent…read morecontrol and pest control services. His services are worth the money he charges. You get what you pay for.