We are new to the Dayton area and wanted to find a reputable cleaning service for our residence…read more Fortunately we found Castle Keepers. What a great organization. They have been absolutely everything we wanted in a cleaning service: professional, reliable, thorough, timely, courteous, honest, etc. We opted for a bi-weekly cleaning since it is just two people without pets. They have consistently done an outstanding job. They are a bonded company and thoroughly vet their employees. This was extremely important to us and gave us added peace of mind. We trust them implicitly. If you are looking for a truly professional cleaning service I highly recommend Castle Keepers.

The quality control and attention to detail is lacking with this company. I even gave this company…read morea second chance. The first time they "cleaned" they forgot an entire floor of my house. What they did clean, I just felt like they wiped things down in the house and didn't really feel or look clean. The edges of the wood floor along baseboards was dirty. They wiped crumbs from the kitchen table onto the chairs and didn't clean the chairs, etc. They did come back out and cleaned they rooms they had forgotten and also re-cleaned our areas of concern. I was pleased when they were finished. The following month I gave them another shot. This time they got all the rooms but it just felt wiped down, not clean. The front of the fridge and my trash cans weren't wiped down. One bathroom, which gets the most use, wasn't cleaned sufficiently. You could also tell whoever did the shower doors cleaned the upper parts of the glass but only bent down so far. The bottom few inches weren't cleaned. We could actually see the wiping swipes where they cleaned and where they had stopped. They did reach out to me after the cleaning to see if I was happy. I explained I wasn't and they offered to make it right, but I already gave them 2 chances. That was enough for me. If you're looking for attention to detail, I would look elsewhere.

Terrible service! While preparing for a party I decided to give this place a try because despite…read morespending a good chunk of my own time cleaning already I knew I could use the help. Spent over $200 and the house was still a mess when they left. Shelves weren't dusted, they did not move anything around on the ground when they were sweeping, mopping or vacuuming, left behind a lot of debris. Keep in mind, I had already gone through the house and pre cleaned myself, baseboards and all. I was looking for somebody to come in and finish up the fine details because I would be short on time. Specifically asked them to vacuum the couches and when I booked the service they said absolutely, not a problem. After they left it was clear they had not touched them at all. I was on site during the first half of the cleaning but had to leave for the second half, and they assured me that they would finish the job well and that it would be fine. Having used other cleaning services in the past, I did not feel uncomfortable leaving the house while they were still here but what a mistake! I had to have them come back and finish the job because I got back 20 minutes before they were supposed to be finished, and they were already gone yet charge me full price! I looked around and realized all of the spots they had missed, including the couches. The service sent the cleaning crew back, but I was out of the residence again. I had left my good vacuum cleaner out since I had been using it a few days prior and after they left I realized they they must have used my vacuum because the release button was now broken. Having just used it a couple of days before, I knew that it was working fine until this cleaning crew had come out. They did not clean the tops of the tables, there were little cobwebs and dust up on ceiling vents that I had assumed they would vacuum as well or clean out. Even the mopping they did in the kitchen was atrocious. There was still food on the floor under the table from breakfast! Absolutely would not recommend this company whatsoever, I am appalled at how horrible this was. What a waste of money! I've tried other cleaning services in the past but wanted to try to go with a smaller local business, won't use them ever again. Back to the tried-and-true services that are further out!

This is a great company and the owners work with clients to help as much as they can. Very friendly…read moreand professional employees.

Ash and her crew have taken over the janitorial services for my center. and I have nothing but…read morepositive things to say! They are timely, professional, and very easy to work with. We can see the improvements in the cleanliness of center already!

Great service & a quality job , I use Tyff's on a regular basis …read more happy Customer. Floors , windows , inside cabinets , refrig. , stove . And do like me & schedule those things you don't think of & dont require cleaning every visit. Great pricing even when I have those extra items.

Incredibly frustrating experience. Scheduled a home cleaning a month out and everything seemed…read moregreat. Agreed on a 2pm appointment. At 2:15 received a notification that Tiffany will be an hour and a half late (3:30) did not hear anything further from her. At 3:45 I reach out to her to find out she is still 30 minutes away. She claimed it was due to a flat tire which could be true but I wish she would have at least communicated this. At 4:15 she was no where to be seen and we officially canceled at that point. Now we still need to clean our house but lost our entire day to waiting around for her. Would never recommend. Needs to improve communication.

I fully recommend this crew ! They cleaned things I didn't…read moreeven know were dirty ! I requested a full house cleaning and they did exactly that ! Them and their services have value!

this business deserves a million star review!! i called needing cleaning services for my home and…read morethey was out doing the clean the next morning!! they are super easy to book with and the cleaners that came out to my home was wonderful people and the owner Doug freeze has some of the most affordable prices I've seen yet! highly recommend this business!