I ordered 2 Pepper Plants online. Very fast shipping, Plants were packaged perfectly. I needed a little advise, Great Customer Service. https://hirts.com/ read more

Don't waste your money. You get tiny products that you have to nurse back to health. Some products can't be saved.

I ordered 6 plants from hirts garden and was charged 19.99 for shipping of the 6 plants. The order was mostly correct but was missing 1 plant and a different plant that I didnt want or need replaced it. That was an unwanted exception made without consultation. I was told that they would send me the correct plant but instead I received a refund for that plant. However, I was still charged an extra $8.50 for the shipping of that plant that they didnt refund or replace. When I recreated the same shipment with the exact same 5 plants that I received, shipping amounted to $11.49. Shiesty business practice for squeezing an extra $8.50 out of a customer. Ill never buy from them again, and would suggest you not. read more

Bought via Walmart and pod 40.00 for this. Unreal. Thankful they Walmart was great in handling refund and I will mail back this poor little plant. Not worth more than 4.00 for sure Suggest buy from a nursery or where you can pick plants in person read more

Hirt's Gardens - Clematis that I was charged 40.00 for. - Nurseries & Gardening Near Me - Wadsworth, Ohio

I've contacted this Hirts Garden company 3 times by phone & only an answering machine will pick up & no way to leave a message. then I sent in 4 emails. & nothing was ever answered.. NEVER A REPLY.. I bought 2 Red Honeysuckles & they've NEVER GREW.. they were only 1 1/2 inches tall.. I planted them in large pots by a Trallis.. & THEY NEVER DIED.. just NEVER GREW.. I took pictures.. not sure how to attach the photos.. BUYER BEWARE read more

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I just received my two flowering quince plants Upon opening I was thrilled as I found two well leaked and rooted plants I was delighted that the plants were about 18inches tall and multi branched. All this and at a great price. I'm looking forward to my future orders. Sam. Mid Michigan read more

Fraudulent charge on my Visa card from Hirt's Gardens. I have never done business with them and I don't live anywhere near Ohio. Something fishy about this company. read more

The plant arrived in miserable condition--broken and dead fronds, sopping wet. I am VERY disappointed. The plant looks NOTHING like the one in product description. NOTHING. In addition, customer service made the return refund process so complicated to be inscrutable. Other plants I've bought from Hirt's have arrived well packaged and healthy. This has been such a bad experience. Is the company under new management? If not, maybe it should be, read more

Hirt's Gardens - Nurseries & Gardening Near Me - Wadsworth, Ohio

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My first orders from Hirt's Gardens were fine. But the most recent arrived in a box that had been smashed open. It was obvious that someone had just shoved the plants back inside and thrown the packing on top. I contacted the company and sent photos, but they were dismissive of my concerns, and refused to provide a USPS receipt so that I could file a claim. I order a lot of plants from many companies, and this is the worst packing I've ever seen. read more

Hirt's Gardens - The plants were dumped into the smashed box. - Nurseries & Gardening Near Me - Wadsworth, Ohio

I bought 3 plants with a heat pack and the packaging was horrible. They added those puffy plastic inflatable bags, but they basically threw the plants in the box without any cushioning or protection around the leaves. Several leaves were broken. Also, when I got to the last plant, it was lying directly on a heat pack and they cut the heat packs out of the wrapping for some reason. I messaged the seller and they basically said "sorry, but they're still alive so..." The plants may have been alive, but I didn't spend my money to get damaged, distressed plants. After my friend insisted I reach out again, they gave me a partial refund, but I wouldn't shop here again. This business couldn't bother to make sure the plants were shipped safely and I'd rather give my money to other shops who care about the welfare of their plants and the satisfaction of their customers. read more

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i ordered 2 kalmia lat. 'elf' 4" pots and what arrived a week later was 1.5" dia dried out liner plugs without any soil and without any moisture-retaining wrapping just some masking tape...they were completely dry, had dieback and never recovered...who ships plants like this and expects them to survive and thrive? read more

Very pleased with my order. Order a starter tray with 48, 2" plants. They were shipped via USPS over the weekend. The postman was not kind to my box. Tape coming undone and delivered upside-down. I was dubious of their survival. They were packaged well and look great! read more

Hirt's Gardens - Nurseries & Gardening Near Me - Wadsworth, Ohio

I wish I had looked at the reviews before placing my order. My order never arrived. The tracking number just stopped. It's shown as "out for delivery" for 4 days now. Hirt's has told I need to continue waiting "a few more days" until July 5. I'm sure it'll arrive in good condition after being "out for delivery" for a couple of weeks- if it arrives, at all. Update: My order never arrived. Hirt's only issued a partial refund and I had to get Amazon and my bank involved to get the full amount. I would never shop here again. read more

I would like to take a second to give big kudos to hirt's gardens (hirts.com) for taking time and packing my live Christmas cactus pants I received today with care.. I had been scared to buy live plants online for years.. finally I did it and hirt's gardens didn't disappoint me at all.. yet they set the bar really high!! The price is very reasonable, the plants look very healthy, and the shipping is fast. To you all out there who love plants like me and want to buy plants online please help support this amazing small business.. you won't regret it! read more

Hirt's Gardens - Nurseries & Gardening Near Me - Wadsworth, Ohio

The plants arrived in terrible condition. Obvious fungus on leaves and the packing job was poor- they were misshapen on arrival with broken plastics seals...too much water as well. Don't buy online from this company. read more

Hirt's Gardens - Nurseries & Gardening Near Me - Wadsworth, Ohio

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I am thrilled to recommend Hirt's Gardens for their selection and customer service. I have placed two orders this month for a total of 5 plants. The first order included a plant sadly soaked with resulting rotted roots. When I emailed Matt at the Greenhouse he apologized and had a replacement sent out right away. This plant arrived in perfect condition and so did all the other 4 plants. I am very pleased with this business. read more

The customer service is atrocious. I asked a question about watering because my plants died so quickly (we have untreated well water) and didn't receive a response. When I followed up I received the following response: "google it." Well clearly I did google it and didn't see an issue with it, hence why I asked for clarification. I don't think I've ever received an email from a company that lacks in such intelligence and tact. Long story short- if you want plants that die quickly and poor customer service, order from Hirts. read more

Hirt's Gardens - Nurseries & Gardening Near Me - Wadsworth, Ohio

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This place is the worst. They sell stuff online (through Walmart amongst other places. Avoid their stuff. I have ordered a lot of plants online - rare, exotic, cactus, ferns - you name it! I can say with all honesty that I have NEVER been so disappointed with an order and the customer service associated with it (if you can even call it that). Everything was bad - The plants that showed up, how they were packaged and the customer service from Hirts and Walmart. Ordered almost $80 worth of plants. Seriously maybe 2 can be salvaged. I sent photos and requested a refund. They said put it in dirt. A root structure would be helpful for that. If I want project plants, Ill buy project plants. No refund. Stuck with crap. Avoid, avoid, avoid!! read more

Hirt's Gardens - Poor quality plants, poorly packaged. - Nurseries & Gardening Near Me - Wadsworth, Ohio

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I am highly impressed with them and am very happy I decided to ignore the negative reviews I saw. I needed to replace my Norfolk Island Pine, since the one I had died after many years of beautifying my home. They are not easy to find this time of year, and the few I found were way too expensive. Then I found one at the right size and a shockingly low price with an even more shockingly low shipping price at Hirt's Gardens. A gorgeous, healthy little tree that was packed carefully and well arrived intact today - very fast shipping as it were. I am extremely pleased. read more

I recently ordered two plants from hirts garden. A peperomia prostrata (string of turtles) and a ceropegia linearis woodii (string of DAGGERS). The string of daggers is a close cousin of the string of hearts plant which I'm familiar with as I have 3 large plants of the HEARTS variety and one DAGGER variety that I have been growing for a while now (not from Alan Hirts but from actual honest sellers). For starters, these plants are EXPENSIVE for tiny 2" pots. So my expectations are that they are gonna be good investments. Fast forward to receiving the goods. Instead of what I ordered (string of TURTLES & string of DAGGERS), this guy sends me 2 string of HEARTS. After several back and forth emails with photos, he finally Sends a partial refund for string of turtles but only because he says "What a joke.............String of Daggers is the same genus and species as String of Hearts." Alan you are a joke and a scam artist at best. Don't buy from this guy. There are a lot of sellers who are honest and customer service oriented and will work with you. I've been buying plants online for a couple of years now and have had good luck with many online sellers including Etsy shops. I've never had quite an experience as I've had with Alan hirts. You should google his shop reviews too, they are eye opening...wish I had seen sooner before my purchase as mis-shipments of plants are a regular occurrence. If you do decide to take a chance with Alan hirts, don't buy direct from his website. Take your risk through his Etsy or eBay shop because if you do (and you will) run into a problem with this guy, you can dispute it at least without dealing with his shadiness directly. Good luck to whomever decides to try your luck with hirts garden. Didn't say I didn't warn yoh read more

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Half my order was diseased. Emails and messages aren't being answered. It's rare a business like this would even send dying plants out - find another, more responsible and responsive business to purchase plants from. read more

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I live in the Cleveland area, & this is by far one of my favorite garden centers to shop at! I go shopping there in person & it's the most magical place!! So many plants all in one place- mostly tiny plants, but the variety is unreal. I have a personal collection of 180+ plants, & I still managed to find several plants I've never seen in person at hirts garden center. Customer service is subpar in person too, but there is one employee, Kevin I think, that is super awesome & helpful & answered any/all of my questions. The plants are not priced in person, so you have to compare the plants you're interested in buying to the pricing on their website, or just wait for a surprise total at the end read more

Hirt's Gardens - Nurseries & Gardening Near Me - Wadsworth, Ohio

I received the two Chinese Money plants and was excited to open them. Both little plants were brown and wilted with only a portion of the stem still green. I am very disappointed!! I have followed all of the recommendations for these baby plants and will try to save them, but I don't have any confidence that will happen. read more

Hirt's Gardens - Poor little Chinese Money plants have very little chance of surviving!! - Nurseries & Gardening Near Me - Wadsworth, Ohio

One of my better experiences online nursery shopping. Support your local players! I guess Hirt's is local to someone. Well it seems the reviews for this nursery widely very but my experience with them has been excellent. To start off with shipping was 1/4 of the cost of this place's Neighbor. I really don't have a lot of experience shopping for plants online but for obvious reasons if I want to finish my project in the front yard I will be shopping online. (To help keep this review in context, it is being provided at the beginning of the 2020 pandemic that makes shopping for these things in person "problematic"). The plants I received were packed so well I'm not sure I could've driven them home from the local nursery in such good shape. I will provide a picture that shows the plants condition just 10 minutes from removing them from the Fed ex box. I didn't expect much out of a 2 1/2 inch pot being shipped to me. More than pleasantly surprised let's look at the picture. Hell I can work with this! read more

Hirt's Gardens - Nurseries & Gardening Near Me - Wadsworth, Ohio

Based off the reviews of this place there was a 9 out of 10 chance I was gonna get some really jacked up plants in the mail but I risked it anyway. And you know what? They're freaking amazing. The packaging was perfect and the soil was protected with easy to remove tape. No soil out of place until I dropped one. Haha. But I checked the base of the plant and peeped the roots a bit and looked at all the leaves and gently washed them to remove water spots and I didn't find any bugs or anything dying like all these reviews say. I'm really happy with this purchase especially since I saved so much money in comparison to other places. I'm a plant mom novice so the one critique I have is they could have added some directions on how to take care of these babies but I'll figure it out online. QUICK UPDATE!!! So I'm plant thirsty now and I can't stop buying them. I just ordered three more tiny starter plants and just like my first order they came in excellent packaging. No wonky leaves. Just cutie pie little plants ready for new pots. read more

Hirt's Gardens - They made it from Ohio to California looking like this! Gorgeous!! - Nurseries & Gardening Near Me - Wadsworth, Ohio

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I wanted to like buying plants at Hirt's garden & wished I was not writing this review. I ordered twice & each of the ones I got were unhealthy plants & thought the first was a mistake so I wanted to correct it not thru a review but I emailed a nice letter bit never got a response. Sent it again and waited still nothing. Then I thought let me try them again and ordered same Clematis. This time I felt they did not acre about plants and their shipping dept is teally doing a bad job of picking plants to ship which makes me sad because I really want this company to stay. There's not a lot out there. I have a lot of videos where the bugs were still moving. I hope they can at least respond on emails so they can correct the problems. read more

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At first I was worried about receiving my plants since they were dormant but they are all growing and healthy and I'm excited to transplant them this spring. Matt responded to my email within hours. I will be buying for them again. read more

Hirt's Gardens - Nurseries & Gardening Near Me - Wadsworth, Ohio

I recently ordered from Hirt's seeing people were posting on fb about their orders. They are also having a sale so why not. ‍ I ordered a total of 4 items, 2 dwarf mulberry plants, a heart philodendron and an oxalis. Shipping was quick. Ordered night, next day was shipped and arrived within 2 days. I give them a 4 star because my mulberry plants came yellow leafed and didn't look too healthy IMO. Customer service said that they were in dormancy. I just have to wait to see if it'll grow nicely during spring. The other two plants came with minimal damage and looked very healthy. Customer service was very quick at answering my questions and find concerns. Overall, I think I'll be ordering from them again in the future. The prices are very reasonable and shipping is quick. Will give updates and change star rating depending on the outcome of the mulberry plants. read more

Brazilian rain tree arrived smashed to hell. The plant was longer than the box so they just stuffed it in there. Then some mouth breathing mental giant wrapped the plant in bubble wrap and taped so tight the plant was flattened to about 2 inches. I take it out and figuring I'll give it a few days to get itself right and I see all these green gnats on it. It's literally covered in green gnats. 5 days later and the plant has dead and dying leaves all over it from being smashed. This was to be a test order before we ordered bigger more expensive plants, they have lost our business. Do yourself a favor and Google Hirts Gardens reviews and look at all the websites where people have complained. I should have searched myself before buying. read more

I've had a pretty good experience with Hirts so far until my last two orders where I did not receive the plants I ordered. With the previous order, they just refunded the cost of the plant and shipping. There was no response to my email or any information about how I could get the plant I actually wanted. With the last order they responded to my email with one sentence saying that the grower said I got the right plant, why would they say it was wrong? I responded saying I disagreed and why and thanked them for looking into it I did not expect to hear back from them and they did not disappoint there. From the images it's clear that there is are differences between the website image and what I actually received, leaf shape and pattern are off. The plant I received is attractive, but it is half the price of the one I expected, so I feel cheated. Based on these last two orders I think I'm taking a break from shopping here. I'm not going to take chances and wait to be surprised by what I get. I'm giving 3 stars because my previous orders were ok, but the poor communication and messed up orders don't warrant more stars than that. read more

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I wanted to grow chocolate habaneros and Hirt's Gardens was one of three online sources. I bit the bullet and paid $42 for 4 plants that included shipping. The plants arrived infected with early blight and infested with aphids. My money was refunded when I brought this to their attention but the customer service communication sucked. After trimming the plants back to near nothing as they suggested, I nursed them and grew them anyway. They grew slow but eventually flowered and had peppers. The peppers were red and not chocolate as ordered and as promised. I can get red ones locally for less than a dollar a plant. These guys are shysters and should be avoided. Especially online. read more

Hirt's Gardens - Do those look like chocolate habaneros? - Nurseries & Gardening Near Me - Wadsworth, Ohio

Ordered two plants and paid extra for gift wrapping. After receiving shipping information for both I got an email stating one wasn't available and the extra shipping and plant cost returned. Neither of which happened and my mother received her one "gift wrapped" plant like this. read more

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Somehow I failed to notice my bookmark from last year about receiving sickly plants from Hirt's. Made the mistake of ordering online from them again. The four tomato plants that were just delivered all have diseased-looking leaves--yellow and curled-up brown leaves. I would never have purchased these in a store. In fact, I wouldn't have taken them if they were giving them away, since I don't have the time or resources to identify whether they are carrying something contagious to my other plants. Absolutely sub-par to other growers I've ordered from online. Edit: downloaded some photos--don't know about you, fellow gardeners, but if I was shopping in person, these are not plants I'd add to my cart. And, had they been pictured as such online, I certainly would not have willingly paid an additional $19.99 in exorbitantly overpriced shipping charges to receive them. Final Edit: After calling, writing and submitting photos, I did receive a partial refund. Then, while boxing up debris, I happened to look at the label on the tomato plants. In one last demonstration of carelessness, they weren't even the variety I'd ordered. I checked my email to be sure--I paid for a tomato called Fourth of July. The sickly plants I received were all labeled "Early Girl." What can you do but LOL? (That, and never shop with them again.) read more

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I would select a 0. They are a seller for Walmart. I have a terrible time with them. They send me a dead plant and claimed that the plant was dormant. No way to revive that plant. Walmart was very good and refunded my purchase. But their seller was very hard to deal with. Took me 25 emails to get refunded. I wish I could send a picture of the plant. I do a lot of gardening and able to tell when it's a good plant. That plant it's not dormant it's dead. Do not buy from them. The name of the place it's Hirts garden. read more

Hirt's Gardens - Dead plant - Nurseries & Gardening Near Me - Wadsworth, Ohio

Huge selection and everyone is so friendly. The plants are healthy. Prices are competitive.

This shipment exceeded my expectations. I ordered some mini plants for a terrarium I am making. I thought that, coming all of the way from Ohio to California, they would not be in good shape. But they were in perfect shape; in fact, it looked as though one of them might have been growing during the journey :) the wrapping of the pots was expertly done to protect the roots and moisture level. Nice job, Hirt's gardens! Now I will order more plants for my next terrarium! read more

Have ordered from them 4 times , allways excellent . Goodslection of hard to find plants at good prices .

I have ordered from Hirt's on 4 occasions. My experiences have been fantastic. Every plant I have ordered (somewhere around 20 in total) has been carefully and securely packaged. When I have had questions about delivery, Matt Hirt has responded within hours and assured me that delivery would be made timely. When they have been out of an item, they have promptly refunded my money. I really cannot say enough good things about this company. Great plants, great packaging, great communication and great prices. Thank you, Hirt's! read more

I love it! it's a full grown hanging plant. it has 8-9 vines growing on it. Each vine has nLee leaves forming. I'm going to purchase another one. o read more

Hirt's Gardens - Nurseries & Gardening Near Me - Wadsworth, Ohio

Very happy with this company. Have ordered through them multiple times. Always arrived promptly with healthy plants. This last order, I received incorrect plants. I emailed the company and received a reply within a hour. This issue has been resolved and am very please how painless this transaction went. No waiting or multiple email inquiries. Thanks Hirts. You are always my 1st choice. E. read more