I read several reviews that included comments about rude staff members. However, our experience was…read morethe opposite. We arrived very early for our scheduled tour, so decided to tour the outside of the building and take some photographs. A very cordial staff member came outside and invited us into the lobby to await our tour time. Our tour guide was very knowledgeable and informative. However, there were parts of the tour where background noise made it difficult to hear her. I would recommend anyone with any hearing impairment stay close to the guide to ensure you can hear the narration. Overall, we really enjoyed the tour and would love to revisit for one of the "ghost tours" on offer.

If I could give zero stars, I absolutely would! The staff here are extremely rude and…read moreunprofessional. We had just pulled barely inside the gate when a woman stopped us with her car. Her very first words were, "Why are you here?" -- no greeting, no courtesy, just instant hostility. We were only there to take a quick photo of the outside and look at the grounds, as we were considering renting the venue for a wedding. We're from out of town and were in the area just for the weekend, but she immediately accused us of trespassing instead of simply asking what we needed. To make things worse, she blocked the driveway so we couldn't turn around properly, forcing us to back through the grass rather than letting us move forward a couple of feet to the wider part of the drive. I'm also quite sure her behavior was influenced by my alternative haircut and color, which made the experience feel even more judgmental and discriminatory. We will never come back here or recommend this place to anyone.

We had such a great time at Stark Caverns! Brielly was a great tour guide and made the whole…read moreexperience fun and educational. The caves were beautiful and we got some really great pictures. We learned a lot throughout the tour and it was a great experience for the whole family. We especially loved the complete darkness experience and the black light portion of the tour. Those were definitely some of our favorite parts. Overall, it was a really fun tour and we are so glad we went. I would definitely recommend Stark Caverns for families!

Genuinely cool cave. There are algae fossils in there from when Missouri was underwater millions of…read moreyears ago, which is a wild thing to stand next to. Sadly our guide Macy was less "passionate cave enthusiast" and more "reciting a script she's said a thousand times and stopped listening to herself." I still don't know how this part of Missouri used to be an ocean based on the tour. She gave the exact same intro four separate times. Not because groups were bumping into each other, just straight up robot mode, probably from also trying to work in the photo package pitch every single time. Ask a follow up question and you'd get a shrug dressed up as an answer. A kid asked about a mineral and got a confident "nope, not that" immediately followed by "I'm not really a gem expert," which, ma'am, pick one. Nobody could tell us where all the clay that used to be in the cave went (there's a lot of water now after the excavation), how the bootleggers pulled off their operation, or whether the cave's ever taken earthquake damage. Also they sell alcohol at the gift shop right before you head into a dark cave, which feels like a liability seminar waiting to happen. What indigenous tribe did the skeleton remains belong to? How did you know it was an indigenous person(s)? What is the difference between an arrowhead and a spear, and when did those relics be given to be on display? She said the stairs were built by child labor because there are child sized handprints in the concrete, but provided no evidence of truth or why. Was it his 18 kids? No one knows. At least it was cool inside while the weather was hot outside. The cave has a story to tell. Macy just wasn't the one telling it. Would recommend the cave, would not recommend Macy. She already told us she's had a bad Yelp review, and I'm sad to say I understand why.

What a beautiful cool spot - especially for cave lovers!…read more Came here during a family trip to Branson. We loved the cave tour. Shout out to Emma for being an awesome tour guide. We paid for our tickets upon arrival and were given a tour time. The tour itself was absolutely beautiful. It is very steep and narrow with at least 200 steps. Wear good shoes with grips because the floor is also wet at times. I don't recommend bringing babies or toddlers, but we managed to do it with a toddler. I was just scared the whole time lol.

Staff was bubbly and personable! The tour guide was funny and knowledgeable. Wear tennis shoes,…read morelots of wet stairs and crevices to squeeze through

I'll start by saying this was completely unplanned we are on roadtrip and decided to go see the…read morecaverns. A 55 min ride in the caves was amazing. Our guide was great and funny. Big bonus you can bring your dog. Very cool to see, bring a long sleeved shirt it does get a bit chilly.

I really liked the tour guide. She was funny. The whole experience was breathtaking…read more We went this summer when Missouri was experiencing any heat dome on July. It was a nice to escape here to get out of the heat. Highly recommend! *** sidenote because I almost forgot*** I almost fell, walking down the indoor ramp to go outside to get to the tour. Several people were slipping but no one actually fell. The floor was not wet. It's just very smooth and not forgiving if your shoes do not have grip.

Fabulous tour guide who not only walked backwards most of the tour but was very knowledgeable. The…read morecavern is beautiful and a nice cool temperature on a hot day...if wearing glasses, be prepared for your glasses to fog up as you're leaving! Loved the gift shop! The cashier was friendly and helpful.

Enjoyed the cool cave air and stories. Our tour guide Jeffery was super sweet and soft spoken…read more Seemed like a nice all around dude. Highly recommend cavern just for Jeffery . Hope I spelled his name correctly.

We had a great time and it was a great way to get out of the heat. We chose this last minute and…read moremade it for the 11am tour on a Friday and the two of us went along with 4 others. The group after us was about 20 people. Colton was our tour guide who told great stories and answered all our questions.

I'm a nerd for caves. Recently, I've been trying to take my kiddos to ones I've visited in the…read morepast. Bridal Caves doesn't disappoint for its size and beauty. Easy guided walk through with plenty to see. Always a welcome cool temperature for those muggy summer days. Stop in the store afterwards to purchase your photo souvenir and receive a bag of fish food to give to the giant carp off the dock below. Fun stop.

Great free tours! I love the cool after hour events that are FREE! Events for the entire family!read more

Had fun! Free guided and self guided tours. The grounds are beautiful. I really enjoyed my time.read more

The cave was impressive. We were welcomed by Wanita who is one of the owners. She was so personal…read moreit felt like I was visiting a friend. We took our children and found the tour, led by Avery, to be so educational not only historically but understanding the science that we never considered. The tickets were worth every penny. The walking tour is conducive to those young and old, even if in a small stroller or walker. Who knew that something so beautiful was in our neighborhood? For locals, your visit great way to support a local business. We plan on bringing the rest of our family here. If you have family or friends visiting from out of town, I would strongly recommend.

Review of Smallin Civil War Cave Tour: We attended the…read moreSmallin Civil War Cave tour today and were unfortunately very disappointed. Upon arrival, we were told the first tour would begin at 10:00 a.m., but it did not actually leave until 10:20 a.m. because the group had to wait for late arrivals. Once they arrived, the tour was delayed further so they could return to their cars to get coats. The tour itself was expected to last one hour, but it extended to over an hour and a half due to frequent stops and off-topic discussions. Very little time was spent covering the actual history of the cave or its Civil War significance, which is the primary reason we chose this tour. Instead, the guide spoke extensively about working as a park ranger in New Mexico for the federal government, Roswell, and other caves in other states. While this may be interesting in a different setting, it felt unrelated and distracting given the advertised focus of this tour. Additionally, the guide stated he would not take photos for guests using their phones, explaining that a phone could go into the water. At the time, we were on a stable walkway, and this restriction felt unnecessary. Overall, the experience did not deliver on the Civil War history advertised, and the lack of focus, delays, and extended runtime made the tour frustrating. It was not worth the $33.95 per person for the two of us. We would not choose to attend again and would not recommend it to visitors seeking an educational Civil War-focused cave tour.

The train ride experience was nice especially for the kids. However the scenery was not as expected…read moreas it was mostly blocked by the wooded areas. we are a group of six (family of 4 plus 2 adults). Family bought 4 tickets, but 2 adults were not allowed to book two window seats, and had to pay for the entire booth (4 tickets). The customer service and staff were friendly and informative. The singer on the train, Emily, made our trip truly unforgettable. She has a beautiful voice, a warm personality, and her performance added a special touch to the ride.

This was very good one of my favorite parts of the ride was grant he played very well so i say 5…read morestar review!

If I could have given this business zero stars, I would have done so. My husband and I attended the…read moreOctober 2021 Albuquerque Balloon Fiesta trip with Sunnyland. The bus smelled of sewage on our long journey from Springfield to New Mexico. The bus had multiple broken seats that were uncomfortable and would not sit up-right. The bus was no more comfortable than a school bus. We were sick to our stomachs the entire time we were on the bus. The odors and rough bus ride, accompanied by broken seats, was too much and not worth the over $3000 we spent for the trip.

We always enjoy the bus trips..Kimberly is the fantastic!read more