We unfortunately needed to put our sweet Ernie down. Doctor Jordan was sensitive, patient,…read moreconsiderate and took care of all of our questions and concerns and made his life transition a beautiful moment for all of us in the midst of sadness.

they are supposed to be the best in the area but I think that's only for people they agree with…read more while explaining as a past customer I found a very sick cat they lied and advised me they wouldnt be able to see him for over a week but I kept asking questions and eventually was able to make an appointment 2 days later which have never had issues before with emerg services which the do offer after hour care but instead offered a vet over an hour away. very rude personal feelings over saving animals should always be frowned upon and I wouldn't recommend !!

Penney treats each animal like it's her own longtime family pet ! She is a great ,caring lady !read more

We love sending our two littler dogs to see Penny. She greets Hey Man by name and lights up when he…read moregets there. The dogs get so excited to get out of the car and scramble to see which will get to Penny first! You can tell this is a genuine love of hers and that she takes care to spend time with each dog staying with her.

I take all of my pets there. The staff are amazing and really care about your concerns and do…read moreeverything they can. I can't recommend them enough.

We have taken all of our pets here for over 11 years and have never had any issues. They are clean,…read morelocally owned, and very caring and loving for all of our pets. We had a 11 year old Husky who developed large masses in his lungs and sadly had to be put down. They were very respectful and sympathetic, and we spent his last day with the kids, saying goodbye. The process was heartbreaking, but they were patient and caring the entire time. Afterwards they mailed us a hand-written sympathy card as well. They send us birthday cards for our other pets, and always give us honest and truthful recommendations about care.

We have raised generations of cats and Jody was there for all of them! I and proud of her and she…read morehas been a blessing. Thanks to her staff too.

Dr. Jody came highly recommended by our nephews in Mansfield. We live in Wooster, and it is…read moretotally worth the drive. They believe in affordable care for our fur babies. We are new dog parents to an old dog who was previously not cared for very well. Everyone was very respectful, despite what they must have been thinking. Dr. Jody had some tough conversations with me, that helped me become a better dog mom. She also fixed his teeth in an emergency situation and was able to save more than she thought. Rocky and his ppl thank you!

I love Laurie. More than that my pets do too. I have been with Laurie since 1996. She has always…read morebeen amazing with my pets. She is honest and is in it for the love of pets. I can trust her and the advice given in dealing with the care of my pets. She truly has a gift with how she cares for animals knowing to their owners they are precious and members of our family. She is a joy and a blessing.

Dr. Hickox and staff are incredible! I have gone there for many years and the compassion, service…read moreand care are outstanding. Highly recommend Dr. Hickox for greyhound dental care and all veterinary needs for both dogs and cats.

I called many times concerned about my dog and trying to get him medicine for Kennel cough. Told us…read morethey would have meds ready for us but never called back to have us pick them up. Tried to call the next day and phone constantly rang busy. Also scheduled him for 3 weeks out when I wanted my dog taken care of so I could get him back into daycare. We have now switched vets and they were able to get us in within 4 days, not 3 weeks. I do not recommend taking your pet here

There were many serious mistakes made. Here are two…read more My cat had a very serious case of "Inflammatory Bowel Disease." She went undiagnosed for a long time. Vomiting and bleeding from rectum were the symptoms. A retired Vet filling in made the diagnosis immediately in one visit and explained how to treat the disease. A common cat problem should not have gone undiagnosed and properly treated. Vet was angry and rude when I called the emergency number when I saw blood coming out my cat's rectum. My dog ate a poisonous substance that is on every list of toxic foods and medicines for dogs. His kidneys were shutting down but the vet wanted to "wait and see" in a few days. He would have been dead by then. I insisted he be admitted and receive constant IVs to flush his kidneys of the toxin. I had researched the treatment online. I saved my dogs life not the vet.

Absolutely love them! Their doctor spayed my bunny and did an amazing job! s…read moreShe had almost no visible scare and never had an issue with the incision stitches! Amazing job and I thank you for taking such great care of my baby girl!

I would like to comment on service, but I never got any. I called and scheduled an appointment ,…read more3:15. I took off work early, drove 6 miles there, and Im told by a grinning gal I had no appointment, "We've been booked for weeks". Then I show her my calls on my phone and I get "Oh, well, youre appointment was for 2:50 , we marked you a no show" Hmm, so which story is it? I had brought my dog and my cat before, BUT NEVER AGAIN, I WAS TREATED LIKE TRASH. THEY SUCK. Norma Long

Great people always so happy to see your pups Helpful…read more My pups live them all Dr flower is great doctor I recommend this vet to all animal lovers

I was in need of a vet for my dog and tried SMVC. My dogs has cancer and has gotten the best care…read morepossible. Everyone is friendly and helpful. They return calls promptly and send reminders for your appointments. They have been very easy to deal with during this difficult time.